LaFayette Ford & LaFayette Lincoln

The Works check up Good service, busy so I had to wait, but that's the way it goes, no problem. Staff is always friendly and courteous. I do like the advantage of being Good service, busy so I had to wait, but that's the way it goes, no problem. Staff is always friendly and courteous. I do like the advantage of being able to see inside the bays and watch them work on my vehicle. Miss the pastry! Plus, the Lincoln wash was like my grand kids washed the vehicle. I saw the gentleman vacuum out the car, but had to do it again when I arrived home, plus wipe several areas off, as well as the rims, etc. Detail section needs to improve. Other than that excellent service. More

Excellent Customer Service, Great Pricing & Huge Selection I have purchased multiple vehicles from Lafayette Ford over the last several years and always had excellent customer service...they really care about I have purchased multiple vehicles from Lafayette Ford over the last several years and always had excellent customer service...they really care about you. Pricing is more than fair and they have a great selection of vehicles. Any service appointments I have booked were handled professionally and quickly. I would not hesitate to recommend the dealership to anyone...they are there best. More

Friendly and thorough I used the Ford application to schedule my service. Unfortunately the app has bugs and when I arrived they weren't expecting me. They were very friend I used the Ford application to schedule my service. Unfortunately the app has bugs and when I arrived they weren't expecting me. They were very friendly and worked me in. They handled a couple recalls and did their best to track down a loose bolt in my tailgate. though we couldn't find the rattle my service writer and manager were awesome and kept me informed all the way thru. Best Ford experience in my life. More

Service My experience was really great and the associates answered all of my questions with all the knowledge they had. Very great workers and will be returni My experience was really great and the associates answered all of my questions with all the knowledge they had. Very great workers and will be returning for further services. More

Awesome experience ! Fast service! I worked with Jennie Griffin and had a great experience from trade in value, to my interest in vehicles, test drive to out the door with my price.. an I worked with Jennie Griffin and had a great experience from trade in value, to my interest in vehicles, test drive to out the door with my price.. and she helped find better benefits in the deal. I was very pleased. The timeliness of the sale went quickly. More

Absolutely amazing I’m very happy with my new car. It has taken such huge weight off my shoulders to not have to worry about getting new tires or any problems going on w I’m very happy with my new car. It has taken such huge weight off my shoulders to not have to worry about getting new tires or any problems going on with the previous car I had anymore. These guys at the dealership were very patient with me especially Charles Cass. He was very understanding with my needs and I couldn’t be anymore happier than I am now and I can’t wait to put some miles on my new car. These guys have given me such huge opportunity to grow and I can’t wait to experience great things with my ford Ecosport. Thank you guys so much for everything. I’ve been bragging to my friends and family about you guys and will recommend you guys to anybody that’s looking for a new car. More

Buying a new F150 Was in contact with Diego via email and text. Went to see a 2018 F150, but it had been sold the night before I arrived. They gave me a good deal on a Was in contact with Diego via email and text. Went to see a 2018 F150, but it had been sold the night before I arrived. They gave me a good deal on a 2019. All the folks from Diego in sales to Jimmy in Finance were outstanding and all went very smooth. Would recommend them. More

Customer Service I had went to Crown Ford to look at a truck and was there 45 min and no one said a word to me. I left and went to LaFayette Ford and from the beginnin I had went to Crown Ford to look at a truck and was there 45 min and no one said a word to me. I left and went to LaFayette Ford and from the beginning they were very friendly and welcoming!!! They are great people to work with and are very informed on their inventory!! Let’s just say I bought a truck from them the very next day!!! #lafayetteford#1 More

Change CPO to regular warranty after the deal Bought a truck with what I was told have a CPO warranty which would explain the price being a little higher than most but few days after purchasing I Bought a truck with what I was told have a CPO warranty which would explain the price being a little higher than most but few days after purchasing I have to come back in to be told the warranty isn’t a CPO anymore More

Unbelieveable I dropped off my lease 2016 hybrid ford fusion, prior to leaving out of town for a week. Prior to that I made serveral attempts to get the vehicle in I dropped off my lease 2016 hybrid ford fusion, prior to leaving out of town for a week. Prior to that I made serveral attempts to get the vehicle in for service but I could never get a loaner. I figured if I dropped it off on a Sunday, that when I returned home on the following Thursday in the late afternoon hour that my vehicle would be completed. When I got to the dealership on Thursday. My vehicle was dirty from sitting there all week even though on the property was a car wash. Then I asked if it had been charged and they stated it wasnt even though there was a charging station once again on the property. Then I ask what was wrong with the vihicle which I got back no feedback. When I got in the vehicle I noticed there was no oil sticker on my windshield. So I had to walk back in and get one. Who is to say anything was done to the vehicle. I did pay 45.00 but I am not sure for what. After leaving my vehicle for four busniess days only to return, car is dirty, not charged, and no evidence of any kind of maintanence. I guess I figured since it was a lease and Ford property that it would have been taken better care of. I guess other Ford Dealerships have spolied me and my experiences. More