LaFontaine Cadillac Buick GMC

I had a pretty good idea of what a good offer would be I had a pretty good idea of what a good offer would be and I appreciate that I got a very good offer on the first try. I don't really like or have I had a pretty good idea of what a good offer would be and I appreciate that I got a very good offer on the first try. I don't really like or have time to play paddy cake with dealers try to shave a few bucks. I think Mike and the dealer did a very good job of giving me a strong initial offer and then making it work on a couple of things I needed. Mike was very professional and made the process quick and seamless. Reed Kittredge More

Great dealership experience! John Lusk was very helpful and professional. Level of service was outstanding, including delivery of the vehicle to my home 2 hours from the dealership! Thank you John and team and professional. Level of service was outstanding, including delivery of the vehicle to my home 2 hours from the dealership! Thank you John and team, Ken Bickford More

The LaFontaine Family Dealership is the real deal. Based on my experience, the courteous friendly people, and the quality of the cars, I will always be purchasing through this dealership. My first contac on my experience, the courteous friendly people, and the quality of the cars, I will always be purchasing through this dealership. My first contact was thru an online inquiry with Katie Shefferly, Business Development Consultant. We chatted on line, emailed, & when it felt right she called to inquire how she could help me. I was looking for a high gas mileage car, it seemed as the mileage increased the car size decreased. I did not want to sacrifice safety for more mpg. She suggested the Buick Lacrosse Hybrid. About that time, I saw my brother, he had a new Buick Lacrosse, very sharp looking, and luxurious. He suggested I see John Edwards. I asked Katie to make the arrangements. When I went to LaFontaine the first time I was treated like family, no better than family, Katie took me over to John Edwards office in the Cadillac part of the dealership. I didn't know John sold Cadillac, and it didn't matter. He knew everything there was to know about Buick. He first took me on a tour of the dealership, he took pride in explaining the emphasis on the environmentally designed materials, used in the building. He showed me the boutique, salon, cafe, parts, waiting room, service area. Wow, I had never seen so many services and at a car dealership. He had arranged for me to drive a new Lacrosse while he had my Saturn Vue appraised. He showed me the different features of the car. I didn't know if I was ready yet, John was patient. Being able to test drive different vehicles made a big difference in the selection process. I was sold. When I picked up my car financial paper signing went smoothly. John, introduced me to Sherri Handley, Service Consultant, she went through the Welcome packet and explained service and the $9.95 oil change. What a great experience. I am so glad to have bought my Buick from LaFontaine, Katie, John, and Sherri, the others at the dealership made a new family member. I will always buy my new cars here. Sincerely, Al Qualman More

Lafontaine is the only dealership that I will ever buy a car from & De'anna Parks-Bloom is the only sales associate that I will do business with. She is awesome!! 2 years ago, I was driving a brand new Cadi car from & De'anna Parks-Bloom is the only sales associate that I will do business with. She is awesome!! 2 years ago, I was driving a brand new Cadillac & this year I just got a brand new Buick. Already looking forward to my next new car & seeing De'Anna again!!! More

Tonia was GREAT to work with! I will definetly recommend her to all my friends & family! Mike in Finance was also great to work with! her to all my friends & family! Mike in Finance was also great to work with! More

Tonia located our new replacement vehicle and had it available on short notice. We got a great vehicle at a great price. Mike handled the paperwork quickly and professionally. We could have p available on short notice. We got a great vehicle at a great price. Mike handled the paperwork quickly and professionally. We could have purchased a Lacrosse at a location closer to our home but chose to return to the Highland location. Thanks for a wonderful car buying experience. More

Had a problem with new tires. Finally resolved to my satisfaction but only after I said I would never do business there again. Unfortunatley they lety you get to that point. satisfaction but only after I said I would never do business there again. Unfortunatley they lety you get to that point. More

Tonia was extremely helpful and knowledgeable about the vehicles, the financing options and worked very hard to find the vehicle my wife wanted. The dealership is beautiful, I especially like the cafe and vehicles, the financing options and worked very hard to find the vehicle my wife wanted. The dealership is beautiful, I especially like the cafe and salon. While the paperwork was being prepared I had a haircut in the salon, that was so convenient for me. The service department is modern and clean, it was a great experience buying our new vehicle there, and I look forward to purchasing my next vehicle there. More

Greeted promptly when arriving for an oil change (First Time Visit) Then Kevin gave us a tour of the dealership and a couple of complimentry drinks. While the wait for our car was a little on the long side Time Visit) Then Kevin gave us a tour of the dealership and a couple of complimentry drinks. While the wait for our car was a little on the long side the friendliness of your people and the delishious sandwhich I had made it very bearable. I must admit this is a different style of dealership and we will definitely bring our Cadillac back for any service needed More

Our experience at LaFontaine Buick was great. The whole experience was none like we have ever experienced at any other dealership. Everyone was very friendly and helpful. Kim worked with us to help us get experience was none like we have ever experienced at any other dealership. Everyone was very friendly and helpful. Kim worked with us to help us get the vehicle we wanted and the payments we needed. We are a distance from the dealership and would not be able to pick up the vehicle until Saturday. Kim scheduled a driver to bring the car and paperwork to us, she said it would be a very easy process and it was. The person who delivered the car was so pleasant and helpful and made the process go very smoothly. Kim followed up with us to make sure everything went smoothly and to thank us for our business, which we really appreciated. This is a great service. We would highly recommend the LaFontaine Group and will be back ourselves. Thank you for the great hassle free service. Sincerely, Jim and Sandy Lord More