LaFontaine Cadillac Buick GMC

Experience with both Mike Kessler and Tony Hernandez has been superb. Both have demonstrated sincere care for myself as the customer. My first visit since I purchased a 2005 Escalade was last fall to have been superb. Both have demonstrated sincere care for myself as the customer. My first visit since I purchased a 2005 Escalade was last fall to have my CTS serviced. Tony was terrific and very helpful,, and introduced me to Mike for future transactions. To my surprise when I visited a couple of weeks ago to purchase a new vehicle, Mike still remembered me. My transaction involves 2 vehicles to be exchanged within a 3 week period, and I expected a package deal starting with the Arcadia Denali we wanted to lease. Mike very professionally reviewed the entire opportunity, researched all possible financial options, and in good faith got his boss to agree to improve the offer to meet my conditions. Prior to reviewing my proposition at Lafontaine, I first visited Al Serra in Grand Blanc, and my experience there was nothing like the great experience with Lafontaine. The experience at Al Serra started with the sales person being late for a schedule appointment, and ended with them not presenting all options, nor considering the package opportunity and opportunity to develop a business relationship with a customer that generally purchases 2 premium vehicles every 2 years. Lafontaine sales management and Mike Kessler certainly understood the value and they demonstrated it. Given my experience so far with the sales team and the service team I plan to be their customer for a long time. Thanks and regards, Michael W. Scheiven More

Kirk epitomized the word of a great salesman he and everyone that I deal with at the dealership are helpful, friendly and courteous. This is the second Cadillac that I have purchased through Kirk and everyone that I deal with at the dealership are helpful, friendly and courteous. This is the second Cadillac that I have purchased through Kirk and LaFontaine. The dealership is just beautiful and it is a pleasure to go their for service when I need it. A big thanks to Kirk for the great work and I will purchase again from you. Sherri Terry More

Rob Mouatt is an incredible salesperson. I just leased a Buick LaCrosse from him on Thursday. Rob made the whole experience enjoyable, smooth and stress free. He is not a high pressured salesperson. He l Buick LaCrosse from him on Thursday. Rob made the whole experience enjoyable, smooth and stress free. He is not a high pressured salesperson. He listened to my wants and needs and worked very hard at helping me accomplish my goal. He is very friendly, down to earth and very knowledgeable about cars. (Especially the two cars I was looking at, the LaCrosse and Cadillac CTS). My father had purchased and leased two cars from him and had the same experience. My father, myself, our other family members, neighbors and friends are all planning to go thru Rob and LaFontaine for our future vehicles. I love my new LaCrosse! Thank You Rob and LaFontaine! More

Luke Field was an excellent salesman...helpful, pleasant with all information immediately available. I would not hesitate to recommend him to anyone looking for a good deal on a new Cadillac. with all information immediately available. I would not hesitate to recommend him to anyone looking for a good deal on a new Cadillac. More

The best experience at buying a car ever. Jeff was so polite and so easy going. He gave me options and the No Hassle was the best ever. I am so glad that I went there. Wonderful job Jeff. Keep up th polite and so easy going. He gave me options and the No Hassle was the best ever. I am so glad that I went there. Wonderful job Jeff. Keep up the good work. I would highly recommend Jeff and the dealership. Everyone was great to work with. Good Job! Very satisfied customer. More

You can really tell Kelli loves her job. She is always smiling, even in a snow storm, and knows all the technical works of the new cars, thoroughly. She was patient, friendly, and got me the Buick LaCr smiling, even in a snow storm, and knows all the technical works of the new cars, thoroughly. She was patient, friendly, and got me the Buick LaCrosse I wanted, at a fair price. I would definately recommend Kelli and this dealership. More

I had a previous service experience at LaFontaine Cadillac and was very impressed by the way I was treated by everone at the Dealership. Brian, (sorry can't rember his last name) was very instrument Cadillac and was very impressed by the way I was treated by everone at the Dealership. Brian, (sorry can't rember his last name) was very instrumental in my driving all the say to LaFontaine Cadillac for service on a bent rim. I live in Sterling Heights so I must have at least 5 or more Cadillac dealers closer but I was not only impressed by Brian, I was very happy wth the way everyone at the Dealership treated me.. Recently, I returned to LaFontaine Cadillac to check out a new Cadillac and was seen by a terrific young man, Mr. Luke Field. Luke is an exceptional ambassador for your store. He is extremely personable and just plain nice. He is also extremely knowledgeable about your product. He new more about the XTS than I could even imagine. I absoutely would return for my next vehicle and I will NOT hesitate to recommend LaFontaine Cadillac to all my friends and family. Let me just say again how impressed I was with Luke, can't imagine someone more knowledgeable or plesant to deal with. More

I was treated very badly at Brighton Ford so I decided to listen to a close friend of mine and give Anthony Grimaldi a Try. They had exactly what I wanted and helped me get the overall price and monthly paym listen to a close friend of mine and give Anthony Grimaldi a Try. They had exactly what I wanted and helped me get the overall price and monthly payment where I needed to be. It isnt just another truck to get me by. This is actually my dream truck. I love it and could not be happier. Thank you again More

Kelli was friendly and professional despite my being very busy with my business calls during my dealer visits, my strict pricing and timing needs, and even needing to take delivery on a day she was sheduled busy with my business calls during my dealer visits, my strict pricing and timing needs, and even needing to take delivery on a day she was sheduled to be off from work. Kelli not only came in on her Saturday off, but spent un-rushed time explaining all of the infotainment features on our GMC. Great job Kelli! More

I live in Rochester Hills and I drove all the way out to see Kim, it was worth it I ended up getting the Yukon that I wanted at a price that I wanted and started a future with a new friend. Kim and John put see Kim, it was worth it I ended up getting the Yukon that I wanted at a price that I wanted and started a future with a new friend. Kim and John put this deal together for me that was what I needed and She now will be My sales person for the future. I couldn't be happier with everything. More