LaFontaine Cadillac Buick GMC

Unbelievable service! They have made me a customer for life. I have never had a dealership work so hard for us to get us what we needed and the price was fantastic! Being a woman sometimes the sales peop life. I have never had a dealership work so hard for us to get us what we needed and the price was fantastic! Being a woman sometimes the sales people take advantage of that not here.... If you are in the market for a vehicle don't shop anywhere else, I know I never will. Sincerely, The Farley Family More

I was very interested in a New GMC Sierra truck LaFontaine had at their dealership. Salesman, Mr. Tony Grimaldi was Excellent on explaining the trucks accessories and options applied to this truck LaFontaine had at their dealership. Salesman, Mr. Tony Grimaldi was Excellent on explaining the trucks accessories and options applied to this truck. Mr. Paul Jordan did a Great job of going through the paperwork and financing terms for this truck. Both gentlemen did their best to get me the truck I wanted at a price that was acceptable to me. I love my truck. I have done business before with both these gentlemen and was totally satisfied with the process and how well they performed it. I would do business again with these guys. Thanks again for helping me get the truck I wanted. I would thoroughly recommend this LaFontaine Dealership to anyone else. More

On approximately 11/21/12, I came into the dealership in response to a mailer I received in the mail regarding the 2013 Cadillac ATS. The mailer offer a gift card from Carl's Golf Land and a free IPad if t response to a mailer I received in the mail regarding the 2013 Cadillac ATS. The mailer offer a gift card from Carl's Golf Land and a free IPad if the vehicle was purchased with certain equipment. It also explained the lease option wherein the monthly payment was $259.00 per month with $2,000.00 down. Upon my arrival at the dealership, I walked through the lot of vehicles for quite some time. I eventually entered the dealership seeking some assistance. At that time I was introduced to Grace. I advised her I was there in response to the mailer. She had no information to offer me and was quite puzzled by all of it. After a lengthy discussion, we proceeded to have my car appraised. After waiting approximately 1 hour, I was offered $3,000.00 less than an offer I received from another dealership within three weeks prior to my visit. Okay, I know how the game is played. However, your appraiser made me feel as though I should return to the dealership that made me the earlier offer. Grace then proceeded to try and do damage control. But the closet she got to the mailer offer was $480.00 per month. I continued to ask if that car (described in the mailer) was at your dealership. Grace said yes, but she never offered a test drive of the vehicle. Instead, she decided I should go home and wait for her to find the right vehicle and she would call me. Still waiting.................. More

David came out to meet us when we drove in looking for a new Buick after visiting other dealers over teh past several days. We had walked out of two ther dealerships without them even asking our name. Da new Buick after visiting other dealers over teh past several days. We had walked out of two ther dealerships without them even asking our name. David immediately asked our name. David knew answers to all our questions, presented options and most importantly cared about us as a customer. He introduced us to LaFontines great showroom/mall/cafe'sales experience. We never felt rushed nor bullied into buying. When we were not thinking of trading in our Explorer, he asked politely if we were interested and further made that deal happen. In short, we will highly recommend David and the LaFontaine organziation to our friends an look forward to returning for another sales experience in the future. More

I have never purchased a car from a dealership before, and finding a car wasn't easy. When I located the car online that I wanted, I came in for a test drive and loved it. The entire experience was extrem and finding a car wasn't easy. When I located the car online that I wanted, I came in for a test drive and loved it. The entire experience was extremely pleasant. I felt that Jack and Jeremiah weren't the stereotypical sales people and really wanted to do what was right for me. I felt they had my best interest at heart and pulled out all of the stops to help me out anyway that they could. I felt comfortable in what I expected to be an intimidating surrounding. We were offered beverages and everyone who passed us said hello. It is very hard to find great customer service and that is exactly what I received. I would go back in a heartbeat for my next car and I would refer my friends and family. I am one happy girl. Two thumbs up Lafontaine! More

THERE IS A CAN DO ATTITUDE THAT IS DEMONSTRATED THROUGHOUT THE DEALERSHIP. STARTING WITH ROB AND THE MANAGEMENT SUPPORT THE CUSTOMER SERVICE IS SECOND TO NONE. THE ENTIRE PURCHASE EXPERIENCE WA THROUGHOUT THE DEALERSHIP. STARTING WITH ROB AND THE MANAGEMENT SUPPORT THE CUSTOMER SERVICE IS SECOND TO NONE. THE ENTIRE PURCHASE EXPERIENCE WAS POSITIVE AND WE WERE MADE TO FEEL LIKE FAMILY. THEY ARE TRULY OUTSTANDING. More

Mr. Koss was very helpful, listened to what we needed in a vehicle and tried to find us one in our price range. Very helpful and feel we can call him anytime. a vehicle and tried to find us one in our price range. Very helpful and feel we can call him anytime. More

my name laguane i can say it was wait i went in for a grand marquis but with steve goff help me and my wife left with a better car 07 impala it was well worth the wait also a long drive from detroit but grand marquis but with steve goff help me and my wife left with a better car 07 impala it was well worth the wait also a long drive from detroit but if you want good quality and be treated like family 4000 west highland rd is the place and steve goff is your guy we realy thank the lafontaine family when no one else would help they did keep up the excellent work november 29 2012 More

My initial visit was to test drive a used car I found on the LaFontaine website. My friend referred me to use Beau Glossinger. I called Beau ahead of time and told him I was on my way, not a lot of time, the LaFontaine website. My friend referred me to use Beau Glossinger. I called Beau ahead of time and told him I was on my way, not a lot of time, and upon arrival Beau had the information I requested. I returned the very next day and after changing my mind, leased my NEW car! My entire experience was wonderful, not to mention the great Cafe food I enjoyed as I waited! LaFontaine AND Beau Glossinger I will definitely refer! More

When I came to the dealership Mike Kessler was very friendly and polite. His information on the vehicle was very helpful... Very approachable. Good Job! friendly and polite. His information on the vehicle was very helpful... Very approachable. Good Job! More