
LaFayette Ford & LaFayette Lincoln
Fayetteville, NC
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Regular service Excellent service. Sheri should be commended for great customer service. Service has greatly improved since last visit. I will keep coming back for r Excellent service. Sheri should be commended for great customer service. Service has greatly improved since last visit. I will keep coming back for required service. More
EXCELLENT Diego has gone above and beyond on helping me secure the car i have been wanting for over a year. He never gave up trying and for that I will be a lo Diego has gone above and beyond on helping me secure the car i have been wanting for over a year. He never gave up trying and for that I will be a loyal customer for years to come. More
Wonderful experience! Lafayette Ford took the time to understand what I wanted in a new truck by all aspects from features to pricing. I worked with Marie. She is very prof Lafayette Ford took the time to understand what I wanted in a new truck by all aspects from features to pricing. I worked with Marie. She is very professional, friendly, and quick! She made my buying process easy and stress free. Lafayette Ford, you have gained a life long customer. More
“Customer satisfaction” and recalls The only saving grace for this dealership was Julie in the loaner department, she was very helpful and super sweet to my daughter and was even worried The only saving grace for this dealership was Julie in the loaner department, she was very helpful and super sweet to my daughter and was even worried about the size of vehicle they were trying to put me in considering the size of my family. More
Great Service I enjoy using the Quik Lane service. They are customer oriented and keep you appraised of what is going on with your vehicle.. Thank you. I enjoy using the Quik Lane service. They are customer oriented and keep you appraised of what is going on with your vehicle.. Thank you. More
Totally Satisfied The service department was very friendly, courteous and professional. I had an 8:30 am appointment and when I arrived the service advisor was ready an The service department was very friendly, courteous and professional. I had an 8:30 am appointment and when I arrived the service advisor was ready and promptly got me registered in. He was very concerned and professional. He addressed all of my needs and concerns. The techs were very skilled and knowledgeable. The service was completed in a reasonable time and to my satisfaction. Great service department and very comfortable and clean waiting area. I very highly recommend Lafayette Ford to everyone. More
Fantastic Service Department Great customer service! Corinne was an angel on the phone and her attitude was fantastic. Loretta and Bruce went out of our way to make sure my daugh Great customer service! Corinne was an angel on the phone and her attitude was fantastic. Loretta and Bruce went out of our way to make sure my daughter's car was repaired before she headed back to college, since she only informed me the previous week. The service department fit us in and made all necessary repairs. They even offered us the use of a car if we needed it. Fortunately, we did not. Not only will I recommend their service department, I will definitely begin my new car search at Lafayette Ford. More
Great experience The salesman and team were great to work with. They knew my needs and did everything they to meet them. Very friendly & courteous staff. They have con The salesman and team were great to work with. They knew my needs and did everything they to meet them. Very friendly & courteous staff. They have continued to check on us even after the car purchase and have assured us they will be here to help whatever we need. More
Please be honest customers This is the second time dealing with this dealership. As with the first time, they were not truthful concerning my loan payment. I was told one thing This is the second time dealing with this dealership. As with the first time, they were not truthful concerning my loan payment. I was told one thing and received something else in paperwork. Had it not been for my husband, I would not have purchased from this place. More
New Truck Purchase Easiest car buying experience we've ever had. TJ did an exceptional job guiding us through the whole process. Lafayette Ford truly works with you to Easiest car buying experience we've ever had. TJ did an exceptional job guiding us through the whole process. Lafayette Ford truly works with you to ensure your buying experience is a good one. More