LaFontaine Cadillac Buick GMC

Amazing , Exciting & EASY!!!! Mike Walls & Henry of La Fontaine of Highland Mich absolutely Rock these guys are so nice & accommodating that made my lease with the beautiful 2014 C Mike Walls & Henry of La Fontaine of Highland Mich absolutely Rock these guys are so nice & accommodating that made my lease with the beautiful 2014 CTS COUPE SO EASY & took care of me & my needs answering all my questions & getting me the exact car I wanted with the best price possible ! These guys are full of energy & ready to make things happen! Henry sat with me in the hottest day of the summer explaining the navigation setting up my phone & onstar canceling my old car accounts registering my new car he was so sweet & patient all those new controls can get confusing for a gal ... Lol!! From the moment I walked in I was greeted people saying hello I was offered food & drink even that dealership is out of this world ! I even posted about it on my Fb & so many friends were saying how they all loved La Fontaine of Highland Mi & I even have reffered 3 people to Mike & Henry & I will always ! The best feeling is getting out of my beautiful CTS & people saying I have the most beautiful car on the road compliments everywhere I go it's great ! Thank you Cadillac & thanks MIKE & HENRY THESE GUYS ARE #1!! Jennifer Sporer More

LIARS I went in to purchase what I thought to be a really nice car. I called first thing Monday morning and set a test drive. I drove ALL the way out there I went in to purchase what I thought to be a really nice car. I called first thing Monday morning and set a test drive. I drove ALL the way out there then the salesman I was working with informed me that "Sorry you actually can't test drive it because of a recall." So, my question for starters is why wasn't I informed that when I called instead of wasting a trip. So I told him to call me when I could drive it. It took an entire week for him to call me, I passed up many good cars because I was waiting on this one. So, I went in and test drove it. After driving it about 10 minutes the power steering went out. So, I drove back to the dealership and informed my salesman. He made it obvious that he didn't believe me. But finally after a little dispute he had it checked out. He told me he'd have it fixed, so I decided to purchase the car. I drove all over creation between getting my loan, insurance companies, banks, etc. Finally I come back with the check. He said he'd call me when it was done, which is said could possibly be that very day. It was an entire week before he finally called me and told me they don't have the part in, and it will be a while. He could not even give me an estimation on when the part would arrive. He told me if the car wasn't ready by Friday he would get me a loaner car, he promised he would be able to do that for me if i came in Friday morning.(I knew he could not get me a loaner car because I was not 21+) So, first thing Friday morning I came in and he said to me "I cannot sell you this car" it was apparent he knew he was unable to sell me the car for a few days, but didn't have the courtesy to tell me. He was unable to sell the car because they didn't know what was wrong with the power steering. He kept saying "its not my fault" but there were a lot of things he did wrong, Every time I drove out to the dealership it was for a different reason than to my knowledge. I spent 3 weeks sitting on this car, I had to miss work to deal with this car. I had to pay interest on my cancelled loan, i missed an 8 hour day at work, and not to mention the entire tank of gas I used to drive all over the place for this car. That in the end it wasn't sold to me. NOT TO MENTION I CALLED THE SALES MANAGER TO TELL HIM ABOUT MY EXPERIENCE AND HE NEVER CALLED ME BACK More

My Experience My experience at Lafontaine Buick was great. Luke Fields is not only a very personable person to work with, but he took care of every detail possible My experience at Lafontaine Buick was great. Luke Fields is not only a very personable person to work with, but he took care of every detail possible for us and made the process of leasing our new vehicle flawless. Our experience the day we picked up our vehicle was excellent. We could not get over the size of the dealership, the friendliness of the employees or the amenities offered to the customers. We have two GM vehicles in our home and will definitely be back to Lafontaine in the future. Thank you for making our experience so pleasant. More

Pleasantly Surprised :) I dropped my car off on Friday evening and it was fixed on Saturday, and I didn't even have an appointment. LaFontaine is my goto dealership. Great wo I dropped my car off on Friday evening and it was fixed on Saturday, and I didn't even have an appointment. LaFontaine is my goto dealership. Great work!! More

Great Re-Leasing Experience . . . This was our 4th lease from Lafontaine and, as always, the service we received was outstanding. Tony Grimaldi was our sales representative and he ans This was our 4th lease from Lafontaine and, as always, the service we received was outstanding. Tony Grimaldi was our sales representative and he answered all our questions prior to coming into the dealership, returned our calls promptly to answer additional questions and made the transaction in the dealership a great experience. The service was prompt, the paperwork was ready and waiting to be signed. Then, upon inspecting and ready to drive out with our new leased ATS Cadillac, we were greeted by another wonderful employee who sat in the car with us and showed up all the features (new) and informed us how they all worked. This was very beneficial and our entire experience at Lafontaine and with Tony Grimaldi was exceptional! Thank you for another great lease and we'll see you in 3 years! More

New Car Buying a new car has never been something I looked forward to. This experience was easy and enjoyable.. Harvey was very organized and had everythin Buying a new car has never been something I looked forward to. This experience was easy and enjoyable.. Harvey was very organized and had everything ready to go. Thanks More

Service Work I needed a quick oil change and tire rotation as I was going on a vacation in a couple of days. Frank Maroudis fit me in and they did the work quickl I needed a quick oil change and tire rotation as I was going on a vacation in a couple of days. Frank Maroudis fit me in and they did the work quickly and their fees are the best in county. Plus they have a great lunch special every time I visit. Frank makes me feel like he services my cars like he would service his own. Over the years he has earned my trust! More

Acadia purchase I would rate my overall experience with LaFontaine Automotive Group as being the best that I could receive. Sales representative Mike Kessler, was ve I would rate my overall experience with LaFontaine Automotive Group as being the best that I could receive. Sales representative Mike Kessler, was very knowledgeable of the services that I required and went to great lengths to make sure that all aspects of the subject transaction met or exceeded my expectations. I feel now that Mr. Kessler is not only a professional representative of the company as I now consider him a great friend. I most certainly intend to purchase my next vehicle from LaFontaine and I will be seeking the services of Mr. Kessler for my future needs. Sincerely, Bill Johnson More

Pleasure to Work With Working with Kelli Morland is always such a pleasure. This was our second lease from her and we have recommended her to two family members in between Working with Kelli Morland is always such a pleasure. This was our second lease from her and we have recommended her to two family members in between our leases. She has the greatest sense of humor and works hard to find the best fit for our family needs. She is diligent and gets back to us right away with any questions we ever call her with. Her prices are always the best. We would refer her to anyone that asks. -Pierre and Brenda Kuza More

Excellent service John Edwards was recommended to us by a friend . His price was the best. He was willing to call back to answer questions. He came to our house on Satu John Edwards was recommended to us by a friend . His price was the best. He was willing to call back to answer questions. He came to our house on Saturday to try to help us with our garage door opening problem. I would send him other customers and will be back in 2 years for my next lease. Elaine and Frank Roth More