LaFontaine Cadillac Buick GMC

Paid $5,300 plus for a '98 Cadillac Deville, good price, but it came with alot of hitches. Should have walked out of the sales room the first time the salesman began to hedge on needed repairs. Had the ca but it came with alot of hitches. Should have walked out of the sales room the first time the salesman began to hedge on needed repairs. Had the car inspected by another dealership and bringing it back to LaFontaine, cost us another $600+ for absolute critical repairs. The main response I received when I questioned their responsibility was "It's Used!" I guess they saw me coming. I saved to buy a good used car for over 2 years. Now I have this. Hope it lasts for awhile. More

The best dealership I have ever been in to complete a deal. My salesperson Josh was awesome due to the speed at which he got my deal completed. Jeremy, the finance manager, was great to work with and a deal. My salesperson Josh was awesome due to the speed at which he got my deal completed. Jeremy, the finance manager, was great to work with and accomodating to all areas of concern. The tour of the dealership just sealed the deal because it just shows how the relationship with the entire company will be ongoing through the duration of ownership of my car. More

This purchase was quite satisfactory. De Anna Bloom was able to find the car I wanted in a matter of minutes. I have been dealing with this dealership since it was Osborn in Milford. able to find the car I wanted in a matter of minutes. I have been dealing with this dealership since it was Osborn in Milford. More

This is an outstanding dealership and one that I have used before --- and will hopefully use again, for both new car purchase and service. Our salesman, David Koss, did an excellent job of locating a ve used before --- and will hopefully use again, for both new car purchase and service. Our salesman, David Koss, did an excellent job of locating a vehicle that matched our specifications, and explaining the purchase requirements. The completion of the entire selection, purchase, and financial agreement processes were handled in a very expeditious and professional manner. More

Leasing a new 2012 Escalade to replace an Audi A4 convertible. We are very loyal to Cadillac and working with John Foglio. We have worked with him at this dealership and when he was previously at Saa convertible. We are very loyal to Cadillac and working with John Foglio. We have worked with him at this dealership and when he was previously at Saab of Troy. The customer service has always been great! More

My experience at LaFontaine Buick GMC, Cadillac was tremendous. I met my salesperson Kelli Morland with a smile and a handshake, and test drove a Regal. Much to my surprise, I did not think I would get tremendous. I met my salesperson Kelli Morland with a smile and a handshake, and test drove a Regal. Much to my surprise, I did not think I would get anything other than another SUV. As Kelli pointed out, the Regal offered many amenities and the 2 year lease option was very much a bonus. After viewing several different types of Regal's, I saw one with special wheels that Kelli and her manager worked dilligently on to see that it would fit into my budget. It had everything that I needed, and along with the extra mile that Kelli and everyone at the dealership went for me, signing on the dotted line was the easy part. I appreciate the way that I was treated at LaFontaine, and will definitely be visiting there in the future for all my driving needs. More

THIS WAS MY FIRST VISIT TO THIS DEALER AND I WAS THIS WAS MY FIRST VISIT TO THIS DEALER AND I WAS PLEASANTLY SURPRISED. MY SALESPERSON GRACE JUSTICE WAS VERY HELPFUL AND ATTENTIVE THROUGHOUT THE THIS WAS MY FIRST VISIT TO THIS DEALER AND I WAS PLEASANTLY SURPRISED. MY SALESPERSON GRACE JUSTICE WAS VERY HELPFUL AND ATTENTIVE THROUGHOUT THE WHOLE SALES PROCESS. SHE TOOK BOTH MYSELF AND MY WIFE ON A TOUR OF THE FACILITIES AND EXPLAINED WHAT I WOULD NEED TO DO FOR FUTURE SERVICE NEEDS.SHE WAS VERY STRAIGHTFORWARD AND MADE THE WHOLE PROCESS FOR MYSELF AND MY WIFE VERY ENJOYABLE More

From the initial greeting into the service area to the waiting area, every person i dealt with actually presented a sincere interest in what they could do to help. The work was done in a accordance with waiting area, every person i dealt with actually presented a sincere interest in what they could do to help. The work was done in a accordance with the projected time that it took. My car was clean on the inerior and was also cleaned on the exterior. This is the type of dealership experience that will keep myself as well as other customers coming back. LaFontain is a credit to the GM corporation. Mark Lammert More

I've been servicing two vehicles at LaFontaine for 8 years now. Every experience has been positive from the greeting after entering the service bay, to the punctual and factual discussion with the Servi years now. Every experience has been positive from the greeting after entering the service bay, to the punctual and factual discussion with the Service Advisor. Customer waiting area is professional in every way and the ride home/ride back service is tops. The ability to set-up a service appointment time, coupled with an excellent projection of service completion time, helps the service experience go quickly. More

Just as with my first vehicle purchase at LaFontaine, this second one was just as great. Dave Koss was able to find the exact Buick LaCrosse I was looking for and made the entire transaction (including a this second one was just as great. Dave Koss was able to find the exact Buick LaCrosse I was looking for and made the entire transaction (including a fair trade-in) very pleasant. The car was delivered on time and Dave made sure that I was made familiar with all it's features. Thank you. I also wanted to thank the rest of the team for a warm welcome, from finance to the service department. And finally, I would not visit any other dealer for service. This a top-notch organization focused on customer satisfaction. More