LaFontaine Chevrolet Dexter

Service seems to have declined since we started going there. I did not get a call when my car was done or an estimate on the work that needs to be done on it. there. I did not get a call when my car was done or an estimate on the work that needs to be done on it. More

The actual repair appears to have gone well. I can't say the same for the communication. I was told I would be called when the work was done. After receiving no call, at about 3:30, I called to I can't say the same for the communication. I was told I would be called when the work was done. After receiving no call, at about 3:30, I called to get an update. The first time the person answering the phone said she would check with the service department, but came back to me saying that no one answered the phone. Then, she said she would see that I would get a call back, but again nothing happened. Finally, about 10 mintues before the closing time of 6pm, I called and finally got through to the service department was told, after a brief search, that the car been done, but the paperwork got misplaced. At this point the shuttle driver could no longer come and get me. (We have only 1 car.) After being told the car would be done, I had made plans that involved the car for the evening. Of course I needed to adjust those plans. The next morning when I arrived at the dealership (after waiting 45 min. for the shuttle which had be promised "right way." It is a 10-minute trip.) I hoped I would at least get a "we're sorry for the delay" there was no apology or any achnowledgement of the problem. More

Nice and easy transactions with Jason and Landen. They made everything very easy and were a pleasure to work with. They made everything very easy and were a pleasure to work with. More

Robert is always a great guy. Very helpful, and knowledgeable. Has worked with my family for years. Very helpful, and knowledgeable. Has worked with my family for years. More

Robert Halfacre is the best. Got the red Traverse RS that i wanted with only a weeks notice!!! Got the red Traverse RS that i wanted with only a weeks notice!!! More

Despite not being able to get a replacement part in a timely manner, they did provide a loaner vehicle until the repair could be completed. timely manner, they did provide a loaner vehicle until the repair could be completed. More

Excellent service center. Polite, excellent and great customer service. I will recommend this dealership to-other Corvette owners. Polite, excellent and great customer service. I will recommend this dealership to-other Corvette owners. More

I had great experience at LaFontaine dealership in Dexter. I would recommend this dealership to anyone looking for a new car. Dexter. I would recommend this dealership to anyone looking for a new car. More

We really enjoyed working with sales person Dayne Timmins. He was friendly and completely low-pressure, committed to helping us find what we were looking for, and knowledgeable. If he didn't immediat Timmins. He was friendly and completely low-pressure, committed to helping us find what we were looking for, and knowledgeable. If he didn't immediately know the answer to a question, he admitted that to us and found the answer from external sources. Working with Dayne was about as pleasant and rewarding an experience as buying a car can be. More

Jason Barron is the goat set me up right. Couldn’t recommend a better advisor Couldn’t recommend a better advisor More