LA City Cars

Salesmen was awesome ! But head guy wasn’t! Promised a detail and then told I have to pay for it. Wasn’t told about the car fax accident until I signed the contract. But head guy wasn’t! Promised a detail and then told I have to pay for it. Wasn’t told about the car fax accident until I signed the contract. More

Stop ! To all that are in the market of buying a car. Look no further. I came to the Lacity car late night Friday and was greeted by Chad. Chad was very pro To all that are in the market of buying a car. Look no further. I came to the Lacity car late night Friday and was greeted by Chad. Chad was very professional and went above and beyond to meet my expectations. I have been a customer service and sales for 25 years and I can say they blew me away with superior service. I selected my car. Got approved instantly and drove off in my new car. The process handled by Chad and Peter was above and beyond. Top Notch employees. My absolute respect to these gentlemen. If you’re looking for a new car ask for Chad. True professional and made the process super simple. Thank you Chad. We appreciate you sir. One happy customer! More

Does dealership help me out so much? They got me into a car that I really love and they help me get into this car when I really need it the most. They got me into a car that I really love and they help me get into this car when I really need it the most. More

LA City Cars was not like a regular cars dealership. It’s a smooth and comfortable setting. No pushy or desperate sales people. If you’re looking for a luxury or high end Vehicle go to this store! It’s a smooth and comfortable setting. No pushy or desperate sales people. If you’re looking for a luxury or high end Vehicle go to this store! More

Amir was my sales rep and did an awesome job. Joshua was amazing as well. Joshua was amazing as well. More

Terrible experience after purchase and terrible communication. DO NOT BUY HERE! They sold me a 2022 Tesla model Y that had warning lights on . I asked for that and a couple more things to get fixed communication. DO NOT BUY HERE! They sold me a 2022 Tesla model Y that had warning lights on . I asked for that and a couple more things to get fixed before I drove it off the lot. The Ac needed a recharge one rear tire was low and it had a noticeable scratch that they buffed out. I bought my car on a Saturday so they asked me to come pick my car up Monday. Monday I got a text stating my car was ready for pick up but when I arrived I noticed the AC didn’t feel much colder and the light for a passenger restraint was still on. So I went back in before I drove off to let the know the restraint light issue was not fixed. So now they said it will take another day for them to fix the issue of the warning lights. So now Tuesday rolls around and it’s not fixed. I had to call no one reached out. I keep calling asking when it’s going to be ready and Cornell said Thursday or Friday evening. They will call me, except no one ever did. I call them Saturday (a whole week has now passed) and Cornell says that the car might take another week and that he can just put me in another Tesla model y. He said my sales person Would call and send me links to other teslas so I can just pick one. My sales rep sent me two links I picked another white one and she said they would run the numbers and call me when the numbers are ready so I can just show up to sign and take delivery. Well that never happened no one called. So Sunday I call and no one seems to know where Cornell or my sales rep is. So I got a call from another guy that works there and tells me he will tell Cornell to call me Monday. That was yesterday now and I’ve yet to hear from anyone. I have a car purchased with a loan funded and have not taken delivery. I’m paying insurance for a car I’ve yet to drive off the lot. And no one has shown any urgency to get this fixed. Calling the dealership you just get the runaround. This is now way to treat your customers. You over promised and underdelivered. You were so nice when it came to selling me the car but now I can’t even get a phone call when you got me into this mess to begin with? Please save yourself the headache and buy elsewhere. More

Best car customer service dealer in LA ,they got me approved and I’m Good approved and I’m Good More

Excelent great costumer service, I was very satisfied with my vehicle that I will refer friends and family members. I was very happy , don’t remember with my vehicle that I will refer friends and family members. I was very happy , don’t remember More

Terrible communication skills, and the service is awful wouldn’t recommend this place to anyone. wouldn’t recommend this place to anyone. More