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L B Smith Ford Lincoln - Service Center

Lemoyne, PA

5.0
54 Reviews

54 Reviews of L B Smith Ford Lincoln - Service Center

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July 17, 2020

Tip top sales and service! Highly recommend! I have purchased multiple vehicles from LB Smith! Just had my Explorer in for state inspection and emissions plus issue with turn signals not working. They More

by dpatrick46
Recommend Dealer
Yes
Employees Worked With
Garry Keyser, Bill Yiengst, Russ Gibbons, Bob Youkers
Jul 20, 2020 -

L B Smith Ford Lincoln responded

We cannot thank you enough for your wonderful review of LB Smith Ford Lincoln and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jim Galloway, President

July 15, 2020

Great Service! Fast quality service from drop off to complimentary car wash at pickup. Very friendly, my experience with LB Smith was fantastic will definitely keep More

by JECook79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Jul 16, 2020 -

L B Smith Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jim Galloway, President

May 02, 2020

Service was quick and I appreciated that neither Jared nor Bob pressured me for additional services for my vehicles They were professional and personable They suggested considering a couple of items in More

by im4byu
Recommend Dealer
Yes
Employees Worked With
Jared , Bob Youkers
May 04, 2020 -

L B Smith Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jim Galloway, President

February 12, 2020

Great 1st Experience - The Works I had a prompt meeting with service adviser who gave me an honest time estimate for the service.. A comfortable lounge area with beverages, pastries, More

by mikeb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stauffer
Feb 12, 2020 -

L B Smith Ford Lincoln responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jim Galloway, President

February 08, 2020

service i was given good quality service all work was done in the time i was given i was treated very will i will return for my regular maintance More

by aglaser5651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Youkers
Feb 12, 2020 -

L B Smith Ford Lincoln responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jim Galloway, President

January 17, 2020

Appointment was easy to reschedule as I had been ill the week before. I mentioned I’d need a loaner car for the time the car was getting serviced—again, they made sure I had something to drive. The car th More

by Annie
Recommend Dealer
Yes
Employees Worked With
Lady at the car loaner
Jan 22, 2020 -

L B Smith Ford Lincoln responded

Ann, thank you for the feedback! We are happy to hear about your positive experience at LB Smith Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jim Galloway, President

December 17, 2019

Recall work Fast service; friendly service consultant. No issues; not much else to say. The whole experience was enjoyable, hassle free. My experience with LB More

by Doc John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cavanaugh
Dec 18, 2019 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us, Doc. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Jim Galloway, President

October 12, 2019

Great place for service Great service from people who care. The staff in the service department not only did the requested work but checked on other things as well to make su More

by Sky Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons, Dan Stauffer
Oct 15, 2019 -

L B Smith Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jim Galloway, President

July 29, 2019

Body Shop work Professional, courteous, knowledgeable sales and service staff and body shop team; Will Leonard and body shop team did a great great job on my repair. More

by Maddog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Leonard, Body Shop Team, Bill Yiengst
Jul 29, 2019 -

L B Smith Ford Lincoln responded

Thank you for taking the time to leave us a review and for giving us feedback. I'm glad to hear that Will and the rest of the LB Smith Ford Lincoln service team were able to repair your car to your standards. Sincerely, Jim Galloway, President

July 10, 2019

Outstanding Dealership From purchase to service there are absolutely no dealerships that compare to LB Smith! Our service is always completed in a timely fashion with frequ More

by NoahW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Bushey, Bryan Meyers, Russ Gibbons, Bob Youkers, Stu Bingham
Jul 10, 2019 -

L B Smith Ford Lincoln responded

Thank you so much for your review, Noah! Happy customers are our goal and our mission at LB Smith Ford Lincoln, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Jim Galloway, President

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