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LOWERY BROS. INFINITI of Syracuse

Syracuse, NY

4.9
53 Reviews
Welcome to LOWERY BROS. INFINITI of Syracuse, located at 736 West Genesee Street, Syracuse, NY. Family owned for more than 50 years, we are Central New York's exclusive dealer for new and Certified Pre-Owned INFINITI vehicles.
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736 W Genesee St

Syracuse, NY

13204

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Showing 53 reviews

October 27, 2026

Essy to make an appointment. Got tire rotation and oil change. Asked to look at a tire that kept getting flat and was given a good options. More

by SHVETAP
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2026

Thank you for replacing my car battery so quickly! I really appreciate your excellent service! More

by SAMIRSABANIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lattari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Weller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Zurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! LOWERY BROS. INFINITI of Syracuse

October 22, 2026

All staff was friendly & helpful . The service department was very flexible with getting the car in for service . They were very efficient with getting the car checked in when I arrive More

by KWELCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lattari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Weller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

Your mention of our flexible scheduling and efficient check-in for service on your INFINITI QX60 shows our team aims to make maintenance hassle-free. Knowing you found our staff friendly, helpful, and the pickup process easy means a lot to our service department. LOWERY BROS. INFINITI of Syracuse

October 20, 2026

Super helpful and considerate. I can't say enough positive on his handling and responsiveness to my problems. More

by PGC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

Your praise of Jeff’s responsive and considerate approach reflects the level of care our service team strives to deliver. Hearing that you found his handling of your INFINITI QX80’s service so positive means a lot to our service team. LOWERY BROS. INFINITI of Syracuse

October 18, 2026

They were extremely helpful and clear about that was being done …nice facility as well More

by richardson7188
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

Thanks for sharing about your experience with LOWERY BROS. INFINITI of Syracuse. We appreciate your business and hope to see you again soon! LOWERY BROS. INFINITI of Syracuse

October 15, 2026

Dave was friendly and addressed all service needs on projected schedule as indicated when car was dropped off. More

by MANCILLOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

Knowing our service team addressed all your needs on the projected schedule for your INFINITI Q50 and offered a friendly experience means a lot to us. LOWERY BROS. INFINITI of Syracuse

October 15, 2026

Great dealership, they treat you very well. Jeff and the team did a great job! thank you More

by BECKB6815
Recommend Dealer
Yes
Employees Worked With
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Dack
Oct 15, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

Knowing you felt well treated means a lot to our service team. Jeff and everyone enjoyed taking care of your QX80. LOWERY BROS. INFINITI of Syracuse

October 12, 2026

They took care of my service very efficiently . Appreciated the car wash as part of the coupon used. More

by mackessyjoyce
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

Hearing that our service was efficient and that you appreciated the car wash means a lot to our team. Thank you for entrusting your Infiniti QX60 to our service department. LOWERY BROS. INFINITI of Syracuse

October 11, 2026

Are you serious? I believe I have answered the survey requests 3 times already. Stop with the Survey requests…. everything about my experience was first class! From t More

by WDREXLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Zurro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

Our service team enjoyed ensuring your INFINITI Q50 visit was seamless, from shuttle pickup to checkout. Knowing you found our facility clean and comfortable and that everyone, from our shuttle driver to Jeff, was courteous and knowledgeable is truly rewarding. LOWERY BROS. INFINITI of Syracuse

October 03, 2026

Great communication and follow up. Great deal on new tires, easy process and great follow through. More

by SYRLAWGRL
Recommend Dealer
Yes
Employees Worked With
Jeff Dack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Dack
Oct 03, 2026 -

LOWERY BROS. INFINITI of Syracuse responded

Our team is pleased we could secure a great deal on your new tires and keep everything moving smoothly. Hearing that you valued our communication and follow-up during the service on your INFINITI Q50 means a great deal to us. LOWERY BROS. INFINITI of Syracuse

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