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LaFontaine Buick GMC of Lansing

Lansing, MI

Overview
Employees
Reviews
Vehicles
4.4
92 Reviews
Here at LaFontaine Buick GMC of Lansing we are here to serve you. With our online shopping tools virtual appointments and door to door delivery our team members are here and ready to help you with all of your sales service or body shop needs. Shop our virtual showroom today to connect with a live team member.
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3625 S Pennsylvania Ave

Lansing, MI

48910

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Showing 92 reviews

October 14, 2026

1. I bought a vehicle less than 3 months ago and it already needs new brakes and rotors. When I brought it in they refused to remedy the problem and actually lied to me about the quality of them. 2. More

by CanLow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know
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October 04, 2026

Poor communication and customer service led us to take our $4,977.53 repairs elsewhere. More

by huffer2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dalton Carter
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Oct 09, 2026 -

LaFontaine Buick GMC of Lansing responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 02, 2026

Jorden plate was very very nice. Help me through the whole procedure went out of his way. He is a very good salesman. More

by mona.lisa.2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2026 -

LaFontaine Buick GMC of Lansing responded

Your note about our sales associate going the extra mile highlights how we strive to support every step of your purchase. We’re glad we could assist with your purchase of the Acadia Limited.

September 26, 2026

Great experience and they take care of you. Will be considering this dealership first on future purchases. A+ More

by New Buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan
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Sep 26, 2026 -

LaFontaine Buick GMC of Lansing responded

Thank you for the five-star rating and your kind words about how our team takes care of you. We’re honored to be your first choice for future purchases and hope you enjoy your used Jeep Grand Cherokee.

September 23, 2026

The Buick men who took care of my car were great. The waiting area was clean. Plus I used a coupon and my GM points towards the cost. More

by mjlindbloom
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derrick
Print
Sep 23, 2026 -

LaFontaine Buick GMC of Lansing responded

Knowing our service team took great care of your Buick Envision and that the waiting area met your expectations is rewarding. We’re glad you could apply a coupon and your GM points toward the cost. Your positive comments and five-star rating mean a lot to us.

September 22, 2026

Very good people to work with, friendly, knowledgeable, & fairly quick with the work they’ve done for me. More

by pyt_s55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito Mojica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 22, 2026 -

LaFontaine Buick GMC of Lansing responded

Your note about our friendly, knowledgeable, and efficient service is greatly appreciated. Knowing that the work on your GMC Sierra 1500 met your expectations and was performed promptly is rewarding for our team.

September 22, 2026

Aaron was, once again, kindly and helpful. He even offered to help me with paperwork to get a refund on the rental car since there were no loaners available. More

by neci1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in Service Dept.
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Sep 22, 2026 -

LaFontaine Buick GMC of Lansing responded

Knowing that assisting you with the rental car refund paperwork was helpful is rewarding. We’re glad the service on your GMC Sierra 1500 went smoothly despite no loaners being available.

September 19, 2026

The most honest and transparent GM dealership that I have EVER dealt with in over 45 yrs of owning there vehicles exclusively. I worked for and retired from General Motors in 2020 after 33 years of service More

by Itzbrain333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Derrick were the only two people that I spoke with
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Sep 19, 2026 -

LaFontaine Buick GMC of Lansing responded

After 45 years of owning GM vehicles, hearing that our dealership felt the most honest and transparent means a lot to us. We’re pleased our service technicians and master mechanics could deliver exceptional care for your Buick Regal. Thank you for trusting us with your future mechanical needs.

September 09, 2026

I was very pleased with the car buying process being basically hassle free!The salesman was very helpful and explained so many new features to me that the car had. More

by terilkent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce
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Sep 10, 2026 -

LaFontaine Buick GMC of Lansing responded

We’re glad the purchase of your new Buick Envision felt hassle-free from start to finish. Our team is pleased we could guide you through its many new features, and your five-star rating means a lot to us.

Sep 12, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2026

They’re always friendly, quick, and efficient. The waiting room is comfortable, and I also take time to visit with several of their associates, whom I know. More

by pyt_s55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey LeChuga & Zach from finance.
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Sep 08, 2026 -

LaFontaine Buick GMC of Lansing responded

Knowing that you find our service friendly, quick, and efficient, and our waiting room comfortable, is rewarding for our service department. We’re glad you enjoy spending time with our associates during the service on your GMC Sierra 1500, and your kind words and five-star rating mean a lot to our service team.

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