LaFontaine Cadillac Buick GMC

From the moment I entered the LaFontaine Highland facility, I felt welcomed and assured that the focus of the staff was to assist me in purchasing a vehicle that met my personal needs. My sales repr facility, I felt welcomed and assured that the focus of the staff was to assist me in purchasing a vehicle that met my personal needs. My sales represenative, JP Farmer, was knowledgeable, professional and personable while trying to understand what my needs were in a vehicle, along with my budget constraints. Once we chose the right vehicle, JP worked with his team to seamlessly walk me through the closing process and paperwork. Thank you JP and LaFontaine for turning what I thought would be a stressful process into a really great experience!! More

We started looking at the Buick Encore to replace our Saturn Vue. Over the course of a few months. Tony helped us evaluate the Encore including two extensive test drives. When we finally decided the Enco Saturn Vue. Over the course of a few months. Tony helped us evaluate the Encore including two extensive test drives. When we finally decided the Encore just didn't meet our needs, we decided to try a Cadillac SRX. Even though Tony specializes in Buick/GMC, he arranbed for us to review several Cadillacs and take test drives in two. When we made our selection, he arranged a deal with excellent trade in terms for us. We have been buying cars, mostly Cadillacs, through LaFontaine for twenty years with generally really good results, but our most recent previous purchase experience was not good, Tony helped us put that experience to rest. More

Absolutely no complaints whatsoever! This was my first time going through the car buying experience by myself, and Mike made it as simple and easy as possible. Not only did he go over all of the finest de time going through the car buying experience by myself, and Mike made it as simple and easy as possible. Not only did he go over all of the finest details associated with my lease, but he took the time to go out to the car that I purchased, go over each and every feature, sync my phone and help me set up the radio. Truly excellent customer service. The fact that the dealership cares about the little things, i.e., getting you a drink from the cafe while your there, truly shows their commitment to excellence. I will recommend this dealership to anyone and everyone that will listen and is in the market for a car! Thank you Mike and thank you Team Lafontaine for truly giving me "the Family Deal!" More

I bought a Buick Encore (nice little vehicle) through Anthony Grimaldi. I would highly recommend him. Easy to work with, professional, and did not try to push anything on me that I did not want. He wa Anthony Grimaldi. I would highly recommend him. Easy to work with, professional, and did not try to push anything on me that I did not want. He was very prompt with everything I asked for, an honest person. I will buy a vehicle through him again. More

Dustin is the complete professional when it comes to car sales. He greeted me with a smile as I entered the dealership. I had entered the Cadillac side of the dealership but I was interested in a Buick .He sales. He greeted me with a smile as I entered the dealership. I had entered the Cadillac side of the dealership but I was interested in a Buick .He insisted he could take care of me and invited me into his office. He understood that I had been to many dealerships and that I was looking for a competitive price. He asked me what price he needed to beat to sell me a car. I had written estimates from the best pricing dealer regarding my trade in and for the new car. Once he had spoken to the Used Car Sales Manager and the New car Sales Manager, he returned with a great offer for both vehicles. From there it was as smooth as silk and we finalized the deal in no time! Thanks Dustin! More

I dealt with Beau and Julie via email - the entire process was quick and very easy. Within days of contacting Julie, Beau had my new 2013 Terrain delivered to my work!! Sign and drive, everything done process was quick and very easy. Within days of contacting Julie, Beau had my new 2013 Terrain delivered to my work!! Sign and drive, everything done online and phone/email. I love the new vehicle and this is my first time dealing with La Fontaine and it was amazing! I will be back for more - I also refered my friend to Beau and she got her 2013 Terrain the day after I got mine. A wonderful experience all around. Thanks! More

I purchased a car from John Lusk. At the time of sale, I was only given one key w/transmitter. I inquired about the second set and was told that the keys were at another location and he would retrieve them was only given one key w/transmitter. I inquired about the second set and was told that the keys were at another location and he would retrieve them for me, just give him a couple of days. I emailed the dealership and called a few days later and was told by John that he asked the manager about getting me another set but since he was not in at the time, he would get back w/me. That was almost 3 weeks ago. I have called numerous times and had to leave messages. At least he should have returned my calls and let me know one way or the other. But being totally ignored and not returning my phone calls is unacceptable. I think if you spend $25,000 on a car, you should get 2 sets of keys. I inquired about the cost of the key w/transmitter and was told it would be over $50. More

It was very relaxing experience I felt like she loved what she does it she was very professional and nice I have already recommended others I was overwhelmed and glad I choose to come and do business wit what she does it she was very professional and nice I have already recommended others I was overwhelmed and glad I choose to come and do business with you all.. More

I was very happy with my overall experience with LaFonataine and in particular Tony Grimaldi. He helped my son to get a new vehicle after he had a total loss in an accident with his previous vehicl LaFonataine and in particular Tony Grimaldi. He helped my son to get a new vehicle after he had a total loss in an accident with his previous vehicle. The value he provided for him prompted me to see if he could help to to get a great car and lower the payment that I currently had. He was able to do that and more for me. Not only did he lower my payment by over 100 dollars but he put me in a new vehicle with amenties that my old vehicle did not have....BONUS!. He was a pleasure wo work with and I will recommend him to anyone that I know who is looking for a new vehicle and wants a pleasurable experience while doing that. More

My experience at Lafontaine in Highland, Mi with Mike Seacord as my salesman was awesome!!! He was a pleasure to work with he got me in the 300 I have dreamed about for years. The price fit my budget a Seacord as my salesman was awesome!!! He was a pleasure to work with he got me in the 300 I have dreamed about for years. The price fit my budget and the color is perfect. Everyone working with Mike to make the deal made my stay unforgettable. I am still on cloud 9. I will tell everyone I know to come to Mike he is a fantastic world class salesman. To me he is the SALESMAN OF THE YEAR!!!! Mike thanks for everything!! My son will be calling soon. Sincerely, Marilyn Williams-Kizer More