
LaFontaine Cadillac Buick GMC
Highland, MI
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JP Farmer worked hard to get me the best deal. He also worked quickly. I told him my situation and he got me out of my old lease and into a new one in just a few days. I was very pleased with the servic worked quickly. I told him my situation and he got me out of my old lease and into a new one in just a few days. I was very pleased with the service. I usually dread going into the dealership but JP never pressured me and made the experience great. More
Our experience with Mr. Garnell was a pleasant one. He is wonderful at what he does & is compassionate to his customers. He does a great job in going step by step with learning about your new vehicle. Thank wonderful at what he does & is compassionate to his customers. He does a great job in going step by step with learning about your new vehicle. Thank you Garnell & keep up the great work! We are very pleased with our new Encore. Ken & Melody Klemmer Waterford, MI More
I was in the market for a new LaCrosse and requested quotes from numerous Buick dealerships across multiple states. Jeff Chapel from LaFontaine contacted me via email and quoted an excellent price, quotes from numerous Buick dealerships across multiple states. Jeff Chapel from LaFontaine contacted me via email and quoted an excellent price, far better than I received from other dealerships, so much so, that I decided to travel from NJ to MI to buy my new car from LaFontaine. I also had a trade-in, but because of the distance between us, I wasn't able to show them the car in person. They suggested I take a good video of my car and subsequently made a fair offer from that video. Their desire to work with me was impressive and it showed great customer service. Other dealers were not as flexible. It was a real pleasure working with Jeff Chapel on the details of the LaCrosse and the deal itself. He was very professional and personable. He allowed me to take my time and digest each piece of correspondence between us (we had many email exchanges). He was never pushy and very diligent. When I had a question, he would immediately respond back with an answer. Other dealerships were slow to respond (if they responded at all). Jeff is an outstanding sales professional! After the long trip to Michigan to pick up my car, James Elzerman, the finance manager, made the consummation of the deal quick and painless. I signed the documents and had keys in hand within a few short minutes - and no post-sale pressure which was appreciated. The trip to Michigan from New Jersey was well worth it. The LaFontaine team was outstanding in their customer service and price and above all, I love my new Buick LaCrosse! The American Auto industry is alive and well with this excellent car. More
I've dealt with Bill Feudale for the buying or lease of 5 vehicles over the last 6 years. Bill has always performed in a professional and helpful manner. He's found the vehicles that exactly meet my nee of 5 vehicles over the last 6 years. Bill has always performed in a professional and helpful manner. He's found the vehicles that exactly meet my needs and requirements. I have found the buying/leasing experience at LaFontaine to be a pleasant experience. And Bill is a major part of that. I also have my vehicles serviced at LaFontaine. All work has been done "right the first time", and in a timely manner. More
Jaron has helped us get into two new SUVs that we liked. My wife and I have come to LaFontaine since 1991 and have been treated well in all of those years. In this case Jaron has stepped up to the plate in My wife and I have come to LaFontaine since 1991 and have been treated well in all of those years. In this case Jaron has stepped up to the plate in giving us an outstanding deal and has taken a very personal interest in working with us to get the best deal that he could. He is well spoken, knows the inventory, and has focused on us as a customer to show us the many options available to us. I was somewhat a harder sell in that I was undecided in what I really wanted, and wanted the best deal that I could get. Jarons knowledge of the products was impressive and because of that my wife and I are now in two new 2013 SUV's that we are both are now enjoying very much. I like his Jaron's attutide, his friendly personality that made us feel at home and as part of the LaFontaine family. His attitude toward his work and his quick responses to our needs will make me return once again for future business at LaFontaine. GREAT JOB Jaron!!! And thanks for all of your help, you are noticed and much apreciated. George & Sandra Santorilla More
Regina was great, she had me in a new car in 24 hours, she is truly the credit diva and car sales diva she "hooked me up" with a new car and a great deal. she is truly the credit diva and car sales diva she "hooked me up" with a new car and a great deal. More
Dealership was clean, modern and bright. Everyone is welcoming. Purchased a Cadillac XTS. Price was very good. Everything is clearly explained. The salesman, Harvey Hortick, is an experienced, frien welcoming. Purchased a Cadillac XTS. Price was very good. Everything is clearly explained. The salesman, Harvey Hortick, is an experienced, friendly salesperson. I was kept in the loop from the day the car was ordered until the time I had the pleasure to pick it up. There were follow up calls to make sure my total experience with the dealership was the very best. I would have no concern recommending both the salesperson and the dealership to friends and family. More
Just bought my brand new SRX from Ken Elliot, great experience from start to finish. Every concern I have had he has addressed with patience and care. Loved dealing with Lafontaine and would recommend experience from start to finish. Every concern I have had he has addressed with patience and care. Loved dealing with Lafontaine and would recommend Ken and the dealership for service. More
Rob was BY FAR the best dealer I have ever worked with. He was recommended by Ford Cotten who is in my wife's BNI group and he was top notch! Helped get me out of my current truck and into the truck of my He was recommended by Ford Cotten who is in my wife's BNI group and he was top notch! Helped get me out of my current truck and into the truck of my dreams!! Thanks Rob! I will not buy another truck from any other dealer!!! Great job! More
Having leased several vehicles from LaFontaine and Henri Kenneweg over the years, I'm treated with courtesy, professionalism and Henri goes above and beyond to make my lease happen. That's why so many of Kenneweg over the years, I'm treated with courtesy, professionalism and Henri goes above and beyond to make my lease happen. That's why so many of us return to Henri and LaFontaine, they're a great team! More