
LaFontaine Cadillac Buick GMC
Highland, MI
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Kevin Huff was effecient in attending to every single aspect of my car selection process; from test drives, attending to my early lease turn-in with repairs, taloring a full 36 month "high milage" lease aspect of my car selection process; from test drives, attending to my early lease turn-in with repairs, taloring a full 36 month "high milage" lease term contract with On Star, Sirus XM, and bumper to bumper coverage for a monthly payment within my budget. John foglio, sale manager, was aslo involved every step of the decision making process to assure that all aspects associated with this deal were accounted for to my satisfaction More
Luke did everything he could to be sure I had a pleasent experiance as well as being sure I got the vehicle that best suted my wants and needs. The vehicle was delivered to my home the next day cleaned and experiance as well as being sure I got the vehicle that best suted my wants and needs. The vehicle was delivered to my home the next day cleaned and ready for my use. More
I would always come back to this dealership because my whole family has purchased a vehicle from here. Kelli Morland is a great sales person and nit only that but she did anything and everything to get m whole family has purchased a vehicle from here. Kelli Morland is a great sales person and nit only that but she did anything and everything to get me the brand new verona that i really love and enjoy driving. More
LUKE AND HIS SALES MANAGERS WENT OUT OF THIER WAY TO HELP ME FIND A NEW CADILLAC. I CALLED LUKE WITH MY INFO AND NEXT THING I KNEW I WAS PICKING UP MY NEW CAR. LUKE WAS VERY CALM AS I WAS VERY INDECISIVE IN ME FIND A NEW CADILLAC. I CALLED LUKE WITH MY INFO AND NEXT THING I KNEW I WAS PICKING UP MY NEW CAR. LUKE WAS VERY CALM AS I WAS VERY INDECISIVE IN MY LEASING PROCESS. BIG THANKS TO HIM AND HIS MANAGERS. THE FACILITY WAS AWESOME AND THE CUSTOMER SERVICE WAS GREAT, SO PLEASE GIVE THEM A CHANCE! I LOOK FORWARD TO LEASING MY NEXT NEW CAR FROM LAFONTAIN!! More
We had visited the dealership mid day on Friday teh 21st as we anticipated needing a new car since we had just been in an accident. We only planned to test drive. But the sense of ease in which Kelli Morlan as we anticipated needing a new car since we had just been in an accident. We only planned to test drive. But the sense of ease in which Kelli Morland showed us what we were looking led to us buying our car that day. She was by far the best sales person i had ever encountered in buying a car. We loved how clean and bright the dealership was. My wife enjoyed a nice lunch of lobster bisque and turkey sandwich while she also checked in on the boutique. (Thankfully i was able to get the car loan approved and on our way before she caused too much damage to the credit card in the boutique:) We will definatley be making our next purchase at Lafontaine and through Kelli. Thanks for making the holidays much easier to enjoy. More
David Koss was terrific, gave us a good deal , worked hard to get the car we wanted and had it ready to give to my wife for Christmas. He spent time explaining all the features of the Verano and answered hard to get the car we wanted and had it ready to give to my wife for Christmas. He spent time explaining all the features of the Verano and answered all my wife's questions, even sinking our phones to the Blue Tooth System. Dealership is very impressive, people are friendly and service is great. Having a coffee shop and cafeteria make waiting for service most enjoyable. More
Unbelievable service! They have made me a customer for life. I have never had a dealership work so hard for us to get us what we needed and the price was fantastic! Being a woman sometimes the sales peop life. I have never had a dealership work so hard for us to get us what we needed and the price was fantastic! Being a woman sometimes the sales people take advantage of that not here.... If you are in the market for a vehicle don't shop anywhere else, I know I never will. Sincerely, The Farley Family More
I was very interested in a New GMC Sierra truck LaFontaine had at their dealership. Salesman, Mr. Tony Grimaldi was Excellent on explaining the trucks accessories and options applied to this truck LaFontaine had at their dealership. Salesman, Mr. Tony Grimaldi was Excellent on explaining the trucks accessories and options applied to this truck. Mr. Paul Jordan did a Great job of going through the paperwork and financing terms for this truck. Both gentlemen did their best to get me the truck I wanted at a price that was acceptable to me. I love my truck. I have done business before with both these gentlemen and was totally satisfied with the process and how well they performed it. I would do business again with these guys. Thanks again for helping me get the truck I wanted. I would thoroughly recommend this LaFontaine Dealership to anyone else. More
On approximately 11/21/12, I came into the dealership in response to a mailer I received in the mail regarding the 2013 Cadillac ATS. The mailer offer a gift card from Carl's Golf Land and a free IPad if t response to a mailer I received in the mail regarding the 2013 Cadillac ATS. The mailer offer a gift card from Carl's Golf Land and a free IPad if the vehicle was purchased with certain equipment. It also explained the lease option wherein the monthly payment was $259.00 per month with $2,000.00 down. Upon my arrival at the dealership, I walked through the lot of vehicles for quite some time. I eventually entered the dealership seeking some assistance. At that time I was introduced to Grace. I advised her I was there in response to the mailer. She had no information to offer me and was quite puzzled by all of it. After a lengthy discussion, we proceeded to have my car appraised. After waiting approximately 1 hour, I was offered $3,000.00 less than an offer I received from another dealership within three weeks prior to my visit. Okay, I know how the game is played. However, your appraiser made me feel as though I should return to the dealership that made me the earlier offer. Grace then proceeded to try and do damage control. But the closet she got to the mailer offer was $480.00 per month. I continued to ask if that car (described in the mailer) was at your dealership. Grace said yes, but she never offered a test drive of the vehicle. Instead, she decided I should go home and wait for her to find the right vehicle and she would call me. Still waiting.................. More