
LaFontaine Cadillac Buick GMC
Highland, MI
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This was my first experience with both the Cadillac brand and the LaFontaine dealership. We visited two dealerships that were much closer to my home but we decided on LaFontaie because of the professionalis and the LaFontaine dealership. We visited two dealerships that were much closer to my home but we decided on LaFontaie because of the professionalism and helpfulness of Kenn Elliott. I felt that he cared about me as a customer. His offer to deliver the car was greatly appreciated. This leasing experience exceeded my expectations, and I certainly plan to deal with Kenn in the future. More
I just leased a 2013 GMC Sierra from Tony and he provided me with the best service I have ever received while looking for a new vehicle. He did not try to pressure me into a vehicle I could not afford and w me with the best service I have ever received while looking for a new vehicle. He did not try to pressure me into a vehicle I could not afford and worked with me on what I wanted and what he could provide in my price range. This is the third vehicle that has been purchased/leased through Tony & Lafontaine, from my family. You have even turned my wife from a Ford fan to a GMC fan as she loves the GMC Terrain (also leased from Tony). I would highly reccomend Tony Grimaldi and LaFontaine to anyone that wants to purchase/lease a vehicle. I will be back again! More
We just dropped in to look. Jarod Denton impressed us. He had us drive a Buick Regal and we really liked the car. I owned a Buick Regal before and was very pleased with it. I had it for 10 years and sol He had us drive a Buick Regal and we really liked the car. I owned a Buick Regal before and was very pleased with it. I had it for 10 years and sold it to relatives,who alway admired it. I look forward to getting the same results. More
A friend of mine,a retired GM engineer, recommended that I talk to Rob Mouatt along with the other sales people I planned on seeing before purchasing a new vehicle. I am so thankful that I was referred to R I talk to Rob Mouatt along with the other sales people I planned on seeing before purchasing a new vehicle. I am so thankful that I was referred to Rob. After visiting at least a half dozen other dealerships, I finally went to LaFontaine in Highland to look up Rob. I found Rob to be the most pleasant and the most informed of all the sales associates I visited. I absolutely love driving my Terrain and am very pleased with the deal Rob put together for me.Thank you Rob and LaFontaine! More
I recently purchased a new Buick Regal from LaFontaine. I could not have been more pleased with the process. Jack Ringwood took the time to step through several purchase / pricing options. We test drove seve could not have been more pleased with the process. Jack Ringwood took the time to step through several purchase / pricing options. We test drove several vehicles. I was pleasantly surprised with the comfort and conveniences provided by LaFontaine's facilities- including the deli, coffee, and free-WiFi. I would recommend LaFontaine Buick to my friends and family. More
I needed to trade in my 2003 Esclade and get a new car. Jeff was tremendously helpful and got me top dollar for my Cadillac on a trade in for a new 2013 Arcadia. He made sure I got what I wanted and always Jeff was tremendously helpful and got me top dollar for my Cadillac on a trade in for a new 2013 Arcadia. He made sure I got what I wanted and always had my best interests in mind. He was always very friendly and took a lot of time and several visits to make sure everything was just right. He even bought my husband and I lunch at the cafe' and it was very good. Imagine having a nice lunch at a car dealership! Everyone at the dealership was very friendly and we were treated very well. On the day my car was delivered, Jeff took time to make sure I understood how everything worked in the car. He took time to explain the navigation system and radio so that I knew how to work it. Jeff was recommended to me by a neighbor and I would also recommend Jeff and the dealership to everyone. I was very pleased with the entire process. Kathleen Long, Hartland More
My family and I came in unannounced on a busy evening and were greeted quickly. J.P. was thorough and efficient with both of the customers that he had at the time. After a test drive, we came in and talked were greeted quickly. J.P. was thorough and efficient with both of the customers that he had at the time. After a test drive, we came in and talked numbers and eventually made a sale. Great dealership and staff. The only thing that I would have changed was when we purchased the vehicle we did not know until signing the papers that it only had 1 key and no key fob. $160.00 and a trip to their service department later we had a replacement computer chip key and a programmed key fob. I think that this should have been done by Lafontaine before it even went to the used car lot. Offering a 2011 vehicle with full power and only one key was a little odd, especially being at a GM dealer. More
Working with Bob Anderson was great! We weren't sure which model we wanted-- Bob went over each vehicle and had us test drive them to find the one that fit us best. In the end we picked a Terrain. sure which model we wanted-- Bob went over each vehicle and had us test drive them to find the one that fit us best. In the end we picked a Terrain. Bob was very thorough explaining the details of our new Terrain. He went through every item and made sure we understood everything. While there, he introduced us to several employees and showed us the Service area. Everyone was very nice! This was the best experience that we have had in leasing or buying a car! We definitely will recommend Bob & Lafontaine to our friends! More
Our experience leasing a 2013 GMC Sierra Truck from Grace Perez (Justice) was one to remember in so many great ways. We initially had contact with Grace over the phone and she made us a deal worth coming in Perez (Justice) was one to remember in so many great ways. We initially had contact with Grace over the phone and she made us a deal worth coming in for! Not only was she informative on the GMC truck.....she handled the transaction from start to finish with superior professionalism and much knowledge....something you just don't find these days. Grace went out of her way several times working the numbers and delivering the goods beyond our satisfaction. On top of that....what a personality.....so friendly and caring. She even took the time to personally send us a "thank you" card.......that's unheard of these days!!! We are very happy with our truck and we certainly would not hesitate to refer our family and friends to LaFontaine to see Grace. She truly is an asset to this company. We can honestly say now "We got the Family Deal" !!! Thanks again Grace for all you did to make our vehicle shopping a memorable one. Jan and Tom Manzella More
Had the brakes/rotors replaced on my son's Ford. Chose LaFontaine for this service because they work on our three other GM vehicles. I often look to them first for maintenance on this older vehicle Chose LaFontaine for this service because they work on our three other GM vehicles. I often look to them first for maintenance on this older vehicle. Their pricing is comparable and I trust they will do a quality job. Have been working with Rich Langmaid for many years and he is great with follow-up and making sure everything is done right. We are picky! Thanks Rich! More