
LaFontaine Cadillac Buick GMC
Highland, MI
Filter Reviews by Keyword
By Type
Showing 934 reviews
What a great experience we had! The facility is beautiful and has everything you could want in a dealership. A salon, shops, restaurant with a clean, modern sales and maintenance area. Every person I can in and has everything you could want in a dealership. A salon, shops, restaurant with a clean, modern sales and maintenance area. Every person I can in contact greeted me with a smile and a hello. Best of all was Grace Justice, my salesperson. She was very professional and upbeat during our negotations, and gave us a very fair price on a SRX. During delivery, she carefully explained all the features of the car and even setup our phones with the bluetooth functions. She was the best salesperson I had over the many years I've been purchasing cars. Of the three dealerships I visited, LaFontaine was way superior to them all. More
My 1st dealership experience with a trade-in, and purchase of a used vehicle, proved to be a very pleasant one. I drove from Birmingham MI to find the perfect car for my boy. First time for me to b purchase of a used vehicle, proved to be a very pleasant one. I drove from Birmingham MI to find the perfect car for my boy. First time for me to buy a used car, as I've always focused on NEW. But, honestly, I was treated as if I was buying a new car. I was referred to Mike Kraus, and he was phenomenal. Very personable individual. He clearly knows how to treat a customer, even a used-car customer, as a guest in the dealership. I will definitely recommend my friends and colleagues to Mike, his financial guy Jeremiah, and LaFontaine. GREAT TEAM! More
after 3 calls and waiting over 45minutes I finally was able to talk with service. after setting up the appointment I was told that a car wouldn't be available which goes against the warranty work policy able to talk with service. after setting up the appointment I was told that a car wouldn't be available which goes against the warranty work policy for cadillacs. I contacted Suburban Cadillac. Spoke with a service rep on the first call and they had a car available. Not sure what's up with LaFontain but GM needs to do an audit to prevent losing future customers. More
SERVICE FOR MY CAR COULDN'T POSSIBLY BE ANY EASIER OR MORE CONVENIENT. LOVE THIS DEALERSHIP, THE SERVICE AND EMPLOYEES ARE AMAZING!NO COMPLAINTS HERE. MORE CONVENIENT. LOVE THIS DEALERSHIP, THE SERVICE AND EMPLOYEES ARE AMAZING!NO COMPLAINTS HERE. More
My husband and I were looking to buy a mini van with less than perfect credit. J. P. worked hard to make that happen. He was right on top of things from the start. I felt like we were the only customers h than perfect credit. J. P. worked hard to make that happen. He was right on top of things from the start. I felt like we were the only customers he was dealing with. We found a van that was within our price range and had the vehicle by the next day. While we were waiting for the paperwork to be finalized before we signed, J.P. bought us dinner at the amazing bistro in the dealership. I would recommend J. P. Farmer to anyone looking for a car. He made it painless and fast to purchase a van I love. Thanks again J.P. Cathy Fox More
THEY TRULY TREAT YOU LIKE FAMILY.I HAVE PURCHASED A 2008, 2-2009^S,AND A 2012 VEHICLE.THERE IS A FRIENDLY ATMOSPHERE;CARING ,KNOWLEDGEABLE,PEOPLE.ANTHONY GRIMALDI IS GREAT. HE WILL WORK WITH YOU. HE WILL WOR 2-2009^S,AND A 2012 VEHICLE.THERE IS A FRIENDLY ATMOSPHERE;CARING ,KNOWLEDGEABLE,PEOPLE.ANTHONY GRIMALDI IS GREAT. HE WILL WORK WITH YOU. HE WILL WORK WITH YOU AFTER THE SALE,ON SERVICE OR ANY QUESTIONS YOU MAY HAVE.LAFONTAINE WILL ALWAYS BE MY FIRST CHOICE FOR A VEHICLE! SINCERLY,JAMES CALDWELL 3RD. More
My salesperson was Tonia Kelley and she was FANTASTIC !!! I have been working with her for one year to buy a PEP vehicle from GM. When my 2012 Cadillac SRX finally came, I was absolutely in love with the ca I have been working with her for one year to buy a PEP vehicle from GM. When my 2012 Cadillac SRX finally came, I was absolutely in love with the car and the service Tonia provided throughout the transaction. This is the first time I have purchased a car from this dealership and my first Cadillac as well and both experiences have been great. Tonia has a great personality and sense of humor and my experience was great. I also love the attention the dealership staff provide you whenever you come to the facility and the atmosphere is very professional and friendly. More
I was in the market for a new vehicle.Not sure if I wanted another SRX, Enclave, or a LaCross. Garnell took the time to go over vehicle Plus and Minuses on each of the three along with the ballpark fi wanted another SRX, Enclave, or a LaCross. Garnell took the time to go over vehicle Plus and Minuses on each of the three along with the ballpark figures. When I had decided on the Enclave, taken it for a lengthly test drive while he crunched the numbers, we sat down and worked out the sale. I have been buying and leasing since 1965 and have to say that this lease agreement and overall expierence I had working with Garnell Woolridge III was probably the most satisfying I've had. It was a pleasure doing business with him. More
It's always hassle free when working with DeAnna. Gets us what we want, when we need and at a great price. LaFontaine is a very friendly place to buy/lease a car and to have it serviced. Wish they would what we want, when we need and at a great price. LaFontaine is a very friendly place to buy/lease a car and to have it serviced. Wish they would open a dealership down in Florida. More
Grace Justice was just the best. Ansered my questions and if she was unshure, she soon was in touch with someone who had the answer. Would deal wiyh Grace again. also Mike walls was very good in the financi if she was unshure, she soon was in touch with someone who had the answer. Would deal wiyh Grace again. also Mike walls was very good in the financial part of the closing. Made the changes I needed without any problems. Thank You. Donald Drouillard More