LaFontaine Cadillac Buick GMC

The best dealership I have ever been in to complete a deal. My salesperson Josh was awesome due to the speed at which he got my deal completed. Jeremy, the finance manager, was great to work with and a deal. My salesperson Josh was awesome due to the speed at which he got my deal completed. Jeremy, the finance manager, was great to work with and accomodating to all areas of concern. The tour of the dealership just sealed the deal because it just shows how the relationship with the entire company will be ongoing through the duration of ownership of my car. More

Leasing a new 2012 Escalade to replace an Audi A4 convertible. We are very loyal to Cadillac and working with John Foglio. We have worked with him at this dealership and when he was previously at Saa convertible. We are very loyal to Cadillac and working with John Foglio. We have worked with him at this dealership and when he was previously at Saab of Troy. The customer service has always been great! More

My experience at LaFontaine Buick GMC, Cadillac was tremendous. I met my salesperson Kelli Morland with a smile and a handshake, and test drove a Regal. Much to my surprise, I did not think I would get tremendous. I met my salesperson Kelli Morland with a smile and a handshake, and test drove a Regal. Much to my surprise, I did not think I would get anything other than another SUV. As Kelli pointed out, the Regal offered many amenities and the 2 year lease option was very much a bonus. After viewing several different types of Regal's, I saw one with special wheels that Kelli and her manager worked dilligently on to see that it would fit into my budget. It had everything that I needed, and along with the extra mile that Kelli and everyone at the dealership went for me, signing on the dotted line was the easy part. I appreciate the way that I was treated at LaFontaine, and will definitely be visiting there in the future for all my driving needs. More

THIS WAS MY FIRST VISIT TO THIS DEALER AND I WAS THIS WAS MY FIRST VISIT TO THIS DEALER AND I WAS PLEASANTLY SURPRISED. MY SALESPERSON GRACE JUSTICE WAS VERY HELPFUL AND ATTENTIVE THROUGHOUT THE THIS WAS MY FIRST VISIT TO THIS DEALER AND I WAS PLEASANTLY SURPRISED. MY SALESPERSON GRACE JUSTICE WAS VERY HELPFUL AND ATTENTIVE THROUGHOUT THE WHOLE SALES PROCESS. SHE TOOK BOTH MYSELF AND MY WIFE ON A TOUR OF THE FACILITIES AND EXPLAINED WHAT I WOULD NEED TO DO FOR FUTURE SERVICE NEEDS.SHE WAS VERY STRAIGHTFORWARD AND MADE THE WHOLE PROCESS FOR MYSELF AND MY WIFE VERY ENJOYABLE More

From the initial greeting into the service area to the waiting area, every person i dealt with actually presented a sincere interest in what they could do to help. The work was done in a accordance with waiting area, every person i dealt with actually presented a sincere interest in what they could do to help. The work was done in a accordance with the projected time that it took. My car was clean on the inerior and was also cleaned on the exterior. This is the type of dealership experience that will keep myself as well as other customers coming back. LaFontain is a credit to the GM corporation. Mark Lammert More

I've been servicing two vehicles at LaFontaine for 8 years now. Every experience has been positive from the greeting after entering the service bay, to the punctual and factual discussion with the Servi years now. Every experience has been positive from the greeting after entering the service bay, to the punctual and factual discussion with the Service Advisor. Customer waiting area is professional in every way and the ride home/ride back service is tops. The ability to set-up a service appointment time, coupled with an excellent projection of service completion time, helps the service experience go quickly. More

Just as with my first vehicle purchase at LaFontaine, this second one was just as great. Dave Koss was able to find the exact Buick LaCrosse I was looking for and made the entire transaction (including a this second one was just as great. Dave Koss was able to find the exact Buick LaCrosse I was looking for and made the entire transaction (including a fair trade-in) very pleasant. The car was delivered on time and Dave made sure that I was made familiar with all it's features. Thank you. I also wanted to thank the rest of the team for a warm welcome, from finance to the service department. And finally, I would not visit any other dealer for service. This a top-notch organization focused on customer satisfaction. More

Maryanne was awesome. I went to the dealership just checking out the Cadillacs.I knew I wanted one but wasn't sure if I could really afford one. When I sat down to talk to Maryanne she was so knowledge checking out the Cadillacs.I knew I wanted one but wasn't sure if I could really afford one. When I sat down to talk to Maryanne she was so knowledgeable and knew what she was talking about. I got the car I wanted and stayed in my price range. I love my car and I would recommend Maryanne to anyone. I know she would take care of them. I will be back to buy again. More

I would go again to LaFontaine in a heartbeat and I would specifically ask for Kim. She is the greatest! Our whole experience was very satisfying. Only negative thing was: Couldn't you be just a little specifically ask for Kim. She is the greatest! Our whole experience was very satisfying. Only negative thing was: Couldn't you be just a little closer!!! More

I was so stressed and needed to make a purchase right away, I wasn't the most friendly customer at the time and still was given awesome customer service. I'd highly recommend all my friends who are too b away, I wasn't the most friendly customer at the time and still was given awesome customer service. I'd highly recommend all my friends who are too busy and want to make important decisions with excellent staff support. I was treated like I was buying a Bentley! I will definitely be back:) Thanks J.B. More