
LaFontaine Cadillac Buick GMC
Highland, MI
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happy with another car purchase we have purchased multiple vehicles through this dealership and every experience has been great - would highly recommend them to anyone - the sales st we have purchased multiple vehicles through this dealership and every experience has been great - would highly recommend them to anyone - the sales staff and the service staff are excellent More
Truly a great dealership and team! My experiences with LaFontaine and Beau Glossinger over the years has been awesome. Honest, straightforward, and efficient. Additionally, their servic My experiences with LaFontaine and Beau Glossinger over the years has been awesome. Honest, straightforward, and efficient. Additionally, their service department rocks! Best around!! I highly recommend LaFontaine. More
Very friendly and informative salesman. Had an excellent experience. Salesman was informative friendly and took a lot of time with us. Went over everything and not in a rush. Would definite Had an excellent experience. Salesman was informative friendly and took a lot of time with us. Went over everything and not in a rush. Would definitely come back again. Showroom and staff all very nice. More
Very satisfied buying a new car Told Jeff what I wanted and wanted to pay and he came through right on the nose no hasles. Evcellent. The car was ready evactly when I wanted it. Told Jeff what I wanted and wanted to pay and he came through right on the nose no hasles. Evcellent. The car was ready evactly when I wanted it. More
Robert Bell provided great customer service. Our experience was phenomenal. Mr. Bell was kind, respectful, and efficient. He was very patient and answered all of our questions. He was also great Our experience was phenomenal. Mr. Bell was kind, respectful, and efficient. He was very patient and answered all of our questions. He was also great with the kids. He helped us find the perfect car and we were in and out. He found a car that was perfect for us. It was way beyond our expectations of finding our new car within our budget but Mr. Bell got the job done. I cannot imagine having a better experience at any other dealership. We recommend everyone to work with Robert Bell because we know they will have a great experience. We also would like to give a shoutout to his partner in crime Tim. The two of them together made this experience worthwhile. More
Great Customer Service Robert Bell and Timothy Jenkins helped me a great deal with my vehicle purchase. Both were extremely friendly and went above and beyond in making sure Robert Bell and Timothy Jenkins helped me a great deal with my vehicle purchase. Both were extremely friendly and went above and beyond in making sure we worked through my situation to overcome obstacles I faced during the process. I felt like they treated me as good as they would their own family and I would recommend them to my family! More
Excellent Customer Service I am new to the LaFontaine Family. I recently had the pleasure of picking up my new 2017 GMC Sierra Double Cab from Anthony Grimaldi on 5/19/2017. I I am new to the LaFontaine Family. I recently had the pleasure of picking up my new 2017 GMC Sierra Double Cab from Anthony Grimaldi on 5/19/2017. I was a long time customer of a different organization in Grand Blanc Mi. And I can say that there is truly a difference in understanding customer service at LaFontaine. Mr. Grimaldi is an outstanding salesman and he made sure to manage the time I spent at his dealership. He makes sure that the customer is highly satisfied with the experience. Thank you for being prepared and getting me on the road in a timely fashion. You professionalism is greatly appreciated. A New LaFontaine family member, that will steer anyone I can to this dealership. Sincerely, Don Amman More
2014 GMC Terrain After getting into an accident this past weekend, and being told that my car would be totaled out...lead to a Stressful weekend. However, dealing with After getting into an accident this past weekend, and being told that my car would be totaled out...lead to a Stressful weekend. However, dealing with Robert Bell wasn't stressful at all. He was very helpful and down to earth. He helped my brother and I look at different SUVs. We didn't feel pressured or rushed. He even gave a tour of the facility and bought us drinks from the café while waiting. Although, I did spend a little more than I originally planed to, but the 2014 GMC Terrain has all the features I was looking for an SUV. I was shocked at the price to add on the warranty, almost a 1/4 of the price of the SUV. On the down side, it took over an hour to wait for financing and would have taken longer, as Robert wanted to wait for a particular finance agent. My brother ended up saying something, and we were helped right away by another agent, did not catch his name. More
ROBERT BELL found the car of my dreams! I came to Lafontaine with a very specific set of wants for my new car. Robert Bell met us on the lot in a very friendly and way, not intimidating or I came to Lafontaine with a very specific set of wants for my new car. Robert Bell met us on the lot in a very friendly and way, not intimidating or pushy as we experienced at other local dealerships. He was very sensitive to our needs as a customer and was able to find EXACTLY what I wanted, and for a great price! Mr. Bell was a joy to work with and although we brought 4 kids along with us, he made the whole experience fun for them as well. My kids adore Robert Bell as much as we do. Thank you for making this process so enjoyable for our family, Rob! More
2017 GMC Acadia Annie and I have been Lafontaine customers for many years, always working with Dave Forbes. Our latest lease did not disappoint. Dave and Lafontaine h Annie and I have been Lafontaine customers for many years, always working with Dave Forbes. Our latest lease did not disappoint. Dave and Lafontaine have a real sense of urgency, completing the deal in well under 24 hours. We could not be more pleased with our 2017 GMC Acadia. I tried to rate Dave Forbes as Excellent, but could not get the website to retain the Excellent rating. More