
LaFontaine Cadillac Buick GMC
Highland, MI
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Excellent! Tonia Kelley was very professional and always answered all of my questions. With ease. She returned my calls promptly. A delightful woman with extreme Tonia Kelley was very professional and always answered all of my questions. With ease. She returned my calls promptly. A delightful woman with extremely excellent phone skills. She explained everything to me in detail . This has been a wonderful experience. This is my second lease with Lafontaine and I appreciate the the detailed approach that there staff has. I highly recommend everyone who helped me. Kirk Shubert was very thorough in preparing the paperwork. an outstanding dealership. Thank you More
Very helpful and nice Robert Bell was a very friendly, professional and courteous. He new we'd be there awhile and bought me food! We'll definitely be back again! Robert Bell was a very friendly, professional and courteous. He new we'd be there awhile and bought me food! We'll definitely be back again! More
Great customer service expected and delivered. Bob Anderson has worked with me on my past two vehicles and after purchasing numerous vehicles over the past 30 plus years I can say that the professi Bob Anderson has worked with me on my past two vehicles and after purchasing numerous vehicles over the past 30 plus years I can say that the professionalism and integrity of each experience I have had with Bob and Lafontaine has been the best. I have become fairly picky on what I desire to drive and the specification I requested on the vehicle along with the terms of the purchase have always been met. I drive by many other dealerships on my 1 hour drive to this dealership and its well worth it. Loving my 2017 Sierra SLT More
Great experience every time. I just took delivery of a brand-new Cadillac. I think this is the fourth or fifth one I have bought from your dealership. I find everyone at the deal I just took delivery of a brand-new Cadillac. I think this is the fourth or fifth one I have bought from your dealership. I find everyone at the dealership. Friendly and accommodating. And I especially praose my salesman Kenn Elliott. Your dealership is quite far from me but he is the reason that I keep coming back to La Fontaine Cadillac. He is a pleasure to deal with. I never feel pressured. He goes above and beyond and I think the world of him. You are lucky to have him on your team. More
Great experience at LaFontaine of Highland! I scheduled a meeting with Mike Graff on Thursday evening. He showed me the car, gave me the keys, and let me take it for a ride. After a short tes I scheduled a meeting with Mike Graff on Thursday evening. He showed me the car, gave me the keys, and let me take it for a ride. After a short test drive, we discussed price & trade in, came to an agreement, did the paperwork and had the deal completed within 3 hours. I really liked the small restaurant at the dealership; with Mike's personal business card I was able to have something to eat, (no charge) read the paper and relax while they were doing the paperwork. Very nice dealership. Everyone was very friendly and professional. Mike gave me a car to drive home and delivered my new car to my home on Friday. Thanks Mike and staff for a great car buying experience! Karen Mazzolini More
Thomas Taormina was wonderful. Patient, understanding, pleasant, committed, concerned, I'm running out of words. This is the second we've car purchased from Lafont was wonderful. Patient, understanding, pleasant, committed, concerned, I'm running out of words. This is the second we've car purchased from Lafontaine, great sales people, superior service staff. They have always done their best to make sure things go smoothly, even when unexpected issues arise. More
Fast,professional and courtesy Any time a dealership takes the time to ask how your experience was, no how small it may have been speaks volumes! Tony Grimaldi was polite, helpful, Any time a dealership takes the time to ask how your experience was, no how small it may have been speaks volumes! Tony Grimaldi was polite, helpful, and honest I enjoyed our conversation about family friends and common interest. I will be back again and recommend your dealership because of people like him. Edgar Tarchalski Waterford Mi. More
Kelli Morland It was a pleasure to work with Kelli when we leased our 2017 Buick Envision. She made sure we got the best deal for us. It was a pleasure to work with Kelli when we leased our 2017 Buick Envision. She made sure we got the best deal for us. More
Kenn Elliott is very knowledgable about the cars. He answers all my questions with great details, and handled every thing from start to finish. I loved his follow is very knowledgable about the cars. He answers all my questions with great details, and handled every thing from start to finish. I loved his follow up and communication skills. I know, I was not easy customer, my work schedule and hours were off and Kenn worked through with me. My car was super clean and help me to set up all the features that my car offers. I admire his proffosinialism in the industry which made my experience totally pleasant. I totally trust his knowledge and honesty. I would recommend him not only my friends but also to my family. More
kelli morland was awesome i would go see kelli morland if ou want to purchase a car or lease one she is awesome and will help you in anyway that she can i would go see kelli morland if ou want to purchase a car or lease one she is awesome and will help you in anyway that she can More