
LaFontaine Cadillac Buick GMC
Highland, MI
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From the moment I walked into the dealership Harvey was a joy to work with, and handled our negotiations with great professionalism. He made Mary and I very comfortable and is very knowledgable with the Cadi joy to work with, and handled our negotiations with great professionalism. He made Mary and I very comfortable and is very knowledgable with the Cadillac line, and the automotive industry in general. We could not be happier with the 2012 Cadillac CTS and Harvy helped guided us to the style and vechcle that best fit our needs. We now look forward to working with him again as we visit the dealership to service your new Cadillac. Once again, Harvey is a great guy, we had a great experience, and we are very, very satisfied with with the whole package/experience. More
My experience purchasing a SRX from Bob was outstanding. He is a true professional and a great person to work with. i am looking forward to deal with Bob on my next purchase and I certainly will recommend He is a true professional and a great person to work with. i am looking forward to deal with Bob on my next purchase and I certainly will recommend LaFontaine and especially Bob Anderson to my friends and relatives. Rainer Egelhof More
This is the second time that Jeff Lewis has been our Service Consultant for our GMC Van. Both times were great experiences. Courteous, friendly and a service professional. Parts were ordered and deli Service Consultant for our GMC Van. Both times were great experiences. Courteous, friendly and a service professional. Parts were ordered and delivered before the appointed service appointment and Jeff kept us in the loop on preparation for the suspension work. At the completion of the service work, future planned or optional work was identifed as well which allowed planning for this work at a future oil change visit. More
I recently purchased a Regal GS from Kelli Morland. Kelli was very professional in every way and did her best to get me the exact car with the options I wanted in the color I wanted, even though it had to be was very professional in every way and did her best to get me the exact car with the options I wanted in the color I wanted, even though it had to be driven up from Ohio! Kelli was very up front and honest with me and took the time to walk me through all the associated costs with purchasing a new car so there were no hidden costs. In going the extra mile, Kelli was able to arrange a loaner car for me to use for the weekend after I traded my car in. She was very prompt in returning all phone calls and I would highly suggest working with her. More
SEEING I HAD TO REWRITE THIS HERE WE GO AGAIN...I HAVE E-MAILED TO MANAGERS NO REPLY...THEY ARE AFRAID TO PUT ANYTHING ON A E-MAIL..THAT THEY MAY BE BOUND TO DO...THERE OVERALL SLOPPY IN HOW THEY DO PAPER E-MAILED TO MANAGERS NO REPLY...THEY ARE AFRAID TO PUT ANYTHING ON A E-MAIL..THAT THEY MAY BE BOUND TO DO...THERE OVERALL SLOPPY IN HOW THEY DO PAPERWORK...THERE GOOF UP AND EXPECT US TO PAY FOR IT...THEY GOT MORE DOWN PAYMENT THAN WE WANTED DOWN, AND IT ISNT GOING TO CHANGE OUR PAYMENT ANY.....NOW WE WILL E-MAIL OWNERS TO SEE IF THERE IS A RESPONSE FROM THERE...WONT OWN UP TO DAMAGE FOUNF AFTER SALE.....WHAT A JOKE More
Beau went above and beyond helping in getting the vehicle of choice. This is the second vehicle that we have gotten in the last 18 months. We are very happy with LaFontaine. I'm sure we'll be back for more of choice. This is the second vehicle that we have gotten in the last 18 months. We are very happy with LaFontaine. I'm sure we'll be back for more. More
Purchasing a new car is always a stressful process, but I was surprised with the way the sales person treated us and the way he did conduct everything. We thank you Mr. Ramon for considering us a family me was surprised with the way the sales person treated us and the way he did conduct everything. We thank you Mr. Ramon for considering us a family member since the beginning of the transaction. It looks like LaFontaine has improved its way to deal with the customers. A year ago, we gave up a purchasing there as one of the managers was very rude with us... Way to go LaFontaine. Customer satisfaction comes first... More
This was our first trip to a Lafontaine dealership and it will definately not be our last. We met David Koss whom was very professional yet very friendly and courteous to our needs and our wish list in lo will definately not be our last. We met David Koss whom was very professional yet very friendly and courteous to our needs and our wish list in looking for a new vehicle. We will definately be calling David when buying or leasing our next vehicle. Would highly recommend. Not only was the staff great, the location was state of the art. I really liked that it was GREEN location. Very impressive. More
I had a great experience leasing my Verano at LaFontaine I had a great experience leasing my Verano at LaFontaine Buick. Jaron was very helpful, friendly and professional. He made things happen that I had a great experience leasing my Verano at LaFontaine Buick. Jaron was very helpful, friendly and professional. He made things happen that needed to happen. I had some issues with the leasing company and and he helped me to resolve the problems, paving the way toward obtaining my new vehicle. He stayed in contact with me, updating me with information that helped me wrap up things with my turn-in vehicle, which eased my stress level tremendously! I was impressed with the dealership - the appearance, the friendliness, warmth and generous spirit I experienced there. Thank you, Jaron! Thank you LaFontaine! I'll be back! Sincerely, Peggy Fulcher More
I was told by a friend that I needed to call Kim Harbough at Lafontaine when I needed to get a new lease auto for my job. I was not disappointed at all, within 4 hours I was out the door with the help of he at Lafontaine when I needed to get a new lease auto for my job. I was not disappointed at all, within 4 hours I was out the door with the help of her manager Paul, with a new lease, GMC Acadia. The overall atmosphere and the friendliness of Kim and Paul was amazing and I felt comfortable. Thank you again for a great experience. More