LaFayette Ford & LaFayette Lincoln

From the second I arrived I experienced Great service, a professional and knowledgeable staff and I had a great car buying experience! I highly recommend Lafayette Ford from their low prices to great servic professional and knowledgeable staff and I had a great car buying experience! I highly recommend Lafayette Ford from their low prices to great service you will not be disappointed!! More

Tremendous team with michelle at the top..Welcoming me immediately was Josh, my service rep. Josh ask all the right questions and listen well. Multiple services was performed a loaner was provided. Servi immediately was Josh, my service rep. Josh ask all the right questions and listen well. Multiple services was performed a loaner was provided. Services completed in a timely period.. Excellent job . More

I haven't made my appointment yet. The lady that I talked with said she would have to order the parts. She was highly professional and knew exactly what I was referring to on my vehicle. I'm so bad with name with said she would have to order the parts. She was highly professional and knew exactly what I was referring to on my vehicle. I'm so bad with names. But I believe her name is Rebecca. More

Service Department is excellent. Michelle always takes great care of me and my repairs are consistently completed ahead of schedule and under estimated cost! Outstanding customer service! great care of me and my repairs are consistently completed ahead of schedule and under estimated cost! Outstanding customer service! More

Great dealership! They really care about their customers. While they had my care to check it out, I received two or three calls from Josh and another lady at the service department to give me an customers. While they had my care to check it out, I received two or three calls from Josh and another lady at the service department to give me an update. My car was in the shop for two weeks. More

Brought my 2015 Explorer in for extended warranty service. Upon confirming that all was warranted, had to return the vehicle a week later because of ordered parts. Worked with Josh and he was very he service. Upon confirming that all was warranted, had to return the vehicle a week later because of ordered parts. Worked with Josh and he was very helpful. I've always used Lafayette for my servicing needs and they do great work. Only reason for the four stars is because of the return trip due to unavailable parts for the repair. Also, having to re-attach the console side panel to its clip, which was removed for one of the repairs,causing a rattle, on my own, because I didn't want to return the vehicle a third time. More

We had a very good experience with Lafayette Ford. We were getting an oil change and tire rotation to go out of town. Luckily they told us we needed two new tires which we weren't aware of. Now we feel m were getting an oil change and tire rotation to go out of town. Luckily they told us we needed two new tires which we weren't aware of. Now we feel much safer for our trip. More

Brought 2019 Ford F 150 in for service. Did not receive a copy of the alignment report. Explanation given was that the technician was new & did not know how to retrieve the report. a copy of the alignment report. Explanation given was that the technician was new & did not know how to retrieve the report. More

Lafayette Ford is the best dealership I've ever experienced in 50+ yrs of buying automobiles. If I die today, I die a happy man. experienced in 50+ yrs of buying automobiles. If I die today, I die a happy man. More

I went to the quick lane service for oil change and tire rotation and the service was complete in under an hour. Superb service as usual. Great customer service and technicians. Additionally, I had my ca rotation and the service was complete in under an hour. Superb service as usual. Great customer service and technicians. Additionally, I had my car repaired for factory service. I was treated with kindness, dignity and respect. I was given a loaner for the duration of the repair. I was notified about regular updates. Lafayette Ford has earned my business for life. More