
LaFontaine Cadillac Buick GMC
Highland, MI
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Absolutely loved the whole experience. The new atmosphere in the dealership is very nice and personnel associated with was great. Thanks for all the assistance making purchasing a new vehicle e atmosphere in the dealership is very nice and personnel associated with was great. Thanks for all the assistance making purchasing a new vehicle enjoyable. Jane and Chuck DeWolf More
A great experience! It was a no hassle purchase and a friendly and helpful pickup. After a very small problem with the one of the cars dashboard functions Kim had my car picked up at my workplace, repai friendly and helpful pickup. After a very small problem with the one of the cars dashboard functions Kim had my car picked up at my workplace, repaired and returned. So easy! I will use them in the future and I do recommend them to other for sure. More
This is the 2nd time working with Dave Gough as my sales professional and a long time standing with LaFontaine GMC. Dave did an outstanding job finding the vehicle I requested. I am very demanding by the RP professional and a long time standing with LaFontaine GMC. Dave did an outstanding job finding the vehicle I requested. I am very demanding by the RPO codes that are on the vehicle. He located the vehicle and it was on their lot. Dave Gough's enthusiasm makes shopping for a new vehicle a delight. Mike Walls was a very professional and excellant person to close the deal with. Thank you guys for keeping my utmost faith in LaFontaine Auto Group. More
This is my second experience with Dave Gough and the La Fontaine family. Dave goes outta his way to get the deal done. He has done an exceptional job both times. He explained my options and I never has una Fontaine family. Dave goes outta his way to get the deal done. He has done an exceptional job both times. He explained my options and I never has unanswered questions! The dealership is also awesome!!! You have to stop in and see it. A snak shop, gift sgop, kids play area, and a beauty salon!!!! A class act. I drive an hour to do business with the La Fontaine family, and always will. Thanks Dave!!! More
My wife and I just purchased our second automobile from the LaFontaine Automotive group and couldn't have asked for a better experience. Our sales rep, Garnell Woolridge, was as professional, honest, and a the LaFontaine Automotive group and couldn't have asked for a better experience. Our sales rep, Garnell Woolridge, was as professional, honest, and attentive to our needs as any we have ever encountered. I would recommend Mr. Woolridge and the LaFontaine Automotive group to all of my friends and family. More
We were in the market for a good quality, low mileage used vehicle that wouldn't break our budget. The team at LaFontaine, particularly Rob Wine, worked very hard to find us our dream vehicle that met ou used vehicle that wouldn't break our budget. The team at LaFontaine, particularly Rob Wine, worked very hard to find us our dream vehicle that met our criteria. We were very satisfied with the personal service that we received and the attention to detail that came with the professionals at LaFontaine, ensuring that our used vehicle looked and felt new to us. I would definitely recommend this dealership to anyone looking for a new or used vehicle. We've been sending our friends and family that way and will be back ourselves for our next purchase in the future. More
Mike, was great with my wife and I. We were looking for a specific type of used vehicle, a mini-van. Mike listened to what we wanted and helped us find the Chrysler Town and Country (2010) we purchased. It i specific type of used vehicle, a mini-van. Mike listened to what we wanted and helped us find the Chrysler Town and Country (2010) we purchased. It is a perfect car for us and our needs at this time in our lives. We would come back to buy from Mike again and we are recommending LaFontaine and Mike to our family and friends. Dave Swanson More
I was very impressed with the attention to detail that Jeff Chapel gave me, when i was expressing what i was interested in my vehicle and more. I got all my questions answered in a quick and timely manner Jeff Chapel gave me, when i was expressing what i was interested in my vehicle and more. I got all my questions answered in a quick and timely manner. Was very satisfied with my purchase and yes next vehicle that i purchase will be at LaFontaine and highly would recommend my friends and relatives to go to Lafontaine to purchase their cars!! Thanks LaFontaine Buick and Cadillac for the time and attention to my needs when looking for a vehicle!!! Sincerely Tom S from Waterford!!! More
My wife wanted to replace her well-used vehicle which had been a workhorse for years. We wanted to stay with the GM label as our older vehicles had been good cars to own. We decided to go to LaFontaine due t been a workhorse for years. We wanted to stay with the GM label as our older vehicles had been good cars to own. We decided to go to LaFontaine due to their proximity to where we live and I am glad we went. The selection was what I expected. The service is where the expectations were beaten. I have had some pretty poor experiences in the past with pushy, unfriendly, even hostile salespeople so I was dreading this visit. I could not have been more wrong. JP Farmer was our contact and he was friendly and courteous. He was not in the least pushy or negative, even when we spent a long time reviewing cars, even well past the normal hours of business. He answered all our questions quickly and accurately and clearly explained all our options regarding trade-ins and such and had an extremely good knowledge of the vehicles we tested. Once my wife selected her gently used Equinox LT, we were turned over to Jeremiah Alvarado who was also excellent to work with. Even after we hit a speed bump with the financing that could not be corrected till the following Monday (we went in late Friday) he set us up with a dealer "demo" so we could try out the car for the weekend and as soon as the financing was sorted out they had ,y wife take the vehicle in to be detailed, temp plates installed and so on. They even bought my wife and son lunch in the Bistro they have in the facility so they weren't sitting in some crowded, smelly waiting room like I have experienced in the past. I would definitely recommend this used car dealership to anyone I know and when it is time to replace my car (within 2 years) I will absolutely be going back there. More