LaFontaine Cadillac Buick GMC

We will not shop anywhere else. LaFontaine and specifically Tony Grimaldi have made the purchase/lease process easy and no-hassle. We can't say enough about the professionalism, friendliness and c specifically Tony Grimaldi have made the purchase/lease process easy and no-hassle. We can't say enough about the professionalism, friendliness and courtesy we are shown. We have a tendency to get a bit wishy-washy making these types of large decisions, but Tony was patient with us, took time to understand our needs/wants and made them a reality. We are happy with our new vehicle and are customers for life. More

Very happy with LaFontaine Cadillac Buick GMC David Schlum gave me a great deal on a 2014 Cadillac ATS this week. He was well prepared for the delivery, answering all of my questions, some more th David Schlum gave me a great deal on a 2014 Cadillac ATS this week. He was well prepared for the delivery, answering all of my questions, some more than once. I was impressed with his helpfulness, professionalism, knowledge of his product and his enthusiasm. Additionally, the dealership is an amazing venue and I enjoyed seeing it for the first time. I live in Troy, but it was definitely worth the drive. More

I just wanted to write and let you know that I have been coming to this dealership for many years. I have always been satisfied with this dealership. I always deal with Dave Forbes when I am ready to Buy or coming to this dealership for many years. I have always been satisfied with this dealership. I always deal with Dave Forbes when I am ready to Buy or Lease. He is the greatest person to deal with He always works with you to get the best deal for his customer's. He goes above and beyond to please his customer. And the service can't be beat. Thank you Dave for all you do. Barry and Karla Stock More

I've given very high ratings, because every time I've been there the people I've interacted with have been great to talk to. They listened to what I wanted, right from the purchase of my car in Jan I've been there the people I've interacted with have been great to talk to. They listened to what I wanted, right from the purchase of my car in January of 2013, to my recent visit regarding some collision repair work. I really trust them. I even felt a little pampered by the extras offered there. The free coffee, the boutique, the goodies on sale at the deli, the televisions, magazines, newspapers, the comfortable chairs in the waiting area AND the kindness and positive attitude of all the people I interacted with all helped make me feel appreciated and valued. More

It was a great experience. Had a complimentary oil change and a free coffee. All in less than an hour. And WiFi in the waiting area. Doesn't get much better. and a free coffee. All in less than an hour. And WiFi in the waiting area. Doesn't get much better. More

Awesome dealership. This dealership is very customer service oriented. It is all about the customer, and wanting the customer to be satisfied. Luke was very professional, courteous, and overall pleasan service oriented. It is all about the customer, and wanting the customer to be satisfied. Luke was very professional, courteous, and overall pleasant to work with. He made the purchase very convenient for me. More

The staff at LaFontaine give excellent service. My vehicle was in for an oil change and a tire rotation. They took my car immediately and it was returned to me in less than an hour. I was given a free vehicle was in for an oil change and a tire rotation. They took my car immediately and it was returned to me in less than an hour. I was given a free drink, my car had been washed, and my salesman, Garnell Woolridge stopped by to see me. A friendly and pleasant experience! Thank you. More

I am a return customer,as I always have great service.I will always go to Bill ,he is very helpful and always friendly. Always treats me like I am his only customer. Always calls to make sure everything wa will always go to Bill ,he is very helpful and always friendly. Always treats me like I am his only customer. Always calls to make sure everything was perfect,and it always is. More

When I started my search for a new lease vehicle, I didn't have any idea of what I wanted. I went to Lincoln, Infiniti, and Lexus before checking Cadillac dealers. To my surprise I found Cadillac offe didn't have any idea of what I wanted. I went to Lincoln, Infiniti, and Lexus before checking Cadillac dealers. To my surprise I found Cadillac offered everything on my shopping list and more! I discovered LaFontaine through my Costco membership and found it's my closest Costco authorized Cadillac dealership. The drive to Highland is definitely worthwhile. The beautiful environmentally friendly dealership has much to offer. Knowledgeable, friendly employees greet customers like invited guests to their home. Every courtesy was extended by all. After our salesman patiently and professionally answered all my questions and concerns (my list was long), he talked with his manager and presented me with a deal that no other dealership matched by far. He even took me on the grand tour where there's a contemporary play area for children, large aquarium, comfortable large lounge, a massage/manicure salon, a Bistro, and even a wonderful unique boutique. My salesman, John Edwards, located the car in the color I wanted (exterior & interior), with every feature I wanted at a fantastic lease price. Other dealers told me that there wasn't a car with my requested features anywhere in the tri-state area. Tthe car was delivered in just two days! Mike Walls, the finance guy, was very friendly, professional and thorough as he reviewed and presented all paperwork. Mr. Edwards went over everything in the car, presented me with a beautiful gift box filled with goodies and a long stem yellow rose. Mr. Fogilo, the manager, even reassured me that if I had questions or concerns to give him a call. I am indeed a satisfied, happy customer! More

I WOULD LIKE TO THANK JACK RINGWOOD FOR ALL HIS HELP, HE MADE MY PURCHASING EXPERIENCE VERY COMFORTABLE. IF I SHOULD EVER RUN INTO SOMEONE WHOS LOOKING TO PURCHASE A GM VEHICLE OR ANY OTHER VEHICLE HE WILL MADE MY PURCHASING EXPERIENCE VERY COMFORTABLE. IF I SHOULD EVER RUN INTO SOMEONE WHOS LOOKING TO PURCHASE A GM VEHICLE OR ANY OTHER VEHICLE HE WILL BE THE PERSON I WILL DIRECT MY PEOPLE TOO. THANKS AGAIN FOR THE HOSPITALITY. RANDALL E LEDSINGER. More