LaFontaine Cadillac Buick GMC
Highland, MI
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Leasing a 2017 GMC Terrain from Steve Hartwig I have to say that Steve went out of his way to provide excellent service for my new lease here in Michigan. Steve is very detailed, personable, know I have to say that Steve went out of his way to provide excellent service for my new lease here in Michigan. Steve is very detailed, personable, knowledgeable, and really gets to know his customer and what they want. Steve made sure it was a vehicle I could afford with the safety options that I needed. I definitely would recommend Steve Hartwig to my family & friends. More
Leasing a buick Encore from Rob Mouatt Enjoyed the total LaFontaine experience, which was enhanced by Rob's service, desire to please and of course, the beautiful vehicle I drove away wi Enjoyed the total LaFontaine experience, which was enhanced by Rob's service, desire to please and of course, the beautiful vehicle I drove away with. Love my Buick Encore. Rob guided me with patience and expertise thru the entire negotiation/selection process. Made leasing a car a pleasure! Look forward to working with him in the future. thanks Linda C. More
Outstanding Thoroughly impressed with Patrick and his turn around time on getting me a quote on my new Acadia. The process was so easy- much of it handled throug Thoroughly impressed with Patrick and his turn around time on getting me a quote on my new Acadia. The process was so easy- much of it handled through text message (my preference) and they delivered the vehicle to me. Outstanding service! I give my highest recommendation to salesman Patrick Obrien and this dealership. THANK YOU! More
Sales Purchase We visited LaFontaine and Garnell Woolridge was the salesman that helped us with our purchase. He was very professional and polite. He made the proces We visited LaFontaine and Garnell Woolridge was the salesman that helped us with our purchase. He was very professional and polite. He made the process of buying our vehicle (Cadillac XT5) quick and painless. We will definitely continue to use him when the time comes for our next purchase as well as refer him and LaFontaine to friends and family. It's not common to receive exceptional customer care but I honestly feel Garnell provided such each and every time we worked with him. He provided us with complete and accurate updates throughout the purchase process and he always found a way of delivering bad news in a positive manner. Again, we would like to say thank you Garnell and the LaFontaine Sales team for caring and sharing. More
Gus. Amazing Experience at Lafontaine Buick GMC Cadillac Steve Hartwig you did an AMAZING JOB. I got the best service, unbeatable deal, just awesome people to deal with. Hats off to Steve sales, Mike sales m Steve Hartwig you did an AMAZING JOB. I got the best service, unbeatable deal, just awesome people to deal with. Hats off to Steve sales, Mike sales manager, Luke in finance and to the Lafontaine family. More
Fantastic experience!! Viktor was extremely helpful and I'm very glad I was able to work with him. I've alredy told several of my friends that when they need a new car that Viktor was extremely helpful and I'm very glad I was able to work with him. I've alredy told several of my friends that when they need a new car that they must see Viktor at Lafontaine. Overall my experience in purchasing my first new car in over 13 years could not have gone better. Thank you to everyone at the dealership that helped make my experience so positive. More
Bad Experience I called the dealership to get pricing on a replacement vehicle as our lease was coming due. I was connected with a salesperson who was more interest I called the dealership to get pricing on a replacement vehicle as our lease was coming due. I was connected with a salesperson who was more interested in what my current payment amount was and when I could come see them rather than giving me pricing on the vehicles I requested. I explained that I have GM family pricing, and therefore all I needed at this time was the pricing for the two vehicles and then I could coordinate coming in. Once they realized I wasn't going to immediately come in and/or give them my current lease price, they said they would send me the pricing and then completely blew me off. In today's electronic age along with everyone having very busy schedules, people don't have hours to sit at a dealership to go over pricing. It is very easy to get pricing electronically (email, etc.) and then coordinate a time to come in and actually look at/test drive the vehicle. I contacted another GM dealership, and they were extremely attentive to giving me the information. Be very wary of a company that will only give you their price if you "come in". I would definitely choose another dealership. More
Second lease from LaFontaine Buick GMC Last Monday I called LaFontaine to get pricing on a new Buick Regal that I found at this dealership. My lease was about to expire in the next couple Last Monday I called LaFontaine to get pricing on a new Buick Regal that I found at this dealership. My lease was about to expire in the next couple months. I was connected with Patrick OBrien. Patrick was extremely helpful and easy to work with. After a few phones calls and texts my new Regal was delivered to me on Wednesday. I live on the other side of the state. LaFontaine is well worth the phone call. Wonderful salesperson and great dealership to work with. I would highly recommend getting in touch with Patrick at LaFontaine to anyone ready to lease or buy a new car. Thank you Patrick! More
Professional, Great Price, A lot of inventory This is my second car that I have leased from this dealership. Both times, I have priced my car from Washington Twp, Rochester Hills, and Troy and tr This is my second car that I have leased from this dealership. Both times, I have priced my car from Washington Twp, Rochester Hills, and Troy and traveled to Highland to lease my Cadillac. Much better price, service, they have a lot of inventory so you get the color and kind your want. Viktor , called around to get the color my daughter in law wanted for her Buick, took great care of her and was able to get the cost to align with her budget. As well, as on time. No sitting around the dealership. My second Cadillac and again, great service, price and pleasant experience. I will go back for my 3rd. More
Another new car purchase and service department testimony Outstanding dealership. I have been buying my vehicles from LaFontaine for eight years. I drive for over an hour to do business with them due to the Outstanding dealership. I have been buying my vehicles from LaFontaine for eight years. I drive for over an hour to do business with them due to the courtesy, knowledge and professionalism of my sales associate, assistant service manager and business manager (Henri, Rich and Kirk) More