LaFontaine Cadillac Buick GMC

The lafontaine team was great. Tonia was extremely professional. The dealership is very nice with a cafe and comfortable areas to wait in while your deal is being processed. professional. The dealership is very nice with a cafe and comfortable areas to wait in while your deal is being processed. More

Mike Kessler was awesome! He knew I would be looking for a vehicle in the next 3 months and he also knew my price range. He called me out of the blue one morning and said "I have the car for you at the pri a vehicle in the next 3 months and he also knew my price range. He called me out of the blue one morning and said "I have the car for you at the price you want" and within hours I had turned in my car and received my new car in the exact color he remembered me saying I loved, weeks earlier! Thanks Mike Kessler for your remembering me without me even have to contact you. I ended up saving money and have a new car I love! Such wonderful, personal service! Kudos to Mike! Christine Peters proud owner of a new Verano! More

I found the vehicle on the Lafontaine Cadillac website. I drove to the dealership on Sunday night to look at the vehicle and fell in love with it. I called the dealership on Monday and asked to speak to a I drove to the dealership on Sunday night to look at the vehicle and fell in love with it. I called the dealership on Monday and asked to speak to a cadillac sales person and was transferred to Mary Ann Audette. She was very informative on the phone, giving me a price of the vehicle and what my approximate lease payment would be which I was interested in. I drove back to the dealership on Tuesday to get a better view of the vehicle in the day light. This time I went inside and met Mary Ann face to face. She remembered me and our conversation from the day before, very friendly and willing to help. I told her I really was interested in the vehicle but I needed to check to see what my insurance rate would be. She told me not to worry, she would hold the vehicle for me. I called her on Thursday, told her my insurance was taken care of, she instructed me how to fill out an application on line (I had never done this before). The website was very easy to follow. A representative called me back shortly after, said they had received my application and asked when did I want to pick up the vehicle? I told her Friday. Mary Ann called me back, said everything was ready, my insurance agent had contacted her and faxed all of the necessary information and I was all set to pick up my vehicle on Friday. On Friday, Nov. 15th, I arrived at the Lafontaine dealership, Mary Ann presented me with a gift and roses (never had this done before). She showed me my vehicle that was parked and ready to go but first I had to meet with the Finance Manager, Mike Walls, to complete the final paper work. He also was excellent. He explained all paperwork before I signed them, very helpful and friendly. He also was able to get me a "real" license plate instead of the temporary paper sticker (never has that been done before). I have driven cadillacs for approximately 25 years and have never received the outstanding treatment that I received from the Lafontaine employees. This is what I call a "Top of the Class dealership". Mary Ann walked me through the dealership, "beautiful". After she explained all of the vehicle technologies, I was ready to go. The entire process from the time I arrived until I left took approximately 1 hour. Excellent!! More

My experience with Tony Grimaldi was nothing less than 5 star. As a person with very little time Tony afforded me convenience and a seamless transaction. He was personable, professional, knowledgeable and star. As a person with very little time Tony afforded me convenience and a seamless transaction. He was personable, professional, knowledgeable and prompt. I highly recommend Tony and would purchase from him again. Michelle Mills More

The experience that we had with LaFontaine, my sales rep. Harvey was extraordinary. We were in the market looking a new vehicle, came across the flyer to our house, We called the dealership, Harvey was assig Harvey was extraordinary. We were in the market looking a new vehicle, came across the flyer to our house, We called the dealership, Harvey was assigned to assist us. We explained the features we look for and the price range. Harvey was very patient to work with us to search and locate the vehicle that we wanted. In 1 day, we found a vehicle, ( We did not even gone to the dealership and met him in person. All the details were dealt with phone calls and emails). Harvey personally came to our house to explain the paperwork, he personally contacted my insurance agent, and he also personally delivered the vehicle to my work the date and time I wanted. All the existing services transfer, like XM, OnStar, he took care for me. Everything was smooth. Harvey was friendly, we never felt pressured. It was an amazing car shopping experience to us, (Did not walk in the dealership, sat over there for 3, 4 hours, you felt that you were trapped.) More

I recommend Henri Kenneweg for all your sales needs. He takes the time to help you learn the ins and outs of your new vehicle and how everything operates, down to the XM radio and OnStar features. He is f takes the time to help you learn the ins and outs of your new vehicle and how everything operates, down to the XM radio and OnStar features. He is friendly, always available, efficient and researches to find you the best deal. I trust Henri and would recommend him highly. He goes beyond just selling the vehicle and gives excellent service. More

I did not have a good experience the first time I visited three years ago. Beau was recommended to me from friends so I thought I would give them one more try. Very glad I did. I had a very good buying ex three years ago. Beau was recommended to me from friends so I thought I would give them one more try. Very glad I did. I had a very good buying experience. Beau was very good about being open and honest on my purchase and trade in and helped me narrow down my selection with the options I really wanted getting me the best value for my money. I would highly recommend him to my friends and will continue to use him as my salesperson in the future. More

This is the first time I bought a car with out seeing it other then on the internet. I talked to the sale person J P Farmer on the phone and he sent me pictures that I wanted to see. we did the whole thing other then on the internet. I talked to the sale person J P Farmer on the phone and he sent me pictures that I wanted to see. we did the whole thing over the phone. He sent the paper work for us to sign. I thought the price was a little high compared others on the internet with the same options. But all the others were sold by the time I got to them. The only thing I don't agree with is the tire wear he said 50 percent the tire shop say's under 30 percent. Yes I would recommend J P FARMER. More

Mary Ann Audette was very helpful. She laid out the different options I had, from purchasing a 2013 to purchasing or leasing a 2014 vehicle . She was very patient with me, showing the write-ups of th different options I had, from purchasing a 2013 to purchasing or leasing a 2014 vehicle . She was very patient with me, showing the write-ups of the many vehicles in stock. After deciding to lease a 2014 ATS Cadillac she took the Time to show me all the features the vehicle has. She also followed up by calling me to see if I was enjoying my new car. I enjoyed my experience at LaFontaine with Mary Ann as my salesperson. More

From the beginning to the end the experience was first class. Everything went smooth. All the details were handled in a professional manner. We were able to arrive at the price point I was looking for class. Everything went smooth. All the details were handled in a professional manner. We were able to arrive at the price point I was looking for along with the mileage and terms that fit my needs. I will be back. Mike Stevenson More