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L B Smith Ford Lincoln - Service Center

Lemoyne, PA

5.0
54 Reviews

54 Reviews of L B Smith Ford Lincoln - Service Center

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April 15, 2021

Excellent service! They are following all Covid-19 protocols, so I felt very safe and assured. Always friendly and professional. I highly recommend both sales and service departments. More

by Der Ehrbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Meyers, Russ Gibbons, Bob Youkers, Dan Stauffer, Evan Hamilton
Apr 20, 2021 -

L B Smith Ford Lincoln responded

LB Smith Ford Lincoln takes our customer safety very seriously, so I am happy to hear that you had a comfortable and safe experience with us. Until next time, take care! Sincerely, Jim Galloway, President

March 25, 2021

Always a great service experience, and it continues with the new Quick Lane. Easy to schedule appointments, and service completed in the time promised. Appreciate Bob Youkers' experience and customer serv More

by RT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Youkers
Mar 30, 2021 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Galloway, President

March 23, 2021

Called the Service Department with short notice and Hunter told us to bring it in right away. He was very pleasant and friendly to deal with and our issue was resolved promptly. More

by jennys27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Mar 26, 2021 -

L B Smith Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jim Galloway, President

January 22, 2021

Last week I injured my tire - hit the curb. I called LB service and Russ said bring it in and we will take care of it! I did and they did! The most friendly and efficient service staff ever! Also great More

by deb.mitchell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons, Stu Bingham
Jan 27, 2021 -

L B Smith Ford Lincoln responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jim Galloway, President

November 19, 2020

Since we moved to Pennsylvania more than 20 years ago, I have been tormented by the inspection stickers. I have always asked for special attention to place the stickers straight and level and had mixed res More

by Curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cavanaugh
Nov 20, 2020 -

L B Smith Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jim Galloway, President

October 25, 2020

Excellent Customer Service, Russ does a great job and is awesome to deal with!!! I’ve been going to them for years and only trust them! Try them out you won’t be disappointed!! More

by Jim F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie in service is excellent to deal with, Steve Colpetzer, Bill Luszik, Don Barnes, Bill Yiengst, Russ Gibbons, Bob Youkers
Oct 29, 2020 -

L B Smith Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Galloway, President

October 16, 2020

Friendly staff, quick service and good price for what I need done. I recommend L.B. Smith to everyone. Stu helped with my Truck purchase at the beginning and I keep coming back. More

by travis.markel9117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Barnes, Bryan Meyers, Stu Bingham
Oct 21, 2020 -

L B Smith Ford Lincoln responded

Travis, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Jim Galloway, President

September 24, 2020

Service was easy to set up. Sales and service is quality for all your automotive needs. The staff is pleasant and professional be it sales or service. I have dealt with them for over 15 years and have nev More

by Kathie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Souder, Russ Gibbons, Bob Youkers, Evan Hamilton
Sep 28, 2020 -

L B Smith Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jim Galloway, President

August 25, 2020

outstanding service, quality work. would 100% recommend to friends and family.. I have a dealer 10 min away and still drive 45 min to LB Smith.. worth every mile More

by drjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Yiengst, Bryan Meyers, Bob Youkers, Dan Stauffer
Aug 28, 2020 -

L B Smith Ford Lincoln responded

We cannot thank you enough for your wonderful review of LB Smith Ford Lincoln and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jim Galloway, President

July 22, 2020

recall work took care of the problem very quickly ordered the part and set up my appointment and very easy to deal with i also liked that they gave me a free car More

by butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Meyers
Jul 27, 2020 -

L B Smith Ford Lincoln responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Jim Galloway, President

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