LaFontaine Buick GMC of Lansing

Service manager Jason makes the vehicle service easy. Upfront with pricing, Aaron wrote me up and kept me informed as to the time I’d get vehicle back. appointment made and repairs done same day as promi Upfront with pricing, Aaron wrote me up and kept me informed as to the time I’d get vehicle back. appointment made and repairs done same day as promised. A+ job performed by Sean who worked on my vehicle. More

Aaron Cirraco took excellent care of me. Aaron has helped me before and I look for him when I come in for service. Aaron has helped me before and I look for him when I come in for service. More

1st routine service call on a new car. The service and courtesy extended great. Wait time was very reasonable. Mary(Vustomer Service rep) was great, couldn't have been more helpful. The service and courtesy extended great. Wait time was very reasonable. Mary(Vustomer Service rep) was great, couldn't have been more helpful. More

I was there for about 10 hours. The pricing & financing was not explained clearly. I was gaslighted. I changed my mind about the expensive gap insurance, filled out the paperwork t The pricing & financing was not explained clearly. I was gaslighted. I changed my mind about the expensive gap insurance, filled out the paperwork to cancel it, but never received a refund. Major unsafe repairs needed but not disclosed prior to sale, even though I asked about the noise prior & supposedly a full inspection was performed. After describing multiple times what I was feeling & hearing 4 times to 4 different people, service inspected multiple times & essentially told me it was my imagination. The manager eventually took it back for a 2nd look, then told me it was fixed. Unfortunately, when I got it back, it was not fixed. Took it to another shop & they diagnosed the problem immediately after one explanation & test drive. After confirming the vehicle was unsafe to drive, I paid $2900 to fix it >2weeks after purchase. I reached out to management again but received no response. Don’t trust these scammers. More

We were absolutely impressed by the service department taking such good care of us and our beautiful vehicle. They went above and beyond to make sure we were happy. taking such good care of us and our beautiful vehicle. They went above and beyond to make sure we were happy. More

I was impressed with the speed and efficiency of Aaron and the mechanic who replaced my air bag. and the mechanic who replaced my air bag. More

Have always had great service,quick and Complete . Guys in servicr are very good, got my referal A 1 Guys in servicr are very good, got my referal A 1 More

Dealership didn’t detail my car very good after I purchased it. They had plenty of time to do this before I took delivery. purchased it. They had plenty of time to do this before I took delivery. More