
LaFontaine Cadillac Buick GMC
Highland, MI
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Tonia was extremely helpful and knowledgeable about the vehicles, the financing options and worked very hard to find the vehicle my wife wanted. The dealership is beautiful, I especially like the cafe and vehicles, the financing options and worked very hard to find the vehicle my wife wanted. The dealership is beautiful, I especially like the cafe and salon. While the paperwork was being prepared I had a haircut in the salon, that was so convenient for me. The service department is modern and clean, it was a great experience buying our new vehicle there, and I look forward to purchasing my next vehicle there. More
Greeted promptly when arriving for an oil change (First Time Visit) Then Kevin gave us a tour of the dealership and a couple of complimentry drinks. While the wait for our car was a little on the long side Time Visit) Then Kevin gave us a tour of the dealership and a couple of complimentry drinks. While the wait for our car was a little on the long side the friendliness of your people and the delishious sandwhich I had made it very bearable. I must admit this is a different style of dealership and we will definitely bring our Cadillac back for any service needed More
Our experience at LaFontaine Buick was great. The whole experience was none like we have ever experienced at any other dealership. Everyone was very friendly and helpful. Kim worked with us to help us get experience was none like we have ever experienced at any other dealership. Everyone was very friendly and helpful. Kim worked with us to help us get the vehicle we wanted and the payments we needed. We are a distance from the dealership and would not be able to pick up the vehicle until Saturday. Kim scheduled a driver to bring the car and paperwork to us, she said it would be a very easy process and it was. The person who delivered the car was so pleasant and helpful and made the process go very smoothly. Kim followed up with us to make sure everything went smoothly and to thank us for our business, which we really appreciated. This is a great service. We would highly recommend the LaFontaine Group and will be back ourselves. Thank you for the great hassle free service. Sincerely, Jim and Sandy Lord More
Kelli did an awsome job of taking care of us on the phone and when we went to pick up our NEW GMC 2500HD Denali crew cab pickup. It is the most fantastic dealership we have ever been to, (and we have bought and when we went to pick up our NEW GMC 2500HD Denali crew cab pickup. It is the most fantastic dealership we have ever been to, (and we have bought a lot of new trucks). Can't say enough positive things about Kelli and LaFontaine GMC. Would recommend to everyone looking to buy a new truck, or car for that matter to check them out first!!!! More
Overall the buying experience was very pleasant. The price seemed right and Mary Ann, and the rest of the staff, went out of their way to simplify the leasing process. I would buy from Lafontaine again price seemed right and Mary Ann, and the rest of the staff, went out of their way to simplify the leasing process. I would buy from Lafontaine again and not think twice about looking around for a better deal. My 2012 Buick Lacrosse exceeds my expectations. I have received many compliments on the style of this auto. Buick did a great job of making the Lacrosse an "eye popper". It stands out in all respects.Performance and quality are great. More
Our experience with Tonia was great. She was professional, thorough and friendly. Everything that we agreed to was accurately set forth in the paperwork. She worked hard to increase the price of professional, thorough and friendly. Everything that we agreed to was accurately set forth in the paperwork. She worked hard to increase the price of my trade-in and delivered everything as promised. The vehicle was ready as promised and she explained everything we had questions on and asked us to call if we had any further questions. We would be happy to work with Tonia again. Mike was very thorough and friendly when he explained the details of our financial transaction. Terry and Lori Szklarski More
Getting an oil change for $9.95 already is a deal, but going to this dealership is an even larger plus. The treatment from the employee's is outstanding; they hold the door for you, receive free drink ca going to this dealership is an even larger plus. The treatment from the employee's is outstanding; they hold the door for you, receive free drink cards, keep you updated on how much longer the service on your car is going to take, and overall give outstanding customer service. I have recommended this dealership to friends who are looking for a good one and I will always come back here. Good customer service is hard to come by and this dealership is clearly the best. I want to thank the employees for their hard work and hope they are recognized for helping put their name out there as one of the good ones. I truly getting my car serviced here and appreciate all that you guys do. Keep it up! More
extremely awesome experience! John was not at all from the "Used Car Salesman" mold. The whole transaction would have taken about 20 minutes from the test drive to negotiation to signing paperwork if he the "Used Car Salesman" mold. The whole transaction would have taken about 20 minutes from the test drive to negotiation to signing paperwork if he hadn't bought lunch for us at the Deli located IN the dealership! Highly recommend this place and ask for John Lusk. More
Was greeted at the door by Grace and she was very helpful and I felt no "pressure" to buy. In the end, I got a great deal and picked up a great vehicle in the 2012 Regal Turbo. Transaction was fast and eas and I felt no "pressure" to buy. In the end, I got a great deal and picked up a great vehicle in the 2012 Regal Turbo. Transaction was fast and easy and post sale Grace also did a great job of making sure I understood all the vehicle features. I was so pleased that I sent a message to my former colleagues at GM telling them about the car and how well I was treated at LaFontaine! More
If you go to Lafontaine........you will NEVER go anywhere else! I look forward to visiting again, even for just the soup! This is the dealership of the future, today. else! I look forward to visiting again, even for just the soup! This is the dealership of the future, today. More