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LaFontaine Cadillac Buick GMC

Highland, MI

4.6
1,056 Reviews

4000 W. Highland Rd.

Highland, MI

48357

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Showing 1,057 reviews

August 03, 2026

Ease is scheduling service. Exceptional customer service from staff. Manner of handling loaner call was great. More

by Gibson588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Lowing
July 31, 2026

I wanted the electrical system checked because of an indicated low charging voltage on the dashboard. They indicated that the system was up to spec. I wanted to know of the charging current too, but th More

by dougrice1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greenwald
Aug 03, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, thank you; we appreciate your feedback! Please reach out to us at (248) 329-1257 when you can so we can address this situation directly. Thank you and have a great day.

July 31, 2026

Nice experience Very informative and able to know our needs Fast and easy process Never like going to buy a car but this was a great experience thank you More

by dave.soevadcreativemedia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kessler
Aug 03, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

July 30, 2026

All departments are great to work with. We've purchased several vehicles and serviced them all here, plus a little Solstice I had previously. Mike Greenwald in the service department is gre More

by lalamonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greenwald, J.P. Farmer
Aug 03, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2026

Amazing service, great communication with me and they even picked up my vehicle from my office at work and dropped off a loaner! Never had to go to the dealership ! Best dealer around More

by Jordanthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Akey, Richard Langmaid, Kevin Bright, Jaysen Douglas
Aug 03, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2026

When I purchased the vehicle it included a service package, the associate insisted my wife pays for the service I left a message for the service manage on 7/24 and on 7/28 he still has not called me More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Penny
Aug 03, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 887-4747 when you have a chance. Thank you, and we look forward to hearing from you.

July 23, 2026

Excellent customer service. has always been.like the car and the service provided .my favorite More

by safiulhasanmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bright
Jul 30, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2026

My service gal kept me posted throughout the process. She did a great job. All the people I spoke with were very helpful. More

by Realtor Brad
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista Pennell
Jul 30, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2026

I've been using Lafontaine for 17 years. I love my salesperson however I was lied to about my latest lease and I'm kinda xxxxxx More

by vargakim1966
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Grace perez, Kevin Bright, Jaysen Douglas, Thomas Montgomery
Jul 20, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything additional we can do for you.

Jul 29, 2026 -

LaFontaine Cadillac Buick GMC responded

Hello, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager, Kris MacKinnon, at (734) 429-9431 or kmackinnon@lafontaine.com so we can assist you further.

July 17, 2026

The dealership is very nice and everyone is courteous. The service department is busy but you are taken care of in a timely manner. Appoint scheduling works well. More

by srruch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan and Mike, Patti Ruiz
Jul 19, 2026 -

LaFontaine Cadillac Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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