LaFontaine Cadillac Buick GMC

The employees were friendly and the dealership was clean and beautiful; however, because of apparent issues with the person (people) who would type up the contract, I was there for 5 1/2 hours. Should neve and beautiful; however, because of apparent issues with the person (people) who would type up the contract, I was there for 5 1/2 hours. Should never take that long to buy a car. Arrived happy and left very aggrevated. Also, the reason I went to LaFontaine Saturday morning in the first place was because I saw several commercials on TV with Kelly gabbing about a free tank of gas if I scheduled a test drive between 8-10am. I called several times but couldn't schedule, then was told that didn't apply to this location. Also frustrating. More

I had brought my Buick in for service and while waiting for my car I went into the Cadillac showroom. It was about 8 o'clock in the morning so I did not expect to see a salesman but Kenn Elliot was already for my car I went into the Cadillac showroom. It was about 8 o'clock in the morning so I did not expect to see a salesman but Kenn Elliot was already in. He asked if he could help me. I said no that i was waiting for my car. Then I asked for a price on a 2012 cadillac SRX. He said to give him a minute and came back with a price that got my interest. I told him what I expected on trade in on my Buick. He came back with a price that was more than I expected. I arranged for a test drive for my wife and I. After driving the car we decided to purchase one. The color we wanted was not available at LaFontiane so Kenn said he would search for the color I wanted. Two days later I had my car. Dealing with Kenn and LaFontaine could not have been more pleasant. Kenn was very professional and friendly. I discovered that he was a neighbor living in a near by community. He even offered to take my car in for service when required, leaving me his car to use. Hows that for a neighbor. I would not hesitate to recommend LaFontiane and Kenn Elloit to anyone looking to purchase a new car. Thank you Kenn. More

Mary Ann Audette was superb from my initial phone call to the LaFontaine Cadillac dealership thru three days later when she personally delivered my new car to my home. I had previously gone to a closer-to-my the LaFontaine Cadillac dealership thru three days later when she personally delivered my new car to my home. I had previously gone to a closer-to-my-home Cadillac dealership on the other side of town, and met with a different salesperson in an attempt to purchase a similar vehicle. He never located the vehicle I wanted and never initiated a follow-up telephone call to me despite assuring me that he would, and although I telephoned him a number of times. In frustration, I elected to try another dealership. I am delighted that I did so and would unhesitatingly recommend Mary Ann Audette. She is knowledgeable, professional, responsive and a delight to do business with. More

Great saervice. Kelli was very helpful and sweet. She was on time with the deal and went avove and beyond to make the deal happen. was on time with the deal and went avove and beyond to make the deal happen. More

We were undecided what vehicle we wanted to purchase. After speaking to Mike and having him explain features and price on our two favorite vehicles it made our experience much easier. He was able to f After speaking to Mike and having him explain features and price on our two favorite vehicles it made our experience much easier. He was able to find the vehicle we wanted in a very short time, able to meet the price, and even had it delivered to us up north. Picked up our trade-in and saved us a trip back to the city. Mike was definitely one of the reasons we decided to purchase from LaFontaine. More

I get gas at the speedway on the corner of Milford and GM Rd. While getting gas, I had seen Kim Harbaugh's commercial. I decided to finally call and to find out what they could do for me. I am happy to sa Rd. While getting gas, I had seen Kim Harbaugh's commercial. I decided to finally call and to find out what they could do for me. I am happy to say that I finally got the SRX that I had been wanting for the past 6 months. Kim and Jeremiah Alvardo made it seemless. I am very please with my purchase and LOVE the atmosphere at the dealership. The waiting room, coffee shop and gift shop are a nice touch. Tony Gorkiewicz More

I have now leased 3 cars through Kim over the last few years. That should tell you something. She is so easy to work with. She gets the job done right and in a timley manner. I will continue to go back to years. That should tell you something. She is so easy to work with. She gets the job done right and in a timley manner. I will continue to go back to Kim for all of my vechile purchases, she's that good. More

Grace and I started working on an SRX about 4 weeks ago. Saturday I picked up a 2013 Regal Turbo. Her recommendations and work led to the Regal. Value, price and options were very good and I am sure bette Saturday I picked up a 2013 Regal Turbo. Her recommendations and work led to the Regal. Value, price and options were very good and I am sure better than I could have gotten at my local dealer. Overall dealership experience was superior. Well worth the 45 mile trip from Canton. I will check with LaFontaine first on my next vehicle purchase. Very pleased with this vehicle and the dealership. More

This is the second car I have purchased from LaFonatine and recommended to neighbors who also bought. Great staff! Very helpfull and knowedgable. Got a great trade in value for my old car and got into som and recommended to neighbors who also bought. Great staff! Very helpfull and knowedgable. Got a great trade in value for my old car and got into something I have always wanted!! Thanks Mike and Luke! You went far beyond my expectations! We will be back! More

My brother recommended the dealership to me after a positive experience purchasing a new Cadillac CTS a few years ago. I was very impressed with every aspect of the purchase experience. I never felt positive experience purchasing a new Cadillac CTS a few years ago. I was very impressed with every aspect of the purchase experience. I never felt pressured or confused in any part of the transaction. Ken Elliot was very patient and seemed to enjoy sharing the products and services with my wife and I. He seemed genuinely concerned that we like the product and feel like we got a fair deal. It was his stated intent to satisfy us in a manner that would guarantee repeat business, which would include any future assistance learning how to use or service the vehicle. I have no hesitation in giving Ken Elliot, LaFontaine, and Cadillac my highest recommendation to anyone looking for a new car. More