LaFayette Ford & LaFayette Lincoln

Courteous and efficient staff. I had a state vehicle inspection done and had a comfortable wait in the customer waiting room. I had a state vehicle inspection done and had a comfortable wait in the customer waiting room. More

On time service with friendly service personnel. They gave me service updates while I was waiting. Highly recommend Lafayette. They gave me service updates while I was waiting. Highly recommend Lafayette. More

It was a pleasant experience at the dealership Everyone was professional and very courteous and knowledgeable. was professional and very courteous and knowledgeable. More

Staff Was Great. All aspects of the deal went well. No problems at all. Great Experience. All aspects of the deal went well. No problems at all. Great Experience. More

After agreeing to purchase a vehicle, the evening before. The next morning, I invested driving 4 hours to the dealership to close the deal. I get a call 20 mins away to be told they sold it to somebody else. The next morning, I invested driving 4 hours to the dealership to close the deal. I get a call 20 mins away to be told they sold it to somebody else. So, it ended up being 8 hrs. of wasted driving. More

Absolutely loved my service I received from them. I would go back yes I recommend them I would go back yes I recommend them More

Everyone was really nice and the sales person Ashley was very helpful and made sure we received a good deal. very helpful and made sure we received a good deal. More

No gimmicks, just real good honest people. I picked the vehicle I wanted and drove it home the same day. I picked the vehicle I wanted and drove it home the same day. More

I was in your dealership (LaFayette Ford , Fayetteville N.C. ) January 27, 2023 8:00a.m. for the following : Ford Factory Recall C/S 16S41 Fuel Delivery Module Flange Replacement: I have 2011 Ford Escape N.C. ) January 27, 2023 8:00a.m. for the following : Ford Factory Recall C/S 16S41 Fuel Delivery Module Flange Replacement: I have 2011 Ford Escape. The service advisor Mark Harney was very professional.. Once the service was completed Mark brought my car back to me and I drove off. As I was driving up the street from the dealership, I begin smelling a strong gasoline smell, it literal made me sick to my stomach. I got nervous and called Mark back, he spoke with a technician and I was told this was normal,, the work that was done included the fuel line... the smell would dissipate ( Well I had to put on a mask.. keep my windows down in 38-39 degree weather, so I could breath because I had other places I needed to go). . Well later on Friday I opened the back left door of my truck, back seat was disassembled and a hose and wires exposed from the floor board. I was totally shocked..It's very obvious that the work may have been started but it was incomplete. Totally unacceptable. All of these parts are old!!! This is also why I was smelling all of that gasoline!!!! You were closed by the time of my discovery and you are closed on Saturday. It is the weekend.. I am concerned about driving my truck in this condition, which is my only transportation. I will try another Ford Dealership, all though you came highly recommended. I have sent a email to Michelle with pictures of my findings. More

I made the deal over the phone. Marie was a pleasure to work with and very responsive. I feel like I was treated fairly which matters a lot these days. The Bronco was ready to go an Marie was a pleasure to work with and very responsive. I feel like I was treated fairly which matters a lot these days. The Bronco was ready to go and the paperwork ready to sign when I arrived. Definitely a good experience. More