
LaFontaine Cadillac Buick GMC
Highland, MI
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I love my 2013 Enclave! Dealership very helpful and proffesional. Klint arranged for the car to be delivered since we live about 30 miles away from the dealer. It saved us so much time. Thanks. proffesional. Klint arranged for the car to be delivered since we live about 30 miles away from the dealer. It saved us so much time. Thanks. More
My husband and I were looking for a new or used vehicle. We had started the process back in the fall of 2012. The first visit was to a dealership close to our house and I went without my husband. The sale We had started the process back in the fall of 2012. The first visit was to a dealership close to our house and I went without my husband. The sales representative was VERY pushy. Wanted me to buy the car that I drove that day. I left with the intention that I was not going to return, and I didn't. We received a recommendation to go to LaFontaine from a co-worker of mine. My husband called to set-up an appt, it was with Dave Gough. He greeted us with a handshake and was very respectful of how we wanted to proceed. I recieved a hot chocolate from the wonderful staff member at the front and the rest of the visit was very comfortable. Dave made the process smooth, kept in touch with us regarding the necessary paperwork and sitting to learn about the car. He and all the staff from financing to the service dept. were incredible to work with. I really appreciated it when Dave called my dad in Arizona to thank him for helping with the A plan incentive. Really nice atmosphere and professional staff that go out of their way to make your experience unique and remarkable. I absolutely love my Lacrosse. We have a dealer for life. Kay and Chris Ferris More
I was very pleasantly surprised with the professional and knowledgeable manner in which my recent Cadillac CTS purchase was handled. David found the exact car I was looking for after my husband called with knowledgeable manner in which my recent Cadillac CTS purchase was handled. David found the exact car I was looking for after my husband called with all the necessary equipment options and conveniences. I am very pleased with this purchase. I also received a very fair trade in price for my previous vehicle. I look forward to a long relationship with LaFontaine and particularly with David Koss. Thanks David, you're awesome! More
I have known Jeff Andrus for about 8-9yrs and purchased or leased 5 vehicles from him and family members 2 vehicles, Jeff has integrity and character and I am very loyal to people and companies that treat or leased 5 vehicles from him and family members 2 vehicles, Jeff has integrity and character and I am very loyal to people and companies that treat me with respect and honesty that Jeff shows to me. Also Paul Jordan has the same characteristics, he has helped Jeff on previous sales and as long as LaFontaine holds onto these two, I will return. As usual Thank You Regards: Thomas Truxal More
I have always been pleased with the service received at this dealer, and now after purchasing a car there from Grace Justice I can affirm that they will bend over backwards to get what you need. I am very this dealer, and now after purchasing a car there from Grace Justice I can affirm that they will bend over backwards to get what you need. I am very pleased and highly recommend them to all. More
After getting the runaround at another dealer, I called LaFontaine. The operator politely passed me over to David Koss as a GM employee lease specialists. He was very friendly, experienced and I called LaFontaine. The operator politely passed me over to David Koss as a GM employee lease specialists. He was very friendly, experienced and I felt wanted to help me make a deal on the lease of a new Cadillac ATS AWD. He promptly responded with a fair lease price and an exceptional trade-In price range for my current automobile. After an inventory search he found the exact car my wife wanted. Because it was a very cold day and I am in a wheelchair and no longer drive, he suggested bringing the car to me for evaluation and take my car in for an appraisal. Everything worked out exactly as he told me and I took delivery the very next day. It was the easiest deal I had ever made and I was presented with a generous residual check from my trade-in. I would certainly recommend Dave for his great customer service! The next day their product specialist, Ford Cotton, spent an hour and a half familiarizing my wife with the many features on our new Cadillac. Great experience! Larry and Gretchen Buslepp Green Oak Township More
Mike did a superb job of helping me obtain a vehicle. I had been to another dearlership where there was very little effort on the part of the salesperson. Kind of a take it or leave it thing. Mike was ve had been to another dearlership where there was very little effort on the part of the salesperson. Kind of a take it or leave it thing. Mike was very attentive and knowledgeable. I would not hesitate in recommending him to anyone. Being in the real estate business, I understand what loyalty means. Good luck Mike! Dorothy More
Tony Grimaldi is a very professional salesmen. He works hard to get you your best Family Deal! Also the dealeership is great to do business with. Tony you "Rock"! hard to get you your best Family Deal! Also the dealeership is great to do business with. Tony you "Rock"! More
Our transaction for a new car with Kelli Morland was like meeting an old friend. She knew the product and was enthusiastic about it. She went out of her way to accommodate us as best she could and find the meeting an old friend. She knew the product and was enthusiastic about it. She went out of her way to accommodate us as best she could and find the right product and features. She understood the importance of relationships (which are very important to us as consumers). They start with the first meeting and grow over time. We value you long-term relationships in all of our business dealings. Loyalty is a two-way street. Kelli gets that. We look forward to a long-term relationship for future product with Kelli via LaFontaine GMC/Buick/Cadillac. More