
LaFontaine Cadillac Buick GMC
Highland, MI
Filter Reviews by Keyword
By Type
Showing 938 reviews
I recently purchased a 2011 GMC Sierra extended cab from Mike Seacord at Lafontaine. Prior to coming into the showroom I had looked at the inventory of used trucks on line. I have had GMC trucks for the l Mike Seacord at Lafontaine. Prior to coming into the showroom I had looked at the inventory of used trucks on line. I have had GMC trucks for the last 15 years so I knew the configurations that would work for me. Unfortunately most of the used trucks I found were Club Cabs which are shorter beds than I need. Over the course of a couple weeks Mike kept an eye out for a late model extended cab with low mileage and within my price range. Mike knew the configuration of options on the trucks better than I did. He called me a week ago and told me he had found one that met my requirements. Upon inspection of the truck I found a small dent in the rear fender which the body shop took care of in a few days. Throughout the deal I never felt pressure to buy something I did not want or need. My "old" GMC is a 2004 which has more than 254,000 miles and I am going to hold on to it for more. I have performed all the service on it myself and made a few trips to Parts Dept at Lafontaine for parts and guidance. I always feel funny walking into this beautiful new dealership past the Lafontaine Family offices in my dirty work clothes just to get to the parts counter. I wish they had a back door I could enter instead. I guess if they don't mind, why should I. More
Great people to buy a vehicle from. Tony and Brian really know how to take care of you. They find you the right vehicle, take care of your trade in, explain everything about your vehicle and get the paper wo know how to take care of you. They find you the right vehicle, take care of your trade in, explain everything about your vehicle and get the paper work done in no time, not to mention the great deal they give you. This dealership is the best I've ever done business with! More
My Lafontaine experience was awesome. I was referred to Luke Field by my good friend Gail Harris, who had leased a vehicle from Luke earlier. Luke displayed all the qualities of an effective salesman. He Luke Field by my good friend Gail Harris, who had leased a vehicle from Luke earlier. Luke displayed all the qualities of an effective salesman. He showed conviction, hard work, and above all, respect. I was touched by his personal concern for me to make certain that I receive an automobile within my budget. I was most impressed when Luke was able to suggest a car color to my taste. I don't know how he read me but with little information he was able to select a choice color that I am very very pleased with. I never felt rushed or treated like "just another customer". On the first day of my visit he called ahead to asked what I wanted to drink. On the day i arrived to pick up my car, Luke took time to explain all the features on my SRX including my experience with "On Star" ??. I am excited that I have developed a personal relationship with a salesman who caters to my needs, because my future transactions will most certainly be with Luke. Can't wait to see what the color combination will be on my next vehicle. Professional, is Luke's middle name. Lafontaine should be proud to have a true and important asset (like Luke) working on their team!!!! I have shared my experience with Gail and others and have insisted that they contact Luke Field for their own " Lafontaine Experience".........many thanks Luke!!! More
We have been buying Cadillacs from Kenn Elliott for the past four years. He makes purchasing a vehicle an excellent experience. And of course, the entire LaFontaine organization makes the ownership process past four years. He makes purchasing a vehicle an excellent experience. And of course, the entire LaFontaine organization makes the ownership process enjoyable. We don't even mind the drive from South Lyon. More
We have purchased vehicles through LaFontaine in the past and have always been very pleased with their sales and service team. This time was no different other than the fact that De'Anna Parks-Bloom went AB and have always been very pleased with their sales and service team. This time was no different other than the fact that De'Anna Parks-Bloom went ABOVE and BEYOND to ensure that we were satisfied with our vehicle. The initiative that she took solidified that when we are in the market again for a Cadillac or GMC, LaFontaine and De'Anna are the people we're going to see. More
We drove 90 mile to purchase our vehicle from JARON.. he was AWESOME!..the service, pricing and experience is well worth the drive..will purchase ALL future vehicles from this dealership only..they went abo was AWESOME!..the service, pricing and experience is well worth the drive..will purchase ALL future vehicles from this dealership only..they went above and beyond our expectations ! More
Thank you Luke Field for helping us find the truck we wanted at a great price. Enjoyed the experience and my husband is now a GMC truck man. We both love our new truck. wanted at a great price. Enjoyed the experience and my husband is now a GMC truck man. We both love our new truck. More
My experience with Lafontaine and David Schlum was excellent. This was my first experience with Lafontaine and I'd say this was by far the best experience I've had buying/leasing a car. Usually this p excellent. This was my first experience with Lafontaine and I'd say this was by far the best experience I've had buying/leasing a car. Usually this process is long and complicated. David made it very simple and was knowledgable, friendly, and helpful. I'm very happy with my 2014 Cadillac ATS and I have David Schlum and Lafontaine to thank for that. More
Best experience in buying a new vehicle in my life of buying cars. Beau gave us a good deal no run around and found the car we wanted. He also spent one hour with us showing us how everything in the acai buying cars. Beau gave us a good deal no run around and found the car we wanted. He also spent one hour with us showing us how everything in the acaida worked. Most sales people do not know much about what they sell but he does. I will buy my next vehicle from him. More
My experience at Lafontaine was hands down the best is ever had while leasing a vehicle! I have been to a lot of dealerships in the past but based on this experience I feel all my future sales and service ever had while leasing a vehicle! I have been to a lot of dealerships in the past but based on this experience I feel all my future sales and service needs will be done at Lafontaine . I truly felt pampered and appreciated as a customer there! Casey was extremely helpful and knowledgable ! Casey listened to what our needs were and made it happen! I live my new terrain! All of the staff were friendly and ready to help in any way to be sure we were comfortable! I will recomend Lafontaine to everyone ! More