LaFontaine Cadillac Buick GMC

David came out to meet us when we drove in looking for a new Buick after visiting other dealers over teh past several days. We had walked out of two ther dealerships without them even asking our name. Da new Buick after visiting other dealers over teh past several days. We had walked out of two ther dealerships without them even asking our name. David immediately asked our name. David knew answers to all our questions, presented options and most importantly cared about us as a customer. He introduced us to LaFontines great showroom/mall/cafe'sales experience. We never felt rushed nor bullied into buying. When we were not thinking of trading in our Explorer, he asked politely if we were interested and further made that deal happen. In short, we will highly recommend David and the LaFontaine organziation to our friends an look forward to returning for another sales experience in the future. More

I have never purchased a car from a dealership before, and finding a car wasn't easy. When I located the car online that I wanted, I came in for a test drive and loved it. The entire experience was extrem and finding a car wasn't easy. When I located the car online that I wanted, I came in for a test drive and loved it. The entire experience was extremely pleasant. I felt that Jack and Jeremiah weren't the stereotypical sales people and really wanted to do what was right for me. I felt they had my best interest at heart and pulled out all of the stops to help me out anyway that they could. I felt comfortable in what I expected to be an intimidating surrounding. We were offered beverages and everyone who passed us said hello. It is very hard to find great customer service and that is exactly what I received. I would go back in a heartbeat for my next car and I would refer my friends and family. I am one happy girl. Two thumbs up Lafontaine! More

THERE IS A CAN DO ATTITUDE THAT IS DEMONSTRATED THROUGHOUT THE DEALERSHIP. STARTING WITH ROB AND THE MANAGEMENT SUPPORT THE CUSTOMER SERVICE IS SECOND TO NONE. THE ENTIRE PURCHASE EXPERIENCE WA THROUGHOUT THE DEALERSHIP. STARTING WITH ROB AND THE MANAGEMENT SUPPORT THE CUSTOMER SERVICE IS SECOND TO NONE. THE ENTIRE PURCHASE EXPERIENCE WAS POSITIVE AND WE WERE MADE TO FEEL LIKE FAMILY. THEY ARE TRULY OUTSTANDING. More

Mr. Koss was very helpful, listened to what we needed in a vehicle and tried to find us one in our price range. Very helpful and feel we can call him anytime. a vehicle and tried to find us one in our price range. Very helpful and feel we can call him anytime. More

my name laguane i can say it was wait i went in for a grand marquis but with steve goff help me and my wife left with a better car 07 impala it was well worth the wait also a long drive from detroit but grand marquis but with steve goff help me and my wife left with a better car 07 impala it was well worth the wait also a long drive from detroit but if you want good quality and be treated like family 4000 west highland rd is the place and steve goff is your guy we realy thank the lafontaine family when no one else would help they did keep up the excellent work november 29 2012 More

My initial visit was to test drive a used car I found on the LaFontaine website. My friend referred me to use Beau Glossinger. I called Beau ahead of time and told him I was on my way, not a lot of time, the LaFontaine website. My friend referred me to use Beau Glossinger. I called Beau ahead of time and told him I was on my way, not a lot of time, and upon arrival Beau had the information I requested. I returned the very next day and after changing my mind, leased my NEW car! My entire experience was wonderful, not to mention the great Cafe food I enjoyed as I waited! LaFontaine AND Beau Glossinger I will definitely refer! More

When I came to the dealership Mike Kessler was very friendly and polite. His information on the vehicle was very helpful... Very approachable. Good Job! friendly and polite. His information on the vehicle was very helpful... Very approachable. Good Job! More

Kevin Huff,did a great job.All of my requiremnts were met.Great staff that was always having a smile on their faces. Enjoyed the soft drinks they were a life saver. This is my second used cadillac vehicl met.Great staff that was always having a smile on their faces. Enjoyed the soft drinks they were a life saver. This is my second used cadillac vehicle from you in two years. Thank you. More

Recently my wife and I each leased a new car from LaFontaine Buick, GMC & Cadillac. The salesperson, in both instances, was Kenn Elliott, who was superb in handling our transactions. While we had mu LaFontaine Buick, GMC & Cadillac. The salesperson, in both instances, was Kenn Elliott, who was superb in handling our transactions. While we had multiple choices of dealerships, his professionalism and helpfulness influenced us to choose LaFontaine. As a dealership, LaFontaine's facility attractiveness is also outstanding. More

We purchased a 2012 Buick LaCrosse.Dave Forbes response was very timely and he found the vehicle we had in mind.It was within three days from finding the vehicle to purchasing it.So thanks again for the gr was very timely and he found the vehicle we had in mind.It was within three days from finding the vehicle to purchasing it.So thanks again for the great help and hope this G.M. reliability is as good as the Bonneville. It look great and I have a hard time taking it to the Hartland shopping Centers it may get scratched. More