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87 Reviews of LaFontaine Chevrolet - Service Center
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December 18, 2024
I recently took my 2020 Chevrolet Tahoe in for a complete fluid service, which was supposed to include the front and rear differentials, transfer case, and transmission. After paying $825 and waitin complete fluid service, which was supposed to include the front and rear differentials, transfer case, and transmission. After paying $825 and waiting 3.5 hours—when I was originally told it would only take 2.5—I discovered when I got home that the transmission fluid was 1.5 quarts low and none of the other fluids had been changed. What makes this even more frustrating is that they knew I was a master mechanic before I retired. Despite this, they still attempted to cut corners, seemingly assuming I wouldn’t notice. When I brought the issue to their attention, I did eventually receive a full refund, but the experience left me deeply disappointed. It’s concerning to think that they might treat other customers—who may not have the same mechanical knowledge—the same way. Shops like this give the entire industry a bad name, and it’s completely unacceptable for them to operate this way. More
by Just just
Employees Worked With
Matt Ackerman
August 21, 2017
Great Job to all. Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly. Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly. More
by birdlady1958
August 14, 2017
Horn issue All good, longer than expected wait, but was kept updated as to progress. Offered shuttle for ride home, did require it. Very satisfied. Thank you All good, longer than expected wait, but was kept updated as to progress. Offered shuttle for ride home, did require it. Very satisfied. Thank you More
by Durammax
Employees Worked With
Jason Barron
June 20, 2017
Service on my car Work was done well and quickly. Scott McGee was very helpful getting me copies of my service records for my car when I requested them. The 25 word m Work was done well and quickly. Scott McGee was very helpful getting me copies of my service records for my car when I requested them. The 25 word minimum is a pain and not customer friendly. More
by Michelle Haviland
Employees Worked With
Scott McGee
June 01, 2017
Routine oil change Excellent. Thanks for excellent service. Vehicle was done more quickly than I anticipated which is nice when you rely on car for carpools etc. Excellent. Thanks for excellent service. Vehicle was done more quickly than I anticipated which is nice when you rely on car for carpools etc. Having the review be a minimum of twenty five words is annoying. More
by Nancy1122
Employees Worked With
Jason Barron
May 30, 2017
Jason is the best! I would like to have Jason everytime I come in to the dealership. He really seems to care about what's going on my car. I would like to have Jason everytime I come in to the dealership. He really seems to care about what's going on my car. More
by Carissa Lynn White
Employees Worked With
Jason Barron
May 22, 2017
Oil change and tire rotation As always, we received friendly and excellent service from the service department at this dealership. And, this is why we prefer using this particular As always, we received friendly and excellent service from the service department at this dealership. And, this is why we prefer using this particular dealership in Dexter. More
by Tina Alexa-Sedgeman
Employees Worked With
Jason Barron
April 29, 2017
2007 Corvette I took my 2007 Corvette out of storage and for a ride. It was Spuddering and shaking. I called La Fontain in Dexter and they were able to get it in I took my 2007 Corvette out of storage and for a ride. It was Spuddering and shaking. I called La Fontain in Dexter and they were able to get it in quickly. They did a great job and I'm back on the road again. Thanks guys. More
by Thomas D. Poloskey
Employees Worked With
Craig
April 17, 2017
Recall for fuel pump. Although I had an appointment was told by the person who made it to allow 2 hours so I thought I was going to need a ride. When I got there, Jason in Although I had an appointment was told by the person who made it to allow 2 hours so I thought I was going to need a ride. When I got there, Jason in service indicated it could be handled in a half hour and it was! Great job done by all! More
by Cara Voss
Employees Worked With
Jason Barron
April 09, 2017
Having my car serviced isn't a chore. I actually look forward to it. Jason Barron treats me like a queen. There are no surprises and I trust the work I need will get done right. I actually look forward to it. Jason Barron treats me like a queen. There are no surprises and I trust the work I need will get done right. More
by Meemer
Employees Worked With
Jason Barron
