LaFontaine Chevrolet Dexter

I encountered this dealer from a direct mailer. i reviewed their web site and on line let them know i was interested in a new truck purchase. Within a day they contacted me to see how they could help reviewed their web site and on line let them know i was interested in a new truck purchase. Within a day they contacted me to see how they could help. No pressure to sell or get more information was made and the low pressure approach was welcome after visiting with other dealerships. Ultimately my choice to work with LaFontaine was made since they listened to what i wanted and found the vehicle, as opposed to the other dealers trying to sell me what they had. I would recommend this dealership and will visit them again when looking for another vehicle. More

I had submitted all my financial information on line and this dealer la fontaine in dexter ann arbor called me for an appointment. I wanted the malibu 2009 and I consider myself a very safe drive and good a this dealer la fontaine in dexter ann arbor called me for an appointment. I wanted the malibu 2009 and I consider myself a very safe drive and good at paying my debts especially I paid off two previous cars in the past. Well, James curtis pick out a car for me 98,000 miles on and says to me this is your girl friend car since your credit isnt as good and you can come back in year to get the malibu financed after I paid my pmyts on 2007 Mitsibishi with 98,000 miles and financed for 23,0000 dollars as according to keith brothers as well. I really believed they would agree to let me get the malibu 2009. Well I have been making my pmts on time and have proof for them in the last year or more. It turns out they lied to me and sold me a car with way too many miles for 23,000 dollars. I am angry and disappointed at these two rip offs. I called them in July 2012 to make appointment and they never called me back .I had the car fixed from a mild drunk driver on the front bumper. Overall, Keith Brothers and James Curtis stiffed me a car that could go under in sometime while I am still paying pmts of 430.49/month. I would not recommend these people ever again to buy a car from again. I know people who had their cars financed with repo history and still managed to get a new car with less miles. I had only missed a few pmts on a previous financed car and Keith Brothers and James curtis used this against me. WHAT BULL. IM AM ANGRY Mr. Gerald Poprawa. More

This was the best car buying experience ever! I work in the customer service industry for a boat dealership, so my expectations are a bit high. Mike went over and beyond what I expected. Not only did Mike the customer service industry for a boat dealership, so my expectations are a bit high. Mike went over and beyond what I expected. Not only did Mike get me exactly what I wanted, he returned every call and was very prompt on his emails. I was sold on the dealership as soon as I spoke with him the first time. I have a very hectic schedule and Mike made arrangements for my test drive without even walking into the dealership...very impressed! There were no high pressure sales tactics and his professionalism was top notch. Job well done Mike,you have customers for life...thanks again! John & Tami Hoak More

I spent about a month shopping for a new crossover and looked at the "big three" plus numerous imports. I finally narrowed it down to the Chevy equinox or the CR-v. During this search I actually took th looked at the "big three" plus numerous imports. I finally narrowed it down to the Chevy equinox or the CR-v. During this search I actually took three test drives with Dominic Fracassi and he was great to deal with the entire time with no pressure at all. When I finally made up my mind on the LT2 with the particular color and options I wanted I thought it would be impossible to find the car but he found it quickly and it was as promised. the price was better than a other local dealers price. In fact, the other local dealer advertised "beating anyone's else price but they wouldn't. I am impressed with the staff and the facility there and I enjoyed a good doughnut or two as well!! More

I have many reasons for coming to your dealership, First of which is Jeremy Phelps. We have dealt with Jeremy in the past and have always come away knowing that we have been dealt with fairly and honestly. of which is Jeremy Phelps. We have dealt with Jeremy in the past and have always come away knowing that we have been dealt with fairly and honestly. We are confidant that when we let Jeremy know that we are looking for a new vehicle, he knows exactly what we want and he will find it and always keep our best interest as his prime concern. Jeremy has done this again and again and we come away with the feeling of satisfaction. It took us a very long time to find a dealership and sales person that has our total respect, we have that with you. Secondly, we have always had nothing but positive results from your service department. The work was done quickly and at a very good price. Last, your new building is just fantastic. Your new facility is a modern but warm place to do to business and is a great addition to the community. KEEP UP THE GOOD WORK! More

My experience purchasing a 2013 Volt was outstanding! It was the easiest and most pleasant vehicle purchase experience I have ever had! Jeremy took care of everything and even had my vehicle delivered to t was the easiest and most pleasant vehicle purchase experience I have ever had! Jeremy took care of everything and even had my vehicle delivered to the restaurant where I was having dinner!!! He then agreed to meet me at a later date to ensure that I fully understood all of the features of the vehicle. What a great experience! Thank you! More

Robert: Listens well, observes more, understood why I dropped by to purchase a new Malibu. Very professional in moving the purchase towards my needs after trading in my 2010 Silverado. Provided excellent dropped by to purchase a new Malibu. Very professional in moving the purchase towards my needs after trading in my 2010 Silverado. Provided excellent instructions on how to operate my new vehicle internal and external components and equipment. Answered all my questions without hesitation with respect and knowledgable product line features and operation. Keith Davey: Assisted Robert with review and approval of my used vehicle appraisal. Very specific with his response and support towards Robert. Jason: Very open, knowledgeable, and humorous, which allowed me to feel very comfortable about the service departments ability to take care of my new vehicle when I return for regular service. Steve: Provided direct and open communication to me individually and privately, after discussing what my personal budget would allow for a new purchase or lease. This allowed me to to accept and know up front before my purchase, as to what my financial responsibility would be, prior to accepting the terms of my lease. The lease approach was more appropriate than a purchase due to my recent retirement. This was the icing on the cake for me to accept this new vehicle offer. Overall activity, came in a 4:00 PM and drove off with a new vehicle at 6:00PM the same day. This total 2 hour activity sums up this dealership's teamwork and ability to sell and support their product line. Thank you very much. Mark Bengry More

Tony Duncan is always knowledgable about Chevy products, especially the trucks we've purchased from him. We feel he gets us the best deal possible and doesn't promptly forget about us after the deal. We especially the trucks we've purchased from him. We feel he gets us the best deal possible and doesn't promptly forget about us after the deal. We always feel free to ask questions before, during and after the sale, and know that Tony will be happy to do anything to make sure we are completely satisfied. Also, Matt LaFontaine will go the extra mile to make sure we get the exact vehicle we want - even if it had to come from Indiana! And props to Jason in service, who is always a pleasure to deal with when we get the great value oil changes on all of our vehicles. More

My family has been coming here for years (my mom got her first car there) and now I've just recently bought my first car from LaFontaine. I'm totally in love with my 2012 Sonic Sedan, and Sales Professional first car there) and now I've just recently bought my first car from LaFontaine. I'm totally in love with my 2012 Sonic Sedan, and Sales Professional, Robert Halfacre, was awesome! he made sure I got exactly what I needed/wanted and made sure we understood exactly what we were paying for. The staff are all very courteous and attentive, I'd highly recommend this dealer to friends! More

I haven't bought a car in quite a long time and dreaded the experience, to my surprise I actually had a little fun! Bryan was really Great - even dealing with my husband! It wasen't the ordeal I had expect the experience, to my surprise I actually had a little fun! Bryan was really Great - even dealing with my husband! It wasen't the ordeal I had expected and I will let my friends and family know. Thank you Bryan! Karen Dixon More