
LaFontaine Chevrolet Dexter
Dexter, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Made me a GM convert I never owned a GM vehicle and thought I never would until I drove a family member to Lafontaine to drop off their paperwork. I was kind of giving the I never owned a GM vehicle and thought I never would until I drove a family member to Lafontaine to drop off their paperwork. I was kind of giving the salesman a hard time and jokingly asked him if he thought he could convert me from my current car to a GM. He said he'd like to try so the bet was on. Since my current lease was about up I was already looking for a mid size SUV and had another make and model in mind. The salesman, Tony began talking to me about a new Equinox and by the time I left I was interested. My husband and I talked about it that night and decided to talk to 2 other dealers and see what they had to say about similar vehicles. One came no where near the pricing Tony was quoting and the other vehicle just wasn't as nice as the Equinox I had seen so I went back to Lafontaine and asked Tony to give me all the details of a new lease and what exactly were the benefits they were going to offer. I have to say he blew me out of the water with the final deal. They gave very good pricing and the benefits were beyond anything I expected. I literally just dropped my old vehicle off, signed the new documents and drove off in a beautiful new car. I will be back again and I will highly recommend this salesman and dealership to all my friends, family. Thank you Tony and Lafontaine! More
New Car thank you to Keith Brothers and Tony Duncan they went above and beyond and made me drivable again My in laws also got a car there thank you again thank you to Keith Brothers and Tony Duncan they went above and beyond and made me drivable again My in laws also got a car there thank you again More
Excellent Customer Service We love Lafontaine we always feel comfortable here , when you walk in to the showroom everyone goes out of their way to make sure you are being helped We love Lafontaine we always feel comfortable here , when you walk in to the showroom everyone goes out of their way to make sure you are being helped or if you want water , coffee ext. We have always worked with Robert Halfacre he is always very helpful knowledgeable and goes out of his way to try to get you the best deal possible. We have purchased 3 vehicles from him and have referred a friend. More
The front man Every business that specializes in customer service needs a great front man. Lafontaine Chevy has that in Jason Barron. Jason has a unique style of co Every business that specializes in customer service needs a great front man. Lafontaine Chevy has that in Jason Barron. Jason has a unique style of conversation that reminds me of talking with an old pal. I've had friends tell me they request Jay when they call for service. He knows his stuff. More
Poor used saled department I was interested in a used car on this dealerships lot. I talked to the sales department and they sent me a few pictures of the vehicle (no problem a I was interested in a used car on this dealerships lot. I talked to the sales department and they sent me a few pictures of the vehicle (no problem at this point). After texting the saleperson that I would like to come by, he mentioned the vehicle may not be there and he would have to check on it. He texted me after I commited to my drive home from work that the vehicle was there and when I had planned to come by, I told him I was not going to make it until Thursday (being Monday). He then texted a nasty gram that I will not document, and said he had to pull the vehicle from the other facility..... Not sure why he did not call me and explain the situation, because it would have save him a sale. Just bought my new to me car from another dealership... sucks to be him. More
Amazing service This dealership does awesome service on both of our vehicles, it's the only place we take them. They have a great and knowledgeable staff who's always This dealership does awesome service on both of our vehicles, it's the only place we take them. They have a great and knowledgeable staff who's always willing to answer your questions. More
Quick and Reliable LaFontaine's Dealership in Dexter is always fast and reliable. I was in for a lube, oil change and filter and a tire rotation. I was in and out in 4 LaFontaine's Dealership in Dexter is always fast and reliable. I was in for a lube, oil change and filter and a tire rotation. I was in and out in 45 minutes. I have always had good service from LaFontaine Chevrolet in Dexter, MI More
Great Experience! I walked into the showroom to get a brochure on the 2015 Equinox. Dale came up and asked If I found what I was looking for, if I had any questions an I walked into the showroom to get a brochure on the 2015 Equinox. Dale came up and asked If I found what I was looking for, if I had any questions and if I would like to take one for a test drive. I fell in love with the Equinox! And Dale went above and beyond to help me drive mine home. Thank you Dale. :) More
Be prepared for LaFontaine to exceed your expectations! I had been saving up a growing list of minor but annoying warranty issues with my Cruze for almost two years, and I simply hadn't addressed them becau I had been saving up a growing list of minor but annoying warranty issues with my Cruze for almost two years, and I simply hadn't addressed them because I didn't have a dealer I could trust to complete the repairs. I was less than impressed with my original selling dealer early on and have chosen never to return there. LaFontaine was recommended to me by a friend and fellow Cruze owner, who had his car serviced here as well. As I approached the three year and 36k mile mark, knowing that my repairs would involve a lot of work, I decided to give them a shot. I'm so glad I did! Dan was awesome to work with- he understood what I was saying, never once criticized my knowledge of my car (unlike so many other dealers), and we were able to have a good discussion on what exactly needed to be done. I left the drop off appointment with a high confidence that they would address everything on my list as if it was their own car, and they did exactly that. Dan also followed up with daily status updates until the car was ready, which was VERY much appreciated! Kurt Kuehne, the tech assigned to the job, did a good job in making sure everything was reassembled correctly and that all issues were addressed. Also, thanks to Heather Norman for following up to make sure everything was completed to my satisfaction. The high quality experience I had with this visit has made me a LaFontaine customer for life, and I will most definitely pass along the recommendation! More
Service Excellence My GMC Sierra fuel gauge was not working, I was on vacation out of state, took the vehicle to 2 different shops one of which was a Chevy dealership an My GMC Sierra fuel gauge was not working, I was on vacation out of state, took the vehicle to 2 different shops one of which was a Chevy dealership and they could not fix it. I brought it the Lafontaine in Dexter and they were able to diagnose and repair the problem promptly! Not only did they fix the problem they fixed the other shop and dealership's poor workmanship! More