
LaFontaine Cadillac Buick GMC
Highland, MI
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great experience I had a great experience with Jeff chapel. He was extremely knowledgeable and helpful. I appreciated hisno pressure sales attitude which I failed to e I had a great experience with Jeff chapel. He was extremely knowledgeable and helpful. I appreciated hisno pressure sales attitude which I failed to experience at other dealerships. I am thrilled with my new Cadillac ats and would recommend this dealership to friends and family. More
Oil Change Everybody at the dealership was so helpful and kind. My son-in-law had told me about your dealership and he was absolutely correct! I will recommend Everybody at the dealership was so helpful and kind. My son-in-law had told me about your dealership and he was absolutely correct! I will recommend you to everyone I know!! More
Wonderful Experience This is our second time leasing a Cadillac CTS with Jeff Andrus at LaFontaine. He goes above and beyond to meet our needs. My husband I couldn't be ha This is our second time leasing a Cadillac CTS with Jeff Andrus at LaFontaine. He goes above and beyond to meet our needs. My husband I couldn't be happier our experience. Thank you Jeff and LaFontaine for helping us with everything. You have a reoccurring customer. Thank you again!!! Sarah & Josh More
Feel like royalty! My experience has always been extremely positive at LaFontaine. Whether there for a purchase or service every single person I come in contact with is My experience has always been extremely positive at LaFontaine. Whether there for a purchase or service every single person I come in contact with is always friendly and helpful. I've probably been through fifty doors at the dealership and never touched one as someone is always opening or holding a door open for you! Yep, royalty! My purchase through Mary Ann Audette was completely comfortable and enjoyable. Now.... when was the last time you could say that about a vehicle purchase? She worked hard to get me a great price and then quickly found a vehicle with the exact features in the color I wanted. I was also turning in a lease and that was totally stress-less and effortless on my part. I look forward to a long relationship with Mary Ann and LaFontaine for my vehicle purchases. (and may I say I live a distance from the dealership but find it very worth the drive!) More
Great, customer focused dealership We purchased our 2009 Escalade from LaFontaine and the sales experience was excellent - we felt we got a fair price and Kelli was very accommodating i We purchased our 2009 Escalade from LaFontaine and the sales experience was excellent - we felt we got a fair price and Kelli was very accommodating in terms of schedule and she even hooked our son up with new headphones for the DVD player in the back seats! I just had to bring the vehicle in for what we suspected was the drivers front wheel bearing going out - they discovered that both front bearings were toast, as well as the hubs, and replaced everything for us under our extended warranty. Victoria was extremely helpful and I will be happy to work with her again if service needs arise. I opted to wait for the work and as expected, it took about three hours. But it was a comfortable three hours in their lounge area, and I even ate lunch at the cafe, which was delicious - and I'm being frank here, I wasn't sure what to expect out of it, but I can see why people opt to eat there, not just because it's the only real option for those who are waiting on repairs. The little boutique is fun to browse while waiting, too. I loved seeing the EV charging stations on the building, too. This dealership seems to have taken the approach of catering to the customer, and it is really delightful to be on the receiving end of those efforts. We will return here to purchase our next vehicle, and recommend this location to others without hesitation. More
Cher Watkins -sales associate at LaFontaine Highland This probably was the most fun, happy, experience I've ever had purchasing a vehicle!!!! There have been many, so when I say this my best experience, This probably was the most fun, happy, experience I've ever had purchasing a vehicle!!!! There have been many, so when I say this my best experience, it's a big deal. My sales person Cher Watkins made this experience a fun one and I made a friend! LaFontaine should be glad she is part of the team! My husband and I refer to her as "sunny" Cher, she made my experience!!!! Thanks Cher!!!! More
Great Experience We had a great experience at Lafontaine Cadillac. Harvey is one of the best sales people we have ever done business with. He is one of the kindest, mo We had a great experience at Lafontaine Cadillac. Harvey is one of the best sales people we have ever done business with. He is one of the kindest, most polite people we know. He stands out with his polished yet natural manners and great knowledge about the products and services. Harvey went above and beyond to win our business. Thank you Harvey – you are a true pleasure to work with. We would gladly recommend you and the dealership to all of our friends. More
Very Satisfied with my experience leasisng a new Cadillac AT Extremely satisfied wit h the entire experience, I have not been in the new car market for the past 10 years and I must say the game has changed for t Extremely satisfied wit h the entire experience, I have not been in the new car market for the past 10 years and I must say the game has changed for the better. This was the best auto dealer experience I have ever had! More
Beautiful dealership with wonderful staff From the moment you walk in the door, you will not be disappointed! We received great customer service and the decision to purchase from Lafontaine wa From the moment you walk in the door, you will not be disappointed! We received great customer service and the decision to purchase from Lafontaine was an easy one. Henri & Mike are experienced, professional and have a wealth of knowledge to help make your decision easier. I couldn't be more pleased with my new vehicle. Henri took his time explaining all the features of my new Acadia and Mike had all the paperwork ready when we arrived and explained everything as we signed each document. I would highly recommend this dealer and would definitely purchase from them again in the future. More
Excellent Service Center Prompt, courteous and wonderful service. We have used this dealership for many years and have never been disappointed. Sales personnel and service age Prompt, courteous and wonderful service. We have used this dealership for many years and have never been disappointed. Sales personnel and service agents are excellent. More