LEV KIA of Framingham

The recent purchase of a new Kia Soul at Lev Kia was the best car buying experience I ever had, and I've experienced many. From the initial conversations with showroom staff to the paperwork signing and pic best car buying experience I ever had, and I've experienced many. From the initial conversations with showroom staff to the paperwork signing and pickup, we could not be happier with the treatment and the overall customer-centric attitude we enjoyed. And believe it or not, we did enjoy the process! Phil Ohanian was our sales person, and was superb. He encouraged us to drive as many of the models we were considering as we had time for, and he answered our questions honestly. If he didn't know something, he was able to say so, then chase down the answer for us. When we came back for a second visit, he had taken the time to assemble the cars that we were considering together in the parking lot to make it easier for us to compare and to test drive them. Both Phil and Bill (who handled the finance approvals and loan arrangements) were incredibly helpful in explaining the options for financing and the available incentives Kia was offering. We never felt pressured to make a decision, there was absolutely no "what can we do to get you to buy today" routine, and no lengthy explanations about the dealership and how great they are. In fact, the attitude was very humble and service minded. We felt as though we could walk anytime with no pressure or games. I whole-heartedly recommend doing business with them, and we love the new car they helped us to buy and to be comfortable with the decision. We especially appreciated the service, sincerity and post-sale service we experienced with our salesperson Phil Ohanian. I wish all car dealers and all car salespeople were like this! Michael Reilly More

When it was time for me to get into a quality used car my dad suggested I visit the Lev Kia website. He has purchased several late model used cars from them over the years and has always been happy with bot dad suggested I visit the Lev Kia website. He has purchased several late model used cars from them over the years and has always been happy with both the quality and service. I found a beautiful low mileage Acura TL on the website so I went to see it. I was greeted by a courtious salesperson who showed me to the car and proceeded to tell me about. I was impressed by his knowledge of the car as there's alot to learn about a car like this. He brought me the keys and told me to take it for a ride. Needless to say I fell in love and agreed to purchase. I had done some homework on prices for the same year, make and model and my final price was an excellent deal. The close went smoothly and I've been happy since. It was an overall enjoyable experience. I will recommend them to my friends. More

I was looking for a Soul in Alien green and manual transmission and was having trouble sourcing one until I ran across Lev KIA. I called Tony and in a few days he found what I needed. He then made m transmission and was having trouble sourcing one until I ran across Lev KIA. I called Tony and in a few days he found what I needed. He then made me such a good deal I'd have been embarrassed to haggle further. Because of the deal he put together I added all kinds of options I might have otherwise taken a pass on. He made sure the car was delivered on time with all the options installed, introduced me to all the other department heads and spent over an hour familiarizing me with the car. We've had a few follow up calls and I could not be more pleased with Lev KIA! More

I've been there last week, and the experience has been the worst ! The salesman probably from Asia did not know what salesmanship is about. I almost bought KIA Forte from another dealer, but thinking that the worst ! The salesman probably from Asia did not know what salesmanship is about. I almost bought KIA Forte from another dealer, but thinking that I should buy Kia Optima, I had come to this place. Well, it turns out that he really pissed us off. I always intentionally pretend that I am not interested in buying a car, and I observe the reaction from a salesperson. Well, he doesn't speak clearly, listens clearly, and I assume that he thought that I was not interested in buying a car, so he did not seem to care about trying to sell the car with courtesy. To make the situation worse, he didn't dress up properly and he even seemed rude. To keep the communication going, when I mentioned communicating by email, he said in a rude manner like 'i don't know ur email', and then a long pause. So I had no reason to communicate with this dealer anymore, and I'm checking out other branches. Please know that customers buy from a salesperson who doesn't give up and keep the politeness and courtesy. I know not all salesman over there are not like that, but it only takes one, single bad experience to get the overall impression. More

stopped in to just look, found a salesman there i use to deal with 16 yrs ago, and bought the forte 5 door from Phil Ohanian. showroom was clean and everyone was very friendly. the restrooms were exceptiona deal with 16 yrs ago, and bought the forte 5 door from Phil Ohanian. showroom was clean and everyone was very friendly. the restrooms were exceptional. so was the service. will recommend to everyone. More

Thank you! I was able to lease a new Optima from this Thank you! I was able to lease a new Optima from this dealership with zero Kia experience. From start to end, the sales team and management team wa Thank you! I was able to lease a new Optima from this dealership with zero Kia experience. From start to end, the sales team and management team was responsive to my needs. There was an issue around paperwork (not related to the dealership, but the factory/distribution in CA) and they worked through it quickly and efficiently. So far, so good. More

It would be impossible for me to fully praise this dealership in this short space. From the moment I walked to the moment I drove away in my new KIA, I was impressed with the professionalism, friendl dealership in this short space. From the moment I walked to the moment I drove away in my new KIA, I was impressed with the professionalism, friendliness, and informative staff. At no point during the purchasing process was I not informed as to what was happening and what I could expect. Burt worked extremely hard on my behalf to obtain a loan with the lowest interest rate possible. I was truly amazed at what he accomplished. Tony my salesperson ensured that the delivery of my new Kia was enjoyable and informative. I was even introduced to the service staff who seemed almost as excited as I was about my new Kia. The staff was so friendly within minutes I knew everyone on the floor and we chatted about everything from cars to food. I have purchased many new vehicles in my life, but never have I had an experience as wonderful as this one. If you are thinking of purchasing a Kia ..get to these folks fast! They are the best. If you happen to be the owner of Lev Kia, thank you for hiring such terrific folks. More

Very positive experience with LEV Kia, and with my salesperson, Tony Doheny. From the first visit on, Tony was very knowledgeable about the car (Kia Sorrento), and diligent in following up with any a salesperson, Tony Doheny. From the first visit on, Tony was very knowledgeable about the car (Kia Sorrento), and diligent in following up with any additional information that needed to be investigated, such as specific questions on the vehicle or inquiries about vehicles with particular option combinations. Tony and his colleagues worked to get me the deal on the vehicle that I was looking for, and were much more specific on prices than another Kia dealership that I contacted. Tony was responsive without being pushy. I've now had the new car for about a month, and have had a couple things to call about, and Tony has been every bit as courteous and thorough after the sale as he was before the sale. My contacts with others at the dealership, including the Sales Manager, Business Manager, and Parts Manager were also very positive. More

Phil was very attentive to my needs for a new car. I've now purchased two vehicles from him and he made sure I was happy. He explained all the features of the car each time and answered all of my question now purchased two vehicles from him and he made sure I was happy. He explained all the features of the car each time and answered all of my questions. He is not like other salesman. The other people who were in the dealership were also very helpful. They have both the best vehicles, and the best prices too. It was a great experience and I have told all my friends who are looking for a car to go and see Phil at LEV Kia of Framingham. More

We have now purchased two vehicles from Lev, and we could not have been happier with the experience we had. Ken and the rest of the Lev sales team were super to work with, and they gave us a fantastic deal not have been happier with the experience we had. Ken and the rest of the Lev sales team were super to work with, and they gave us a fantastic deal on two great cars! I highly recommend Lev to all who are in the market for a new car. More