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L B Smith Ford Lincoln - Service Center

Lemoyne, PA

5.0
54 Reviews
Call Service Center (888) 506-1755

54 Reviews of L B Smith Ford Lincoln - Service Center

Sort by
April 09, 2025

Your personnel are professional, courteous, attentive to customers concerns, and possible resolutions. Your Quik Lane facility is always clean. My service desk technician, was positive, upbeat and displa More

by Smokeonu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see the gentleman that was my service advisor from Quik Lane Service shop.
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Apr 09, 2025 -

L B Smith Ford Lincoln responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our team at LB Smith Ford Lincoln and are thrilled to hear that you had such a positive experience with our Quik Lane facility and service desk technician. We strive to provide a clean and welcoming environment, and it’s great to know that our efforts resonate with you. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President

February 01, 2025

I liked that the service was scheduled immediately for the day after I called to get an appointment, and that the technician came to my home to provide the service, and that the technician completed the s More

by rennoneg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Sheibley
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Feb 04, 2025 -

L B Smith Ford Lincoln responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated our prompt scheduling and the convenience of having the technician come to your home. At LB Smith Ford Lincoln, I strive to provide efficient and reliable service, and I'm glad we could complete the job in less time than expected. I hope to see you again soon and appreciate you sharing your experience! Sincerely, Jim Galloway, President

January 18, 2025

Excellent service in all departments. Russ, in service, has always been outstanding to work with. Thank you LB SMITH. More

by dwmuzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Report | Print
Jan 18, 2025 -

L B Smith Ford Lincoln responded

Thank you for your kind words! We're thrilled to hear that you received excellent service across all departments and that Russ made a positive impact during your visit. At LB Smith Ford Lincoln, we strive to provide outstanding experiences for our customers. We appreciate your support and look forward to seeing you again! Sincerely, Jim Galloway, President

January 01, 2025

L.B. Smith service department is easy to work with and the quality of their workmanship is second to none. They can be trusted to service or repair your vehicle correctly the first time. More

by Tkampel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Baldwin, Bryan Meyers, Russ Gibbons, Bob Youkers
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Jan 03, 2025 -

L B Smith Ford Lincoln responded

Thank you so much for your kind words! I truly appreciate your feedback about our service department at LB Smith Ford Lincoln. It’s wonderful to hear that you find our team easy to work with and that you trust us to provide top-notch workmanship. I look forward to serving you again in the future! Sincerely, Jim Galloway, President

August 06, 2024

Bob Youkers continues to be an excellent Service Advisor. He clearly understood the work I needed done on my vehicle's air conditioning system, provided very helpful advice, scheduled the work for a time th More

by roninpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Youkers
Report | Print
Aug 07, 2024 -

L B Smith Ford Lincoln responded

Thank you for your fantastic review! We're thrilled to hear that Bob provided you with excellent service regarding your vehicle's air conditioning system. At LB Smith Ford Lincoln, we strive to offer helpful advice and convenient scheduling to our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Jim Galloway, President

July 28, 2024

Attentive persons in service. Easy checkout, Curtesy driver was delightful. All service completed in a timely manner. More

by crgruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Report | Print
Jul 30, 2024 -

L B Smith Ford Lincoln responded

Thank you for choosing LB Smith Ford Lincoln and for the fantastic 5-star review! I'm delighted to hear that you found our team attentive, service easy, and our courtesy driver delightful. I'm thrilled that we could provide you with a timely service. I look forward to welcoming you back next time or feel free to share your positive experience with others. Thank you again! Sincerely, Jim Galloway, President

June 08, 2024

Very personal, efficient customer service. All service advisors are courteous & capable. Completed work requested respecting my time. Modern clean facility More

by User264339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Galloway, Evan Hamilton
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Jun 13, 2024 -

L B Smith Ford Lincoln responded

Thank you for recognizing our team's dedication to providing personal and efficient customer service. We are thrilled to hear that you had a positive experience with our courteous and capable service advisors. Ensuring that the work is completed promptly and respecting your time is always a top priority for us. We appreciate your kind words about our modern and clean facility. We look forward to welcoming you back to LB Smith Ford Lincoln for any future service needs. Sincerely, Jim Galloway, President

December 03, 2023

Service advisor Russ is very good in listening to your concerns and does what is needed to take care of problems More

by Dependable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Report | Print
Dec 05, 2023 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Russ was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Jim Galloway, President

August 21, 2023

i appreciate the recall on my MKC was done at my residence since I have a handicapped person living with me. I asked the repairman why the recall was needed and he gave me the answer. More

by Dottie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Youngblood
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March 16, 2023

We have been using this dealership for over 25 years and have always received great service in all departments. More

by CACondran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Report | Print
Mar 21, 2023 -

L B Smith Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Galloway, President

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