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LaFayette Ford & LaFayette Lincoln

Fayetteville, NC

4.7
388 Reviews

5202 Raeford Road

Fayetteville, NC

28304

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Showing 388 reviews

May 06, 2021

I recently bought a new Ford truck. The staff was friendly and knowledgeable. Everyone there went above and beyond to help me find the right truck. I would highly recommend Lafayette Ford for your ne More

by KMol2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Hinton, Kyle Sessoms, Kim Thompkins
May 07, 2021 -

LaFayette Ford & LaFayette Lincoln responded

KMol2, we appreciate your kind words and 5-star review! We are glad to hear that Rusty, Kyle, and Kim were such a big help during your recent car buying experience! We look forward to having you back for your next vehicle purchase!

April 19, 2021

Great customer service! Timely and professional!!! Mr. Josh Watkins Service Advisor he was friendly and understanding. He ensured that I was kept informed! Engine sounds good again. More

by darincogdell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Watkins
Apr 20, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Darincogdell, thank you for leaving us such a high star rating! We always appreciate knowing when our customers leave our dealership happy!

April 13, 2021

The worst service I've ever seen in my life. I give my car intact, they give it back somewhere out. They say there is nothing we can do to the mistake they made and put the part in the trunk and deliver t More

by Yusuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager quick lane
Apr 13, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Yusuf, we are disappointed to hear you had such a negative experience at our Quick Lane Tire and Auto Center! We would like to learn more about what happened during your visit to try and make things right. Please give our General Manager, Rusty, a call at 910-424-0281 ext. 3361 at your earliest convenience. Thank you!

Apr 25, 2021 -

Yusuf responded

I’ll definitely will be giving you guys a call. Not even a week ever since I got it the tires keep on airing out.!

April 06, 2021

I would like to thank everyone at the dealership for making my Wife feel special!!! Her father gave her a 1970 Mach 1 for her 16th birthday so it has been hard for me to fell those shoes. With the help More

by richardboles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Cass
Apr 07, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Richardboles, we are so happy we could help you and your wife with such a special and sentimental purchase! We love hearing stories like these from our customers and are glad we could be a part of it! From all of us at LaFayette Ford, we thank you for your business and hope you enjoy your new Mach 1!

March 31, 2021

My buying experience was great. The salesman was very congenial and interested in helping me find exactly what I wanted. I'm very satisfied with More

by Ehefner67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Matthews
Apr 01, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Ehefner67, thank you for the 5-star review! We're glad to hear Keith was able to help your find exactly what you wanted! We hope you enjoy your new vehicle!

March 27, 2021

Had an excellent experience with Jennie Griffin. She moved Heaven and Earth and did everything she could to ensure that my needs were constantly met. Will definitely recommend to others. More

by Frosty21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Griffin
Mar 29, 2021 -

LaFayette Ford & LaFayette Lincoln responded

Frosty21, thank you for taking the time to leave us your response to Jennie's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and make your car buying experience a great one! We hope to see you back for you vehicle's first oil change!

March 26, 2021

Great experience with both Jennie Griffin and Baird King. Both were very concerned about our experience and the company’s reputation. I will recommend both for future purchases. More

by wmwinford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennie Griffin, Baird King
Mar 29, 2021 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear you had a great car buying experience with Jennie and Baird! We appreciate your high star review and hope you enjoy your new vehicle!

March 26, 2021

Drop off for service, easy to do. Service was completed by Quick Lane, quickly, and I was called as soon as the truck was ready. More

by Sheckej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ladies at Quick Lane
Mar 29, 2021 -

LaFayette Ford & LaFayette Lincoln responded

We are glad to hear your vehicle's service was completed in a timely manner! Sheckej, thank you for the 5-star review of our Quick Lane Tire & Auto Center!

March 23, 2021

The salesman Christian was very helpful. He was very polite,friendly and had a good sense if humor. He even helped my mom in and out different cars and that was very appreciated More

by pamelabrocato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian La velle
Mar 24, 2021 -

LaFayette Ford & LaFayette Lincoln responded

We are happy to hear that Christian was able to help you have an excellent car buying experience at our dealership! From all of us at LaFayette Ford, we thank you for your business and hope you have a great day!

March 22, 2021

Had a great experience at the dealership. Everyone was very helpful in getting my needs met. This is a great dealership and I will always shop at Lafayette. More

by lchandler47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Bullard
Mar 23, 2021 -

LaFayette Ford & LaFayette Lincoln responded

We're glad to hear you had a great experience at our dealership! Thank you for the 5-star rating and awesome review!

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