
LaFontaine Cadillac Buick GMC
Highland, MI
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Love our New GMC Sierra and the Service we received! Not your typical car dealership or salesman. Very professional and personable. We were looking for a GMC Sierra, knew that we needed specific towing Not your typical car dealership or salesman. Very professional and personable. We were looking for a GMC Sierra, knew that we needed specific towing requirements and had a specific budget. We were able to test drive and fell in love with the vehicle. Budget requirement was met. We drove it home that night after getting the deluxe tour on all the features of the vehicle. The whole team at Lafontaine was impressive. Thank you Dave and team! More
Love my new LaCrosse My experience with Lafontaine--my first--was absolutely outstanding. Bill Feudale is the most forthcoming, personable and instructive salesperson I'v My experience with Lafontaine--my first--was absolutely outstanding. Bill Feudale is the most forthcoming, personable and instructive salesperson I've ever encountered. He spent hours with us during the delivery of our new Buick Lacrosse, ensuring that we had complete knowledge and understanding of the new vehicles features. He definitely went the extra mile in making sure that this was an extremely positive experience for us. Thanks to Bill Feudale and to Lafontaine! I will most definitely recommend you and will certainly deal with you again in future. Diana Lucas More
Unparrelled service! First time customer, now a forever customer. The minute I walked in, I knew this was going to be a new car buying experience for me! Everything from m First time customer, now a forever customer. The minute I walked in, I knew this was going to be a new car buying experience for me! Everything from my sales person Henri Kenneweg to my finance guy Mike to meeting Lindsey just walking by was amazing! Seeing a customers reaction to getting $500.00 surprise Christmas dollars showered over her head was priceless :) Thanks for the great experience and see you guys in 23 months or sooner! More
new vehicle purchase this is not our first time dealing with Lafontain at Highland, Mi my Girlfriend recommended it to me because of her great experience with this dealers this is not our first time dealing with Lafontain at Highland, Mi my Girlfriend recommended it to me because of her great experience with this dealership i was impressed with the service by the sales professional that approached us and finally put us in a great new Cadillac i really enjoyed my experience and the sales person Rob Mouatt he is truly a professional in his field very helpful and knowledgeable thank you Rob for a great purchasing experience.i will recommend this sales person and this dealership to all that i know again thank you. More
My sales process and past service experience This is my second car with Beau Glossinger and I couldn't be more satisfied and confident that this was a quality deal. He's the reason I came back, This is my second car with Beau Glossinger and I couldn't be more satisfied and confident that this was a quality deal. He's the reason I came back, though I've been very satisfied with the service dept. also. More
New Vehicle Purchase We were impressed with Lafontaine at Highland, Mi. from the first time we visited. We enjoyed working with Luke Field who assisted us through our pur We were impressed with Lafontaine at Highland, Mi. from the first time we visited. We enjoyed working with Luke Field who assisted us through our purchase of a Vehicle. Thanks Luke Luke made sure we new all the facts about what we were about to purchase and kept us well informed. Also did a great job at going over all the new electronic items on the vehicle, most of which our 12 year old Buick Rendezvous did not have. Thanks again to Luke. We would recommend Luke and Lafontaine to anyone who is looking for a new vehicle. More
"Just a Great Experience" It began as a referral, than a pleasant phone exchange, an invitation to visit the dealership and a 40 mile plus journey. We were welcomed by Rob Blo It began as a referral, than a pleasant phone exchange, an invitation to visit the dealership and a 40 mile plus journey. We were welcomed by Rob Blonde & Paul Jordan, as if were visiting their home, invited to sit down and tell them what we looking for, they listened and Rob mentioned he had some test vehicles ready for Carol to drive since this was going to be her decision. When she narrowed the selection they offered to put some figures together, not to worry they would work it out. Indeed they did, no haggling just advising what they could do for us, adding if she wanted to drive a new Buick Regal home, they would also make it work. As they got the paperwork going and car washed, Paul Jordan invited us to lunch at their deli with also great service and food. Before Carol returned to the office she had purchased a cute dress and jewelry from the ladies shop located next to the deli. A couple hours followed , the new Regal was delivered by Rob, he went over the new gadgets, set her phone up etc. Paul advised that while washing the car they noticed a small ding on the trunk, not to worry they would take care of it next week. So we drove home, new car, new dress and jewelry, remarking what a wonderful experience we just witnessed, a great team that cared about us and showed us how they do things. The next week they picked up the car, fixed the ding and returned it the same day. WOW what service, all done with a sincere smile. Since than our son has purchased a truck that was delivered to his work, and I traded in my 2008 Lucerne with 80,000 miles, for 2013 demo with a few miles that was also delivered to my work. Our previous dealer of many years didn't seem to have the time for us this year, leaving us with the feeling "Oh well take it or leave it... Thank goodness it allowed us the opportunity to visit the LaFontaine Buick experience. Could not be happier!! More
Great buying experience We have purchased our third car from Anthony Grimaldi and couldn't be happier. In the past we dealt with a sales person at a different dealership for We have purchased our third car from Anthony Grimaldi and couldn't be happier. In the past we dealt with a sales person at a different dealership for 25 years. When he retired we wanted to deal with a dealership closer to home. Tony couldn't have been nicer to deal with, he is like a family member. More
A true 7 Star experience! My first vehicle through this Flagship Cadillac dealership on the North West side of Metro Detroit. I was really impressed with a 7 Star treatment and My first vehicle through this Flagship Cadillac dealership on the North West side of Metro Detroit. I was really impressed with a 7 Star treatment and overall experience at this dealership and, of course, it all comes down to the salesperson who made it an enjoyable experience to get me into my first Cadillac, GARNELL WOOLRIDGE III. Thank you! More
Premier Metro Detroit Dealership This is the second consecutive vehicle I've leased from LaFontaine Buick GMC Cadillac, even though I live within 2 miles of a competing Buick GMC deal This is the second consecutive vehicle I've leased from LaFontaine Buick GMC Cadillac, even though I live within 2 miles of a competing Buick GMC dealership. Thanks to my salesperson MIke Kessler, this transaction was among the easiest vehicle leases I've ever had. Mike found the GMC Terrain I wanted, offered a very competitive price, ensured the paperwork was completed properly and had the vehicle ready to go on the scheduled delivery date/time. There were no high pressure sales tactics, no time consuming pricing bickering, no "dealership games" that you still find at other car dealers. Business manager Katherine Cole also deserves recognition for efficiently handling the paperwork and signing process. All in all, LaFontaine Buick GMC Cadillac is a first class, highly professional, beautiful dealership that should always be considered when buying a Buick, GMC or Cadillac product. You may find, as I have, that it's worth the drive. More