LaFontaine Cadillac Buick GMC

We got a great deal and exceptional customer service on a CTS 2 year lease. This is the second vehicle we have leased from LaFontaine Cadillac, and Paul and De Anna have, again, exceeded our expectations! CTS 2 year lease. This is the second vehicle we have leased from LaFontaine Cadillac, and Paul and De Anna have, again, exceeded our expectations! We will definitely be back to see them in 2 years. We got the family deal!!! More

I FOUND THE STAFF VERY INFORMATIVE AND SO READY TO HELP YOU....WENT TO THE DEALERSHIP DUE TO CONVENIENCE OF MAINTENANCE AND REPAIR WORK....LIVE IN HIGHLAND SO VERY CONVENIENT. YOU....WENT TO THE DEALERSHIP DUE TO CONVENIENCE OF MAINTENANCE AND REPAIR WORK....LIVE IN HIGHLAND SO VERY CONVENIENT. More

I came into your dealership on Wednesday May,16,2012 for a oil change. Tony Hernendez was very nice and even told me about a voluntary recall on Chevy Cobalt. He also described to me the differnce between m a oil change. Tony Hernendez was very nice and even told me about a voluntary recall on Chevy Cobalt. He also described to me the differnce between my cabin filter and mt regular air filter which I had replaced back in February. I am always treated with the most respect when I am at your dealership and would recommend it to anyone. More

I had a pretty good idea of what a good offer would be I had a pretty good idea of what a good offer would be and I appreciate that I got a very good offer on the first try. I don't really like or have I had a pretty good idea of what a good offer would be and I appreciate that I got a very good offer on the first try. I don't really like or have time to play paddy cake with dealers try to shave a few bucks. I think Mike and the dealer did a very good job of giving me a strong initial offer and then making it work on a couple of things I needed. Mike was very professional and made the process quick and seamless. Reed Kittredge More

Great dealership experience! John Lusk was very helpful and professional. Level of service was outstanding, including delivery of the vehicle to my home 2 hours from the dealership! Thank you John and team and professional. Level of service was outstanding, including delivery of the vehicle to my home 2 hours from the dealership! Thank you John and team, Ken Bickford More

The LaFontaine Family Dealership is the real deal. Based on my experience, the courteous friendly people, and the quality of the cars, I will always be purchasing through this dealership. My first contac on my experience, the courteous friendly people, and the quality of the cars, I will always be purchasing through this dealership. My first contact was thru an online inquiry with Katie Shefferly, Business Development Consultant. We chatted on line, emailed, & when it felt right she called to inquire how she could help me. I was looking for a high gas mileage car, it seemed as the mileage increased the car size decreased. I did not want to sacrifice safety for more mpg. She suggested the Buick Lacrosse Hybrid. About that time, I saw my brother, he had a new Buick Lacrosse, very sharp looking, and luxurious. He suggested I see John Edwards. I asked Katie to make the arrangements. When I went to LaFontaine the first time I was treated like family, no better than family, Katie took me over to John Edwards office in the Cadillac part of the dealership. I didn't know John sold Cadillac, and it didn't matter. He knew everything there was to know about Buick. He first took me on a tour of the dealership, he took pride in explaining the emphasis on the environmentally designed materials, used in the building. He showed me the boutique, salon, cafe, parts, waiting room, service area. Wow, I had never seen so many services and at a car dealership. He had arranged for me to drive a new Lacrosse while he had my Saturn Vue appraised. He showed me the different features of the car. I didn't know if I was ready yet, John was patient. Being able to test drive different vehicles made a big difference in the selection process. I was sold. When I picked up my car financial paper signing went smoothly. John, introduced me to Sherri Handley, Service Consultant, she went through the Welcome packet and explained service and the $9.95 oil change. What a great experience. I am so glad to have bought my Buick from LaFontaine, Katie, John, and Sherri, the others at the dealership made a new family member. I will always buy my new cars here. Sincerely, Al Qualman More

Lafontaine is the only dealership that I will ever buy a car from & De'anna Parks-Bloom is the only sales associate that I will do business with. She is awesome!! 2 years ago, I was driving a brand new Cadi car from & De'anna Parks-Bloom is the only sales associate that I will do business with. She is awesome!! 2 years ago, I was driving a brand new Cadillac & this year I just got a brand new Buick. Already looking forward to my next new car & seeing De'Anna again!!! More

Tonia was GREAT to work with! I will definetly recommend her to all my friends & family! Mike in Finance was also great to work with! her to all my friends & family! Mike in Finance was also great to work with! More

Tonia located our new replacement vehicle and had it available on short notice. We got a great vehicle at a great price. Mike handled the paperwork quickly and professionally. We could have p available on short notice. We got a great vehicle at a great price. Mike handled the paperwork quickly and professionally. We could have purchased a Lacrosse at a location closer to our home but chose to return to the Highland location. Thanks for a wonderful car buying experience. More

Had a problem with new tires. Finally resolved to my satisfaction but only after I said I would never do business there again. Unfortunatley they lety you get to that point. satisfaction but only after I said I would never do business there again. Unfortunatley they lety you get to that point. More