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LaFontaine Buick GMC of Lansing

Lansing, MI

4.4
92 Reviews
Here at LaFontaine Buick GMC of Lansing we are here to serve you. With our online shopping tools virtual appointments and door to door delivery our team members are here and ready to help you with all of your sales service or body shop needs. Shop our virtual showroom today to connect with a live team member.
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3625 S Pennsylvania Ave

Lansing, MI

48910

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Showing 92 reviews

March 12, 2026

Efficient, friendly service. Car was finished before promised and the issue was resolved. Very pleased with the service. More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 14, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2026

They provided lots of videos and texts throughout my oil change/tire rotation process. Very good at explaining processes. More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlito Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2026

Quick service. Pleasant staff and atmosphere. Diagnosis and fix were quick. Appointment time was as pro6 More

by hbthomas79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name
Mar 16, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2026

The dealership is always pleasant and ready to help. Chad BRYERS is an outstanding service rep. Very pleased. More

by valuemich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bryers
Mar 10, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, we really appreciate your positive review! We hope you have a great day!

March 06, 2026

We never received any courtesy acknowledgement of the purchase of our 2025 Buick Envision, the person that referred us to this dealership and particular salesman never received a referral bonus or even a More

by Td-j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure.
Mar 10, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

March 05, 2026

This is my first lease with LaFontaine and I had a great experience. Matteah was an excellent sales person and the whole Lease experience was great. I was able to get the car I wanted and the payment I need More

by keeftone4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matteah Kersanty
Mar 10, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC Lansing. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

Great staff and very helpful. Special shout out to Aaron for getting my vehicle in and taking care of the recall for me. Thank you More

by tomwilber1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Curcio
Mar 03, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, thank you for your kind review; we are happy to pass along your comments to Aaron here at LaFontaine Buick GMC Lansing! We look forward to your next visit! Take care!

February 27, 2026

Expert repairs on my vehicle and staff took great care in remedying a problem with scheduling. Thank you! More

by J.Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Tina in the Service Department
Mar 03, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2026

Very professional, great service. Have been a customer for years and will continue to do business here. Highly recommend More

by Jeremy.bloom1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bryers
Feb 27, 2026 -

LaFontaine Buick GMC of Lansing responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2026

The car I bought has been in the shop multiple times. The first time was almost a year. More

by nathan_ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Skinner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlito Mojica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Muncey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Jones, Debbie Saro
Feb 26, 2026 -

LaFontaine Buick GMC of Lansing responded

Hello, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Andrew Collier, at acollier@lafontaine.com or (517) 220-6065 when you have a chance. Thank you, and we look forward to hearing from you.

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