
LaFayette Ford & LaFayette Lincoln
Fayetteville, NC
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Charles Cass & Baird King were absolutely amazing. After choosing a vehicle, less than a hour until we where driving home. I will never but anywhere else. choosing a vehicle, less than a hour until we where driving home. I will never but anywhere else. More
Pricy! I dropped my car off for a repair, same day the rare view mirror fell due to heat of 90+degrees, i asked if they can put it back on they told me yes charge of $100. I replied to put a drop of glu rare view mirror fell due to heat of 90+degrees, i asked if they can put it back on they told me yes charge of $100. I replied to put a drop of glue? They replied yes it will take a 1/2 hour, and the charge is by the hour ridiculous..SMDH! More
All issues were taken care of completely I had three vehicles in for oil change and service on the same day. Two were in and out quickly. One vehicle had some minor maintenance issues that I had three vehicles in for oil change and service on the same day. Two were in and out quickly. One vehicle had some minor maintenance issues that required parts to be ordered and everything was done the very next day. More
Wait time was a little longer than was expected Seemed like my wait time was longer than normal for only two vehicles that were in progress in front of me. I was told around 1 1/2 hours to complete Seemed like my wait time was longer than normal for only two vehicles that were in progress in front of me. I was told around 1 1/2 hours to complete and was there well over 2. More
Great customer service and vehicle servicing you can count on from Ford certified mechanics. That plus the ability to take customers in on a walk in basis really helps out. Customers don’t always have t count on from Ford certified mechanics. That plus the ability to take customers in on a walk in basis really helps out. Customers don’t always have the ability to make an appointment. More
I was treated like family. Met in the parking lot and escorted in; everyone wearing a mask including myself. All employees were excellent at what they do and very friendly. Met in the parking lot and escorted in; everyone wearing a mask including myself. All employees were excellent at what they do and very friendly. More
Great serviceThey meet you in the parking lot and can Great service They meet you in the parking lot and can easily find my vehicle and service records. Quickly get my concerns and contact me quickly w Great service They meet you in the parking lot and can easily find my vehicle and service records. Quickly get my concerns and contact me quickly with any concerns or recommendations. Have always had great service More
Ashley was easy to work with and got exactly what I wanted and more. I found the truck I wanted, traded my cars and was out in 2 hours. Great work! wanted and more. I found the truck I wanted, traded my cars and was out in 2 hours. Great work! More
Quick Chane Lane I went in for oil change and safety inspection. I was told I had to use the so called Quick Lane. Three hours later the so called "Quick Lane" complet I went in for oil change and safety inspection. I was told I had to use the so called Quick Lane. Three hours later the so called "Quick Lane" completed the service. Naming it quick is a misnomer. Next service will be at another dealer, one that offers and honors appointments! More
Great experience I was travelling on vacation towing a 30 foot trailer on July 3rd. I lost a rear end and was unable to find a mechanic or parts as everything was clos I was travelling on vacation towing a 30 foot trailer on July 3rd. I lost a rear end and was unable to find a mechanic or parts as everything was closed or closing early to take advantage of a long weekend. I was NOT in the market for a new truck but they found a very nice used F150 4x4, v8 truck that would tow my trailer, get my kids to the beach, and not wreck my entire vacation. In under 2 hours they had me in the door, paperwork signed and back on the road to Myrtle Beach. I even received a follow up call the next day from Larry to make sure we arrived and the truck was performing well. If I lived in the area it would certainly be my go to location for new or used vehicles. My only regret is not getting his card so I could recognize his help and kindness, I do know he was in commercial sales ! More