
LaFontaine Cadillac Buick GMC
Highland, MI
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It was so nice working with Kim Harbaugh! She was very friendly and worked very hard at getting us into a newer used car. She pulled out all the stops! We had been to another dealership and was basically friendly and worked very hard at getting us into a newer used car. She pulled out all the stops! We had been to another dealership and was basically told that they couldn't help us with our trade in. That was not the case at LaFontaine! We would buy another car from Kim in a heartbeat! More
Although this is not the closest Cadillac dealer, I have gone out of my way to return to Lafontaine. I worked with Garnell Wolridge on trading my cts in on a new SRX. Everything worked out in a very profess gone out of my way to return to Lafontaine. I worked with Garnell Wolridge on trading my cts in on a new SRX. Everything worked out in a very professional manner. Since I live over 20 miles away, when we concluded the trade in Lafontine delivered the car to my house...now that is service. They have done maintenance on both of my vehicles, body shop work and now, a trade in and a new vehicle. Very pleased with Garnell and the entire crew. More
I visited the dealership to determine the best deal that I could get in the trade-in of my Yukon Denali for a new Escalade. Grace Justice greeted me with her usual smile that will light up a room. She sat I could get in the trade-in of my Yukon Denali for a new Escalade. Grace Justice greeted me with her usual smile that will light up a room. She sat down with me and gave me several options that I could choose on a purchase or lease. I chose the lease that would fit my situation the best. Upon completing all paper-work, I took possession of my new Escalade and have been very pleased with the vehicle. Grace has communicated with me on several occasions since I took delivery. She has also thanked me profusely for my business. I have been very pleased with my association with LaFontaine Automotive Group. Tarlton R. Small More
JP Farmer was one of the best salesman I have dealt with in the last month or so in my search for a used vehicle. He took the time to show me what was in my price range & stayed with me through the whole p in the last month or so in my search for a used vehicle. He took the time to show me what was in my price range & stayed with me through the whole process. Even Jerimiah was working in my favor on the financing! I had no idea that I would ride away that day in a new vehicle. More
David Koss was excellent to work with in buying our new GMC. He went well above expections in customer care. In todays economy its good to know that a business that focuses on customer satisfaction still e GMC. He went well above expections in customer care. In todays economy its good to know that a business that focuses on customer satisfaction still exists. Kudos to Dave and the entire team at Lafontaine. More
Our experience with Dave Koss was excellent. Enthusiastic,accomodating and willingness to work with us made our visit very pleasant. We would definitely do it again. Enthusiastic,accomodating and willingness to work with us made our visit very pleasant. We would definitely do it again. More
Mike Kessler is a great salesmen, he was extremely friendly, great to work w/, went out of his way to find me the best deal on 2 vehicles. I would definitely recommend Mike to friends and family. friendly, great to work w/, went out of his way to find me the best deal on 2 vehicles. I would definitely recommend Mike to friends and family. More
Received prompt return telephone calls, and courteous, patient, and respectful service from John Edwards. Vehicle selection, pricing and finance terms were discussed long distance, and, after a long flig patient, and respectful service from John Edwards. Vehicle selection, pricing and finance terms were discussed long distance, and, after a long flight, all contract terms were exactly as agreed to verbally. It has not been very often that I have experienced such a high level business ethics; they actually did what they said they were going to do. All dealership personnel, from managers to entry level positions, were extremely friendly and acknowledging of my presence. They are at the top of my referral list and will be the first, and probably only, contact I will make when i'm ready for my next vehicle. More
Mike and Jeremiah were great to work with! I went to find a vehicle that would fit our family better, we have six kids and wanted a nice vehicle that wasn't going to cost us a fortune to fill the gas tank... a vehicle that would fit our family better, we have six kids and wanted a nice vehicle that wasn't going to cost us a fortune to fill the gas tank... Mike showed us our options and noticed what we liked and made it possible. The entire place was comfortable, no pressure and I left loving my new (to me) Enclave. We will be taking a family trip to the zoo tomorrow morning. Thanks guys! More
My first time at any Cadillac dealer and they were 5 star! From the moment I was offered a test drive on any of the vehicles to signing the paper for a CXR 2 weeks later, this dealership knows how to t star! From the moment I was offered a test drive on any of the vehicles to signing the paper for a CXR 2 weeks later, this dealership knows how to treat their customers. If you want a salespersons who knows what is what, give MaryAnn Audette a call. She not only knows it, but can tell you how it works and why. A first class experience! C More