LaFontaine Cadillac Buick GMC

I live in Rochester Hills which is quite a drive from LaFontaine in Highland. However, in the event I am in the market to buy another used Cadillac, there is one dealership I will travel to and one sale LaFontaine in Highland. However, in the event I am in the market to buy another used Cadillac, there is one dealership I will travel to and one salesman with whom I will do business. Mr Jack Ringwood is a consummate professional. He quickly gained my trust, and I felt absolutely no sales pressure. Although the first used Cadillac SRX I looked at and wanted to buy was sold before I could pull the trigger, Jack was very patient with me as he weathered through my disappointment to find a similar SRX. Because I arrived at the dealership a little later in the evening, Jack worked with me past 9:00 p.m. The best part? Jack arranged to have the vehicle delivered to my home the next day so I could surprise my wife. This was an absolute homerun. My wife loves the car, and it has performed flawlessly since we purchased it about three weeks ago. Great vehicle, great buying experience, great salesman. What else can you say? More

Just a quick note to let you know I was very impressed with the professionalism and buying experience working with Dave. He was most helpful in identifying my needs, securing a vehicle and completing a with the professionalism and buying experience working with Dave. He was most helpful in identifying my needs, securing a vehicle and completing a financially attractive lease with me. I have just returned from your dealership with a new Buick LaCrosse (an upgrade from my Malibu LTZ) and am excited and impressed with the vehicle. Despite the 50 minute drive, I will be delighted to refer my friends and family to Dave and your dealership. Regards, Bernie Wesol More

All I can say is WOW! What a great experience! DeAnna took a lot of her time to answer ALL of the questions that I had. I told her what I wanted and she found it within 20 minutes. The financing, paper took a lot of her time to answer ALL of the questions that I had. I told her what I wanted and she found it within 20 minutes. The financing, paperwork, delivery was very very easy. The LaFontaine motto "The Family Deal" is spot on. I truly felt as if I were buying from family. Thanks for such a great experience! Jeff N. More

I have known Jeff Andrus for about 8-9yrs and purchased or leased 5 vehicles from him and family members 2 vehicles, Jeff has integrity and character and I am very loyal to people and companies that treat or leased 5 vehicles from him and family members 2 vehicles, Jeff has integrity and character and I am very loyal to people and companies that treat me with respect and honesty that Jeff shows to me. Also Paul Jordan has the same characteristics, he has helped Jeff on previous sales and as long as LaFontaine holds onto these two, I will return. As usual Thank You Regards: Thomas Truxal More

I love my 2013 Enclave! Dealership very helpful and proffesional. Klint arranged for the car to be delivered since we live about 30 miles away from the dealer. It saved us so much time. Thanks. proffesional. Klint arranged for the car to be delivered since we live about 30 miles away from the dealer. It saved us so much time. Thanks. More

My husband and I were looking for a new or used vehicle. We had started the process back in the fall of 2012. The first visit was to a dealership close to our house and I went without my husband. The sale We had started the process back in the fall of 2012. The first visit was to a dealership close to our house and I went without my husband. The sales representative was VERY pushy. Wanted me to buy the car that I drove that day. I left with the intention that I was not going to return, and I didn't. We received a recommendation to go to LaFontaine from a co-worker of mine. My husband called to set-up an appt, it was with Dave Gough. He greeted us with a handshake and was very respectful of how we wanted to proceed. I recieved a hot chocolate from the wonderful staff member at the front and the rest of the visit was very comfortable. Dave made the process smooth, kept in touch with us regarding the necessary paperwork and sitting to learn about the car. He and all the staff from financing to the service dept. were incredible to work with. I really appreciated it when Dave called my dad in Arizona to thank him for helping with the A plan incentive. Really nice atmosphere and professional staff that go out of their way to make your experience unique and remarkable. I absolutely love my Lacrosse. We have a dealer for life. Kay and Chris Ferris More

I was very pleasantly surprised with the professional and knowledgeable manner in which my recent Cadillac CTS purchase was handled. David found the exact car I was looking for after my husband called with knowledgeable manner in which my recent Cadillac CTS purchase was handled. David found the exact car I was looking for after my husband called with all the necessary equipment options and conveniences. I am very pleased with this purchase. I also received a very fair trade in price for my previous vehicle. I look forward to a long relationship with LaFontaine and particularly with David Koss. Thanks David, you're awesome! More

I have always been pleased with the service received at this dealer, and now after purchasing a car there from Grace Justice I can affirm that they will bend over backwards to get what you need. I am very this dealer, and now after purchasing a car there from Grace Justice I can affirm that they will bend over backwards to get what you need. I am very pleased and highly recommend them to all. More

After getting the runaround at another dealer, I called LaFontaine. The operator politely passed me over to David Koss as a GM employee lease specialists. He was very friendly, experienced and I called LaFontaine. The operator politely passed me over to David Koss as a GM employee lease specialists. He was very friendly, experienced and I felt wanted to help me make a deal on the lease of a new Cadillac ATS AWD. He promptly responded with a fair lease price and an exceptional trade-In price range for my current automobile. After an inventory search he found the exact car my wife wanted. Because it was a very cold day and I am in a wheelchair and no longer drive, he suggested bringing the car to me for evaluation and take my car in for an appraisal. Everything worked out exactly as he told me and I took delivery the very next day. It was the easiest deal I had ever made and I was presented with a generous residual check from my trade-in. I would certainly recommend Dave for his great customer service! The next day their product specialist, Ford Cotton, spent an hour and a half familiarizing my wife with the many features on our new Cadillac. Great experience! Larry and Gretchen Buslepp Green Oak Township More

Mike did a superb job of helping me obtain a vehicle. I had been to another dearlership where there was very little effort on the part of the salesperson. Kind of a take it or leave it thing. Mike was ve had been to another dearlership where there was very little effort on the part of the salesperson. Kind of a take it or leave it thing. Mike was very attentive and knowledgeable. I would not hesitate in recommending him to anyone. Being in the real estate business, I understand what loyalty means. Good luck Mike! Dorothy More