LEV KIA of Framingham

I visited Lev Kia in search of a new car. Upon entering the dealership and being greeted by a salesperson, I had the opportunity to test drive a car. I was adamant that it was still early in Upon entering the dealership and being greeted by a salesperson, I had the opportunity to test drive a car. I was adamant that it was still early in my search, and I would *not* be making any purchase decision at this visit, and that I would return once if finished my due diligence. I drove a Kia EV, and had a couple of questions when I returned from my test drive. The sales person transitioned to immediately wanting to close the sale. When I reminded him that I was not signing any agreement at this visit (I was still researching the car.), my salesman said "ok" and immediately started browsing on his computer, and it was clear to me that he had no interest in anything *but* closing a sale. In the week that followed, there was no follow up, no "thanks for visiting our dealership, no reaching out to see if I had any follow up questions. While this dealership's location was convenient, I felt disrespected. I saw no other salespeople or manager nearby, and would not purchase/lease a car from the salesman I met, so my search continued, and I found a car at another Kia dealership, further away from my home. More

Peter McManus was very rude when it came to helping my wife and I with the buying out lease process. We've had two cars with Lev Kia of framingham and both times he was short and did not guide us in any d wife and I with the buying out lease process. We've had two cars with Lev Kia of framingham and both times he was short and did not guide us in any direction when asked. More

My first time buying a car by myself. I felt comfortable and welcomed. Would recommend this dealership I felt comfortable and welcomed. Would recommend this dealership More

Jeff Cutler went above and beyond to help my daughter with an urgent car repair on a Saturday when the Service department was closed. Could not have been more helpful or nicer about the situation. Can't with an urgent car repair on a Saturday when the Service department was closed. Could not have been more helpful or nicer about the situation. Can't thank him and Lev Kia enough! More

Great outfit. I stopped at the service department today. My tire light was on that I needed air .I'm not even a Kia owner and they took me in and filled my tires w I stopped at the service department today. My tire light was on that I needed air .I'm not even a Kia owner and they took me in and filled my tires with no charge. Great service!!! More

Ray was delightful to work with. He explained all the features of the Kia Sorento we were looking at leasing and broke down all the numbers, which helped us make our final decision. He explained all the features of the Kia Sorento we were looking at leasing and broke down all the numbers, which helped us make our final decision. He and Jeff both made the final leasing process effortless. This was the most straightforward car-buying experience I've ever dealt with. More

Worked with Ken Russian. I would recommend working with him. He understands most people do a ton of research before stepping foot inside a dealership and didn’t waste time re I would recommend working with him. He understands most people do a ton of research before stepping foot inside a dealership and didn’t waste time reviewing features until after you purchased the vehicle which I appreciated. Also got to test drive car by myself which was the first time I’ve ever done that in my car buying experience. There were a few times I had to provide the same information to multiple people specifically during the financing process but overall it was easy and fast process. My family has purchased multiple cars from Ken and Lev Kia. More

Salesman was great. Otherwise 0 customer service. Terrible. I overheard the front desk man talking down to customers. It was embarrassing. Otherwise 0 customer service. Terrible. I overheard the front desk man talking down to customers. It was embarrassing. More

Don’t get a Kia. From anywhere. Service is atrocious. 2 months to get a service appointment. I call to confirm the week of the appointment, there is no appointment. J From anywhere. Service is atrocious. 2 months to get a service appointment. I call to confirm the week of the appointment, there is no appointment. Just awful in every way shape and form. More

Adam was great to deal with and very helpful. Entire team was helpful and explained all the features of the vehicle. Entire team was helpful and explained all the features of the vehicle. More