
LaFontaine Cadillac Buick GMC
Highland, MI
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SEEING I HAD TO REWRITE THIS HERE WE GO AGAIN...I HAVE E-MAILED TO MANAGERS NO REPLY...THEY ARE AFRAID TO PUT ANYTHING ON A E-MAIL..THAT THEY MAY BE BOUND TO DO...THERE OVERALL SLOPPY IN HOW THEY DO PAPER E-MAILED TO MANAGERS NO REPLY...THEY ARE AFRAID TO PUT ANYTHING ON A E-MAIL..THAT THEY MAY BE BOUND TO DO...THERE OVERALL SLOPPY IN HOW THEY DO PAPERWORK...THERE GOOF UP AND EXPECT US TO PAY FOR IT...THEY GOT MORE DOWN PAYMENT THAN WE WANTED DOWN, AND IT ISNT GOING TO CHANGE OUR PAYMENT ANY.....NOW WE WILL E-MAIL OWNERS TO SEE IF THERE IS A RESPONSE FROM THERE...WONT OWN UP TO DAMAGE FOUNF AFTER SALE.....WHAT A JOKE More
Beau went above and beyond helping in getting the vehicle of choice. This is the second vehicle that we have gotten in the last 18 months. We are very happy with LaFontaine. I'm sure we'll be back for more of choice. This is the second vehicle that we have gotten in the last 18 months. We are very happy with LaFontaine. I'm sure we'll be back for more. More
Purchasing a new car is always a stressful process, but I was surprised with the way the sales person treated us and the way he did conduct everything. We thank you Mr. Ramon for considering us a family me was surprised with the way the sales person treated us and the way he did conduct everything. We thank you Mr. Ramon for considering us a family member since the beginning of the transaction. It looks like LaFontaine has improved its way to deal with the customers. A year ago, we gave up a purchasing there as one of the managers was very rude with us... Way to go LaFontaine. Customer satisfaction comes first... More
This was our first trip to a Lafontaine dealership and it will definately not be our last. We met David Koss whom was very professional yet very friendly and courteous to our needs and our wish list in lo will definately not be our last. We met David Koss whom was very professional yet very friendly and courteous to our needs and our wish list in looking for a new vehicle. We will definately be calling David when buying or leasing our next vehicle. Would highly recommend. Not only was the staff great, the location was state of the art. I really liked that it was GREEN location. Very impressive. More
I had a great experience leasing my Verano at LaFontaine I had a great experience leasing my Verano at LaFontaine Buick. Jaron was very helpful, friendly and professional. He made things happen that I had a great experience leasing my Verano at LaFontaine Buick. Jaron was very helpful, friendly and professional. He made things happen that needed to happen. I had some issues with the leasing company and and he helped me to resolve the problems, paving the way toward obtaining my new vehicle. He stayed in contact with me, updating me with information that helped me wrap up things with my turn-in vehicle, which eased my stress level tremendously! I was impressed with the dealership - the appearance, the friendliness, warmth and generous spirit I experienced there. Thank you, Jaron! Thank you LaFontaine! I'll be back! Sincerely, Peggy Fulcher More
I was told by a friend that I needed to call Kim Harbough at Lafontaine when I needed to get a new lease auto for my job. I was not disappointed at all, within 4 hours I was out the door with the help of he at Lafontaine when I needed to get a new lease auto for my job. I was not disappointed at all, within 4 hours I was out the door with the help of her manager Paul, with a new lease, GMC Acadia. The overall atmosphere and the friendliness of Kim and Paul was amazing and I felt comfortable. Thank you again for a great experience. More
I was very happy with the service that Kim Harbaugh gave me, and I really love the Cadillac SRX that she was able to find for me. I appreciate all the work she put in to find the exact color(outside and in me, and I really love the Cadillac SRX that she was able to find for me. I appreciate all the work she put in to find the exact color(outside and in). My experience with all the associates at LaFontaine was will always be remembered and I will always give a great recomondation to all and especially Kim. Also thanks to Bob Anderson for explaining to me about my new SRX. Cheryl Lyons More
I have dealt with John and Eric previously. They are a credit to the LaFontaine organization. LaFontaine is an extremely lucky organization to have two such capable employees working for them . I would credit to the LaFontaine organization. LaFontaine is an extremely lucky organization to have two such capable employees working for them . I would recommend them both to my friends. More
Everyone at LaFontaine went above and beyond to make sure I was treated like the most special customer they've ever had. I would and have recommended this dealership to anyone who is interested in buying a I was treated like the most special customer they've ever had. I would and have recommended this dealership to anyone who is interested in buying a car. More
We worked with Kenn Elliott at LaFontaine Buick-GMC-Cadillac when shopping for our Yukon Denali XL. Our experience with both LaFontaine and Mr. Elliott, in particular, was fantastic. Not onl Buick-GMC-Cadillac when shopping for our Yukon Denali XL. Our experience with both LaFontaine and Mr. Elliott, in particular, was fantastic. Not only did he take the time to explain all our our options as they related to leasing a vehicle, but he went the extra while to make my entire family feel comfortable and special. I wouldn't hesitate to recommend both this dealership and salesperson to anyone looking for purchase/lease a new vehicle. This is a first class operation. More