LaFontaine Buick GMC of Lansing

They cleared codes that would've been fixed under warranty and did not do the requested maintenance before we left. Staff was knowledgeable about the vehicle and we did most of the work climbing unde warranty and did not do the requested maintenance before we left. Staff was knowledgeable about the vehicle and we did most of the work climbing under the car. They ended up taking it to another dealership and never seated us at a desk while we were waiting for answers despite other salesmen being free. Overall a very long day that didn't need to be long. More

Salesperson was very courteous and explained every detail of transaction. He was genuinely interested in making a good deal for me. He was very helpful. of transaction. He was genuinely interested in making a good deal for me. He was very helpful. More

Very helpful while I was looking for a new vehicle. No crazy pressure to purchase new versus used. No crazy pressure to purchase new versus used. More

Took my car here to be fixed got my car back more messed up instead of when I brought it up instead of when I brought it More

Excellent warranty service. Prompt diagnosis and replacement of defective rear camera. Courteous employees . It was a positive experience. Prompt diagnosis and replacement of defective rear camera. Courteous employees . It was a positive experience. More

Amazing customer service. . Casey made the process simple and received a great deal… I would definitely recommend this dealership to my family and friends . Casey made the process simple and received a great deal… I would definitely recommend this dealership to my family and friends More

LaFontaine has always done a great job with service. Derrick the service writer was very knowledgeable and great to work with. The tech sent me a a great video on what he was doing. Derrick the service writer was very knowledgeable and great to work with. The tech sent me a a great video on what he was doing. More

Service Dept. employees are always a pleasure to work with. They are professional, helpful and I love that they made me feel heard. I even had an opportunity on m employees are always a pleasure to work with. They are professional, helpful and I love that they made me feel heard. I even had an opportunity on my recent visit to talk with Zach in finance about a warranty question. He was extremely helpful and professional. I love LaFontaine Buick and how their employees all seem to be happy to work there and always make me feel valued as a customer. More

Smoothest and fastest start to finish lease transaction I have ever had the pleasure of experiencing. Will be sure to refer everyone to LaFontaine Buick GMC of Lansing! have ever had the pleasure of experiencing. Will be sure to refer everyone to LaFontaine Buick GMC of Lansing! More

So nice, quick, helpful and knowledgeable was there for an unexpected new battery and they were very busy but i told them i needed to go pick up my 90 yr old friend for her appointment and they got me goin an unexpected new battery and they were very busy but i told them i needed to go pick up my 90 yr old friend for her appointment and they got me going right away and got me out in time. ! Thank you so much to Derrick More