
LaFontaine Cadillac Buick GMC
Highland, MI
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Loving my new truck. Back in March we walked into this dealership, expecting to get beaten up on trade in values. We were totally wrong. We met our salesman Bob Anderson, Back in March we walked into this dealership, expecting to get beaten up on trade in values. We were totally wrong. We met our salesman Bob Anderson, and explained what was going on and what we were looking for. Thankfully Bob is a very patient man, he did not try to push us into vehicle. He allowed us to come to the decision of exactly what we wanted. Nicely equipped GMC Terrain for the wife. Long story short, no pressure, great prices, both trade in and out the door. That experience was so good, we came back in April for a new truck for me. Again, Bob was an incredible help, gathering all the towing specs, and making sure we got the right vehicle to tow our fifth wheel. Bob, I can't thank you enough. I absolutely love my 2015 GMC 3500 HD Denali the luxury of this vehicle is incredible. Again, another easy deal, no pressure. Both you and Kirk were very easy to work with. I will highly recommend both the dealership and specifically Bob to anyone looking for a new vehicle. More
I can't imagine a better leasing experience on a new car. My experience at LaFontaine was first rate. The sales staff is excellent. I can't say enough positive comments about my sales associate, Grace Perez My experience at LaFontaine was first rate. The sales staff is excellent. I can't say enough positive comments about my sales associate, Grace Perez. Grace was knowledgeable, personable and professional. This is my first experience with LaFontaine and I doubt it will be my last. I should also mention that they beat the best deal I could find. More
Great comprehensive service Joseph Vulai greeted us as we entered the LaFontaine building, made us welcome and worked with us until we left the lot with our new vehicles. He was Joseph Vulai greeted us as we entered the LaFontaine building, made us welcome and worked with us until we left the lot with our new vehicles. He was very knowledgable about the vehicles and the purchasing process and responsive to our specific needs. He was very concerned that our specific needs and interests were met and made sure that we were comfortable with our vehicle when we drove them off the lot. I definitely will go back to Joseph for any needs I might have while I have this vehicle. I will also continue with Joseph for further purchases. Pauline More
New SUV Purchase - Kelli Morland. Kelli did an excellent job of helping us select the right vehicle for our needs. She was very professional and gave us the best deal possible. We fe Kelli did an excellent job of helping us select the right vehicle for our needs. She was very professional and gave us the best deal possible. We felt Kelli was looking out for our interest in getting the best value in a new vehicle. In fact all the personnel (Kelli for sales and Katherin Cole for finance) at LaFontaine were friendly, courtesy and very helpful. GOOD JOB TEAM! More
LaFontaine is top notch! Dave Gough at LaFontaine is an exceptional salesperson. He handled our deal with professionalism and class. Dave is personable, knowledgable and compl Dave Gough at LaFontaine is an exceptional salesperson. He handled our deal with professionalism and class. Dave is personable, knowledgable and completely professional during the entire process. More
Cadillac lease I would like to thank Steve, Jim and Gary for the amazing experience I had walking into the dealerships. Great courtesy, they all made my experience v I would like to thank Steve, Jim and Gary for the amazing experience I had walking into the dealerships. Great courtesy, they all made my experience very memorable, fast and easy. I also got the lease that I exactly wanted. I would recommend lafountaine to anyone that is looking to lease or purchase a gmc, Buick or Cadillac. More
New car purchase Great deals and helpful personnel. This is the second car I have traveled back from Tennessee to purchase from Jeff Chapel. The dealers here cannot Great deals and helpful personnel. This is the second car I have traveled back from Tennessee to purchase from Jeff Chapel. The dealers here cannot seem to compete and Jeff makes it worth the trip. More
Feels like family! Great experience! Eric Swiden got me a great deal on a new lease. It was fun, fast, and easy. I would recommend this dealership to everyone! Great experience! Eric Swiden got me a great deal on a new lease. It was fun, fast, and easy. I would recommend this dealership to everyone! More
Nick Castiglione - Fast, Efficient & Friendly I can't speak for the new sales department but if you are in the market for a used, I HIGHLY recommend you contact Nick Castiglione ASAP. I started wo I can't speak for the new sales department but if you are in the market for a used, I HIGHLY recommend you contact Nick Castiglione ASAP. I started working with Nick on Thursday, 4/2 with a very specific list of criteria for my next vehicle thinking it didn't exist. (As Nick said, there isn't a used car factory building to specification.) But - Nick provided excellent customer service. He sent me some options that met my criteria, had the vehicle I was interested in delivered from Fenton and personally met with me for a test drive after he was already off of work the very next day. On top of that, Nick came into the dealership the following day on his day off, so we could close out the deal and I could take ownership of my new (to me) beautiful Equinox. Oh, and did I mention that not only was Nick and the business manager (Tony) efficient and friendly at closing but they managed to beat my best credit union financing by .5%. I am extremely hard to please, proficient in finance and spent many hours conducting research. This place is the real deal. TLDR: If you want someone to find your diamond in the rough, see Nick and if you are looking for a great financing rate, let him see what the dealership can offer you. More
Dave Koss took good care of me on 2 great trucks In the fall of 2012 i needed a plow truck and after looking at several dealerships i finally bumped into Dave.after telling him my needs he found me s In the fall of 2012 i needed a plow truck and after looking at several dealerships i finally bumped into Dave.after telling him my needs he found me several trucks and i was very picky about the truck i wanted.He was able to beat everyone elses prices and put a bunch of aftermarket and dealer options on my truck including a snowplow and had it done in just a few days. so when i wanted this latest truck i called dave and told him i want a new truck that has all the same options and colors and i need it now because the snow was on its way.Dave had a hard time finding my exact truck but managed to find one across state and had it sent to his dealership.this 2015 gmc sierra was for my wife and she's a bit more picky than me but dave got this deal done and both of us are very happy with both purchases.I recently sent a friend to dave and he hooked him up with a very nice used gmc truck that was exactly what my friend was looking for.he is still in shock they had what he wanted and got the deal done in one day. I will continue to give Dave Koss all my business in the future. Chris Allie C & L Landscape inc. More