LaFayette Ford & LaFayette Lincoln
Fayetteville, NC
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Wish I could offer a better review, but this is the third time my vehicle was taken in for service and returned with an issue. Vehicle taken in for an oil change, and notified that it also needed cabin filt time my vehicle was taken in for service and returned with an issue. Vehicle taken in for an oil change, and notified that it also needed cabin filter, tire balancing, and rotation. All great additions. When vehicle returned, both driver's seat and passenger seat had been adjusted and not returned to previous setting, and there is a "yellow" warning on dash board saying windshield fluid is empty. How is this possible, it was full when taken into shop. I love the people at Lafayette, but the service could be better. I will have to fill fluid this weekend myself. More
We bought a 2026 Ford Maverick and Keith Matthews made sure the transaction went quick. We were driving our Ford truck in a short smount of time. The vehicle was clean and full of gas when we purchased it sure the transaction went quick. We were driving our Ford truck in a short smount of time. The vehicle was clean and full of gas when we purchased it. Wonderful service overall ! More
Courteous and efficient. Michelle was extremely communicative and pleasant. My issue was quickly addressed I was kept abreast of all of the service needs and projected cost. Michelle was extremely communicative and pleasant. My issue was quickly addressed I was kept abreast of all of the service needs and projected cost. More
Fantastic service seem to always go above and beyond. Andrew is a terrific service manager. Only place I know of when your truck is still under warranty they will give you a loaner if they have one. I Andrew is a terrific service manager. Only place I know of when your truck is still under warranty they will give you a loaner if they have one. I will buy from Lafayette anytime More
Timely, Engaged and informative. LaFayette Ford Quick Lane greeted the many waiting, triaged the group, promptly took the cars in to perform the services required. We were provided w LaFayette Ford Quick Lane greeted the many waiting, triaged the group, promptly took the cars in to perform the services required. We were provided with the number and contact name in order to communicate and feel connected. Marcie and others engaged each waiting person. The services provided me were completed, with a consultation and agreement, all completed in the estimated time frame. More
Lafayette Ford was excellent at helping me find exactly what I was looking for in buying a different vehicle. They did not pressure me and when I didn’t find one the first time, they did not hesitate to ke what I was looking for in buying a different vehicle. They did not pressure me and when I didn’t find one the first time, they did not hesitate to keep looking. It wasn’t very long until they found exactly what I was looking for. Kim was extremely helpful. More
I had the absolute BEST experience at Lafayette Ford/Lincoln in Fayetteville! Jennie Griffin helped me from start to finish and was amazing. Ashley Lucas also helped me by explaining all the paperw Ford/Lincoln in Fayetteville! Jennie Griffin helped me from start to finish and was amazing. Ashley Lucas also helped me by explaining all the paperwork and answering all of my questions. They made this the very best experience I’ve ever had buying a vehicle. 10/10 will definitely recommend Lafayette Ford Lincoln to my friends & family. More
From start to finish, my experience with the purchase of a new Maverick was a good one. My sales person, Marcus, was knowledgeable and thought of things that I didn't. Diego was great as far as the financ a new Maverick was a good one. My sales person, Marcus, was knowledgeable and thought of things that I didn't. Diego was great as far as the financing was concerned. I really like dealing with the folks at LaFayette Ford; they are great. More

