LaFontaine Cadillac Buick GMC

courteous, professional, thorough After many years of dealing with Lafontaine on Highland Rd. , I have never been disappointed with the d in a timely mannerservice or the product at an After many years of dealing with Lafontaine on Highland Rd. , I have never been disappointed with the d in a timely mannerservice or the product at any time. I find the dealership to be exceptionally clean, staff very pleasant and helpful, and have always been greeted with respect and in a timely manner. My sales person has always been Mr. Harvey Hortick, who is most professional and thorough in every way. He always follows through when I need information or service. I would recommend him to anyone who is looking for an honest, knowledgable person to deal with. More

Kenn is a cut above any car dealer I have ever worked with. After driving a Honda for 198,000 miles I was ready for a luxury car. I always respected Cadillac as a quality car, but never considered having one u After driving a Honda for 198,000 miles I was ready for a luxury car. I always respected Cadillac as a quality car, but never considered having one until now. Kenn was impressive with his knowledge in all aspects of the car and the cost. My husband and I feel we received outstanding service and a fair price. Kenn's friendly style, patient and enjoyable personality made the experience very pleasant. We are grateful to him and the organization. More

EXCEPTIONAL CUSTOMER SERVICE Darren, Steve and Tony all went the extra mile to make sure I was completely satisfied. I am very impressed in today's fast paced non-personal busines Darren, Steve and Tony all went the extra mile to make sure I was completely satisfied. I am very impressed in today's fast paced non-personal business world to find a dealership that not only sells a quality product but also focuses on customer service. They embraced the spirit of customer service to provide me with the best possible experience in every step of my purchase. I am proud to recommend Lafontaine to everyone and confident they will receive the same high level of customer service and personal attention. More

GREATEST DEALERSHIP EVER! I can only tell you that this is the best auto dealership that we have ever dealt with and we have been buying cars for over 55 years...We've been wor I can only tell you that this is the best auto dealership that we have ever dealt with and we have been buying cars for over 55 years...We've been working with LaFontaine in both sales and service since we moved close, about 10 years ago, and every time we go in are impressed with this business model. EVERYBODY you deal with in this store, from ownership down to the clerks, porters and courtesy drivers, appear to LOVE their jobs. It is always "hello", "good morning", "can I help you", etc. We just bought a new vehicle and used our fave salesman, Ken Elliott, but I hate to pick any single employee, they are all so very good. This is the kind of business that WE spend our money!!! More

Dealing with LaFontaine was worth the drive We just love our new Cadillac SRX and the experience we had at LaFontaine Cadillac Buick was exceptional. Harvey Hortick was our salesperson and he w We just love our new Cadillac SRX and the experience we had at LaFontaine Cadillac Buick was exceptional. Harvey Hortick was our salesperson and he was a pleasure to work with. He made the purchase process comfortable and enjoyable. He is truly an asset to the LaFontaine "family". It was over an hour drive for us to visit the dealership, but the experience we had was well worth it. More

Kelli Morland is the best! Kelli Morland worked extremely hard to get the vehicle I wanted. My first color choice with the options I wanted was not on the lot. She found one i Kelli Morland worked extremely hard to get the vehicle I wanted. My first color choice with the options I wanted was not on the lot. She found one in Ohio and had it delivered to the dealership. The additional accessories that I wanted were installed to my satisfaction. She made sure I was given a fair trade in price. I will return to this dealership when it's time to make another change. It was a pleasure working with Kelli! More

Great Place, Great Service! Thank you so much for your prompt service and outstanding professionalism! I appreciate all the time you spent to get the best deal possible for me, Thank you so much for your prompt service and outstanding professionalism! I appreciate all the time you spent to get the best deal possible for me, I love the high tech devices used to make the process more efficient, too. Gratefully, Pat More

Thank you Rob Mouatt Rob was recommended to us by a friend. What a blessing. He was so informative and very patient which we appreciated, as we haven't bought or leased a Rob was recommended to us by a friend. What a blessing. He was so informative and very patient which we appreciated, as we haven't bought or leased a car in 13 years. This very knowledgeable man walked us through the process with such ease ( and with humor ).He made us very comfortable and we felt no pressure to buy. We would highly recommend him to our friends and family. He made himself available to us for any questions that we might have and after waiting 13 years to buy/ lease a car we had a ton of questions. He never caved in and we both want to express our gratitude to him. Thank you Rob for exceeding our expectations. Your endurance is incredible. Looking forward to doing business with you again in the future. Very impressed to say the lease. With great appreciation, Marlena & William Bass More

Scott Hixson is the man!!! Talk to Scott Hixson if your in the market for a new vehicle!!! He will get you the best deal possible and make sure your 100% satisfied with your ne Talk to Scott Hixson if your in the market for a new vehicle!!! He will get you the best deal possible and make sure your 100% satisfied with your new ride!! Just got my new 2016 sierra denali and I love it! The whole experience was very smooth and easy. Scott kept me updated everyday on when my new truck would arrive on transit. This is my 2nd new vehicle and i will continue to personally call him up when I'm ready for my next set of wheels!! It doesn't get any better, don't waste your time call Scott Hixson and he will make sure you get exactly what your looking for hands down!!! I'm very happy with the whole experience!! Everything i wanted from the color to every detail Scott made sure it was exactly what I wanted!!!! More

Lease of 2016 Sierra SLT I have leased 5 or more cars from Kenn Elliott. He has always gone out of his way to make the experience a good one. He has seen my family grow and al I have leased 5 or more cars from Kenn Elliott. He has always gone out of his way to make the experience a good one. He has seen my family grow and always takes care of friends and family. Won't deal with any of the "other" dealers out there. -Mark & Rachel More