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LaFontaine Chevrolet Dexter
Dexter, MI
371 Reviews
Why settle for less when you can shop with the best at LaFontaine Chevrolet Dexter? We are honored to welcome you to our state-of-the-art dealership and into Michigan's most trusted and revered automotive legacy—so, what are you waiting for?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 371 reviews
July 27, 2015
Service Great service by Jason Barron! He is so helpful. He make sure everything is taken care of and all service is up to date on our vehicles. Great service by Jason Barron! He is so helpful. He make sure everything is taken care of and all service is up to date on our vehicles. More
by executivebEtS1
Employees Worked With
Jason Barron
July 18, 2015
Great new car buying experience I got interested in a Volt as gas prices are down and a new model was coming out, so I expect the GM would be wanting to move the older models. It tal I got interested in a Volt as gas prices are down and a new model was coming out, so I expect the GM would be wanting to move the older models. It talked to the closest dealer and felt pressured to act but not numbers close to those advertized. My next try was through the Costo Auto Program which got me in contact with La Fontaine. When I went in, I worked with Robert Halfacre, who was thorough, patience, well versed. It took a couple hours to find the right car and the best terms. This was the first time I've leased so had a lot questions, which he answered. When I came in a couple days later, he had everything prepared and we quickly went through the paperwork. I was out in 40 minutes including a run through of features. What I really appreciate with Robert was, he listened to what I was looking for and didn't try to sell me anything else. There was none of the "I have to check with the sales manager" song and dance, nor at the closing, any "oops there's an extra charge" tricks. It was the best car buying experience I've had. More
by dave.volt
Employees Worked With
June 04, 2015
Great Service! I just bought 2 vehicles from Mike Law and was extremely happy withthe service. I work 1.5 hrs away, he had a car dropped off for to me to test drive I just bought 2 vehicles from Mike Law and was extremely happy withthe service. I work 1.5 hrs away, he had a car dropped off for to me to test drive and did almost all of the deal through email and phone. It was very convient. He quoted me on my finace's lease and we swapped both cars in under 3 hrs. I've gotten 4 cars from Mike now and he's my first call for anything car related More
by tmac10184
Employees Worked With
Mike Law
April 15, 2015
worst dealer ever!! I bought a used Cadillac from them they advertised that everything was OK on it. I test drove and everything seemed to be OK. I couldnt test some feat I bought a used Cadillac from them they advertised that everything was OK on it. I test drove and everything seemed to be OK. I couldnt test some features due to weather. They told me if I had any problems with it to just call or bring it back. When weather got better, I noticed that the moonroof wouldn't open. There was a huge rip in carpet covered by the floor mat. The car leaks when raining or washed in car wash. There is a need for 2000.00 were the repairs. I hate this dealer and I am considering suing them right now. I have already called my lawyer. More
by jfredenburg
Employees Worked With
Keith Davey
January 26, 2015
Brian Lakey Lafontaine of Dexter is really a No good place for those of color, if you want to KNOW what it's like to be a minority then shop here. I feel bad beca Lafontaine of Dexter is really a No good place for those of color, if you want to KNOW what it's like to be a minority then shop here. I feel bad because I know the town of Dexter is trying so hard to bring people together but this dealership is the Ferguson of MI. Brian Lakey you know what your about and so do I. More
by R
August 27, 2014
Our Salesman, Steve Azar, was terrific I've bought a few cars through the years and I can honestly say that our Salesman, Steve Azar, is probably the best salesman I've ever had. He is the I've bought a few cars through the years and I can honestly say that our Salesman, Steve Azar, is probably the best salesman I've ever had. He is the reason why I'm giving a 5 star rating to LaFontaine Chevy, Through each step of our buying process, Steve truly seemed to want give us the best buying experience and genuinely wanted to make sure we were happy. In fact, after the we had purchased the used vehicle, the 2 remotes that we received was not fully functional. Inexplicably, LaFontaine Chevy or Chevy has a policy that would only cover one of the remotes and we would have to pay for a fully functional second remote. Steve recognized my dissatisfaction, and before I even had a chance to express my disappointment, Steve had purchased the second remote out of his own pocket. Again, his concern for my satisfaction throughout the process is why I had a positive experience...and why I am giving a 5 star rating. More
by stgood
Employees Worked With
Stephan Azar
August 05, 2014
The best dealership and staff Excellent experience working with Tony Duncan and Lafontaine staff. Exactly what I needed and the only place could make happen on my terms. Best ever! Excellent experience working with Tony Duncan and Lafontaine staff. Exactly what I needed and the only place could make happen on my terms. Best ever! More
by Zanetracy
Employees Worked With
Tony Duncan
July 30, 2014
Excellent! All the employees are very helpful and friendly. They will share which work needs done on your care, but they do not try to push you to have it done. All the employees are very helpful and friendly. They will share which work needs done on your care, but they do not try to push you to have it done. I have been going to this dealership for new vehicles, repairs and oil changes for the past 20 years and have never had a bad experience. AND you can't beat the $9.95 oil changes. I would highly recommend this dealership to anyone. More
by lmccarth
Employees Worked With
Other Employees :
Mike Law, Steve Taylor, Jason Barron, Keith Davey
July 22, 2014
Another great experience with the LaFontaine Team A very good experience again on a lease turn in and a new 2014 Chevy Impala LTZ lease continuation. Price was right where I needed it to be per mont A very good experience again on a lease turn in and a new 2014 Chevy Impala LTZ lease continuation. Price was right where I needed it to be per month. I'll be back again later this year. More
by Rhincks
Employees Worked With
Chrissie, Keough
July 20, 2014
New 2014 Chevy Malibu brake system recall I brought in my new 2014 Chevy Malibu for a brake system recall issue. I requested that oil/lube and tire rotation service also be performed (if poss I brought in my new 2014 Chevy Malibu for a brake system recall issue. I requested that oil/lube and tire rotation service also be performed (if possible). All that work was performed in ~1 hour, and at no cost to me! THANK YOU! More
by donevich
Employees Worked With
Jason Barron
