Back

LaFayette Ford & LaFayette Lincoln

Fayetteville, NC

4.7
389 Reviews

5202 Raeford Road

Fayetteville, NC

28304

Directions

By Type

Showing 389 reviews

October 22, 2020

One thing Ford has is great employees especially Josh in thr service department and Sheri in Quick Lane. Repair prices are need to be lowered. More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Sheri
Oct 23, 2020 -

LaFayette Ford & LaFayette Lincoln responded

Hi, JT! We're so happy to hear you've had great experiences with Josh and Sheri! Thank you for the excellent review!

September 27, 2020

We had a very good experience at this dealership. We were in and out with the vehicle of our dreams. Will definitely spread the word More

by Tinabrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 29, 2020 -

LaFayette Ford & LaFayette Lincoln responded

We are glad to hear you had a great experience at our dealership! Thank you for the excellent review!

September 21, 2020

All personnel very professional. Especially Kim Thompkins.each individual I encountered was friendly and eager to assist.would highly recommend dealership. 3rd truck I have purchased from them. More

by Mikegupton
Recommend Dealer
Yes
Employees Worked With
Kim Thompkins
Sep 22, 2020 -

LaFayette Ford & LaFayette Lincoln responded

Thank you for being such a great customer! We appreciate your business!

September 21, 2020

I could not be happier with the service that all of the Lafayette Ford family has provided to me over the last 10 years. This was my third purchase and I am loving my new F150! More

by hmmvlmtv2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Cass
Sep 22, 2020 -

LaFayette Ford & LaFayette Lincoln responded

Thank you for being such a loyal customer! We hope you enjoy your new F-150!

September 18, 2020

A Great Dealership, Great People & Great Service. I drove from Sunset Beach NC to buy my car. I'm so glad I did. Awesome experience More

by deejoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Rusty, Adam, Gene & David all where awesome so professional but made me feel at home.
Sep 22, 2020 -

LaFayette Ford & LaFayette Lincoln responded

We're so glad you had a wonderful experience at our dealership! We appreciate your business!

September 15, 2020

I like it there. You're being cared for the minute you get in the parking lot. The staff is courteous, attentive, respectful, and professional. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego
Sep 15, 2020 -

LaFayette Ford & LaFayette Lincoln responded

Thank you for the excellent review, Maria! We appreciate it!

September 13, 2020

Best service ever! I Spoke with my sales rep Jenny before ever going to the dealership. I informed her on the phone of which model F-150 I wanted, the color and all excessories. Within 15 minutes she text me More

by Ljay2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
Sep 15, 2020 -

LaFayette Ford & LaFayette Lincoln responded

We're so glad to hear Jenny was such a great help and that you had a wonderful car buying experience! We hope you enjoy your new F-150!

August 31, 2020

This is out 4th ford we purchased in the community and first with Lafayette and we were pleased with the professionalism Jeris has displayed. More into getting us what we needed vs what needs to leave th More

by Guillermofonseca2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeris Bradley
Aug 31, 2020 -

LaFayette Ford & LaFayette Lincoln responded

We're so glad to hear you had an excellent experience at our dealership! Thank you for the 5 star review!

August 29, 2020

Courteous and professional staff. They listen to what you say in an effort to understand what it is that is needed. Lastly, they did not attempt to force me into purchasing services that I did not request. More

by ValerieL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure but she has worked there 7 years
Aug 31, 2020 -

LaFayette Ford & LaFayette Lincoln responded

Thank you for the wonderful review, Valerie! We appreciate it!

August 24, 2020

Customer service did not seem to be a priority for Mr. Johnson. He never explained the services or pricing pertaining to my vehicle. He double charged my checkcard while attempting to rush me on my way. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Johnson
Aug 25, 2020 -

LaFayette Ford & LaFayette Lincoln responded

We are sorry to hear your experience with our Service Department was less than 5 stars! We would appreciate the chance to speak with you about your experience. Please give our General Manager, Rusty, a call at (910)-424-0281 at your earliest convenience.

...
22
...