LaFontaine Chevrolet Dexter

I spent about a month shopping for a new crossover and looked at the "big three" plus numerous imports. I finally narrowed it down to the Chevy equinox or the CR-v. During this search I actually took th looked at the "big three" plus numerous imports. I finally narrowed it down to the Chevy equinox or the CR-v. During this search I actually took three test drives with Dominic Fracassi and he was great to deal with the entire time with no pressure at all. When I finally made up my mind on the LT2 with the particular color and options I wanted I thought it would be impossible to find the car but he found it quickly and it was as promised. the price was better than a other local dealers price. In fact, the other local dealer advertised "beating anyone's else price but they wouldn't. I am impressed with the staff and the facility there and I enjoyed a good doughnut or two as well!! More

I have many reasons for coming to your dealership, First of which is Jeremy Phelps. We have dealt with Jeremy in the past and have always come away knowing that we have been dealt with fairly and honestly. of which is Jeremy Phelps. We have dealt with Jeremy in the past and have always come away knowing that we have been dealt with fairly and honestly. We are confidant that when we let Jeremy know that we are looking for a new vehicle, he knows exactly what we want and he will find it and always keep our best interest as his prime concern. Jeremy has done this again and again and we come away with the feeling of satisfaction. It took us a very long time to find a dealership and sales person that has our total respect, we have that with you. Secondly, we have always had nothing but positive results from your service department. The work was done quickly and at a very good price. Last, your new building is just fantastic. Your new facility is a modern but warm place to do to business and is a great addition to the community. KEEP UP THE GOOD WORK! More

My experience purchasing a 2013 Volt was outstanding! It was the easiest and most pleasant vehicle purchase experience I have ever had! Jeremy took care of everything and even had my vehicle delivered to t was the easiest and most pleasant vehicle purchase experience I have ever had! Jeremy took care of everything and even had my vehicle delivered to the restaurant where I was having dinner!!! He then agreed to meet me at a later date to ensure that I fully understood all of the features of the vehicle. What a great experience! Thank you! More

Robert: Listens well, observes more, understood why I dropped by to purchase a new Malibu. Very professional in moving the purchase towards my needs after trading in my 2010 Silverado. Provided excellent dropped by to purchase a new Malibu. Very professional in moving the purchase towards my needs after trading in my 2010 Silverado. Provided excellent instructions on how to operate my new vehicle internal and external components and equipment. Answered all my questions without hesitation with respect and knowledgable product line features and operation. Keith Davey: Assisted Robert with review and approval of my used vehicle appraisal. Very specific with his response and support towards Robert. Jason: Very open, knowledgeable, and humorous, which allowed me to feel very comfortable about the service departments ability to take care of my new vehicle when I return for regular service. Steve: Provided direct and open communication to me individually and privately, after discussing what my personal budget would allow for a new purchase or lease. This allowed me to to accept and know up front before my purchase, as to what my financial responsibility would be, prior to accepting the terms of my lease. The lease approach was more appropriate than a purchase due to my recent retirement. This was the icing on the cake for me to accept this new vehicle offer. Overall activity, came in a 4:00 PM and drove off with a new vehicle at 6:00PM the same day. This total 2 hour activity sums up this dealership's teamwork and ability to sell and support their product line. Thank you very much. Mark Bengry More

Tony Duncan is always knowledgable about Chevy products, especially the trucks we've purchased from him. We feel he gets us the best deal possible and doesn't promptly forget about us after the deal. We especially the trucks we've purchased from him. We feel he gets us the best deal possible and doesn't promptly forget about us after the deal. We always feel free to ask questions before, during and after the sale, and know that Tony will be happy to do anything to make sure we are completely satisfied. Also, Matt LaFontaine will go the extra mile to make sure we get the exact vehicle we want - even if it had to come from Indiana! And props to Jason in service, who is always a pleasure to deal with when we get the great value oil changes on all of our vehicles. More

My family has been coming here for years (my mom got her first car there) and now I've just recently bought my first car from LaFontaine. I'm totally in love with my 2012 Sonic Sedan, and Sales Professional first car there) and now I've just recently bought my first car from LaFontaine. I'm totally in love with my 2012 Sonic Sedan, and Sales Professional, Robert Halfacre, was awesome! he made sure I got exactly what I needed/wanted and made sure we understood exactly what we were paying for. The staff are all very courteous and attentive, I'd highly recommend this dealer to friends! More

I haven't bought a car in quite a long time and dreaded the experience, to my surprise I actually had a little fun! Bryan was really Great - even dealing with my husband! It wasen't the ordeal I had expect the experience, to my surprise I actually had a little fun! Bryan was really Great - even dealing with my husband! It wasen't the ordeal I had expected and I will let my friends and family know. Thank you Bryan! Karen Dixon More

I was recommended to LaFontaine from my brother who purchased a vehicle from there a year ago. I got in touch with Mike Law and the next thing you know he's asking me when can I pick up my new 2012 Sil purchased a vehicle from there a year ago. I got in touch with Mike Law and the next thing you know he's asking me when can I pick up my new 2012 Silverado Z71. The process was seamless and he worked to meet my expectations and then some. I got a good rate, great trade in value and amazing customer service. He is an asset to the LaFontaine team! This dealer is about an hour away but it was definitely worth the drive. I would not buy from anywhere else. More

Condensending, RUDE, Unprofessional Jerk. Not only did I have a bad experience when I purchased the Truck IT seems NICK CHESLA feels the need to harrass people in the Repair department as well. I took my tr have a bad experience when I purchased the Truck IT seems NICK CHESLA feels the need to harrass people in the Repair department as well. I took my truck in for a simple oil change... When I got home I noticed on the paperwork It stated my Front Differential was leaking. No one told me this when I was there. So, I scheduled another appointment to have it looked at. I had an "Appointment" at 830am, BY 330pm I Called to see if I might be getting the truck back that day Since I do use it... they hadn't even looked at it yet. NICK CHESLA states to me " well, I didn't know you were in a RUSH to get it back". WTH!? who says this? I let it go and just hoped they would get it done. He calls back to tell me the U-joint was bad and it wasn't covered under warranty. I said did you find out why it was leaking? .."Let me get back to you". THEN, he calls back says the seal is bad and is covered under warranty but the Ujoint would be $350. I said do the Seal but I don't have the money for the U joint. He says He is going to charge me the DIAGNOSIS fee $100 if I don't get the U joint fixed since this is why I brought it in. I argued and to told him this is NOT why I brought it in and check your paperwork and he tells me "Nevermind, you won't be charged a thing it will be done today or tommorrow"... And I have YET to get a phone call.... it is the following day 10am. HORRIFIC Experience and will do everything I can TO NEVER go back here. More

I purchased a new Spark from LaFontaine. I had totaled a car nearly a month earlier. We had been searching for an elusive car with 10,000 miles on it with AC for $8k. It wasn't working well. I am a fo car nearly a month earlier. We had been searching for an elusive car with 10,000 miles on it with AC for $8k. It wasn't working well. I am a former driver of the Ford Festiva. I've burned through perhaps twenty of them over time. The most inexpensive car on the lot at the time is was sold new. No frills, light weight meant fantastic gas mileage. They stopped making the 12 inch tire. That spelled the end of my Festiva ownership. I believe this Spark may well be the replacement. The economics of this car are fantastic. AND the ride is stable. This low end of the spectrum Chevy, price wise, delivers great value for the features included. Then goes on to save you money every time you gas up. You simply can't get better mpg without spending at least twice the money. More likely five times the money. Andrew Hatch made the effort as pain free as possible. I had no way to get to the lot to test drive one. The stability of the car was one of the last few questions I had about the car. Andrew was kind enough to drive out to let me test drive one. It was a surprise to my wife. I wasn't sure how she was going to take it. Then a couple of days later she stopped and talked to someone looking at another of the Sparks. Gave it a rave review for the customer for you. Thanks folks Gersh Avery aka peanutbutter More